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“Good value because of the service”

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Accent Inn Vancouver Airport
Ranked #11 of 23 Hotels in Richmond
Brisbane, Australia
Level Contributor
102 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Good value because of the service”
Reviewed 19 June 2014

A large clean room, had a great sleep, very comfortable. Good shuttle service to the airport or train station. Excellent and friendly service at the front desk. No breakfast, you eat at the IPH next door.

The price is competitive compared to the other hotels in the area, and the great service gives this hotel the edge.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RStuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dmgr2, Manager at Accent Inn Vancouver Airport, responded to this review, 21 June 2014
Dear RStuff; Thanks very much for the kind review. Appreciate your comments on our rooms, shuttle service and facilities, especially the nice feedback on our staff, as they enjoy connecting with our customers. Look forward to welcoming you back again, soon!
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882 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (251)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Calgary
Level Contributor
103 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 19 June 2014

Hotel management placed a picnic table...RIGHT outside my door on ground floor. I landed here following a long trip. Because there are people drinking and smoking right outside my window and door, I must keep the curtains drawn. So much for any view, peace and quiet, or privacy.
This is very annoying and preventable. Can't switch rooms I'm told, rooms are sold out. Room was expensive.. No breakfast.

Room Tip: Maybe stay elsewhere
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CarefreeMommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dmgr2, Manager at Accent Inn Vancouver Airport, responded to this review, 21 June 2014
Dear CarefreeMommy; Thanks for taking time to write a review. A few picnic tables are placed on the ground floor in the garden and grassy areas of the hotel away from the guestrooms, this allows our guests to enjoy the green space, hanging flower baskets and landscaping. Sorry to hear that some guests using the space created noise and inconveniences. We have not received complaints such as this one, but will ensure your comments are reviewed with our team to ensure more attention is provided to these areas, thank you for this feedback. The IHOP restaurant located at the hotel provides a discount exclusively to our guests and offers a wide choice of breakfast menus. If I can assist or answer any questions please call me directly at 604-231-3204, I would love to hear from you.Hope we have the chance to welcome you back again!
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Florida
Level Contributor
120 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 17 June 2014

We were very impressed with this airport hotel, The service was excellent. The young man at the desk offered to get my boarding passes for me and then he recommended a near-by restaurant that was very good and we could walk. The rooms were very clean and quiet. There was all-night shuttle service to the airport which was important to us since we left at 6:30 a.m. I would definitely stay at this hotel again especially if I needed transportation to the airport. There was also shuttle service to the hotel from the port where the cruise ships dock.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jasmyncan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dmgr2, Manager at Accent Inn Vancouver Airport, responded to this review, 18 June 2014
Dear Jasmyncan; Thanks for the wonderful review. Our staff really appreciates hearing comments on their efforts and we thank you for that. Glad to know you enjoyed the many complimentary services that we offer our guests, including the Free Airport Shuttle Service. Our Cruiseship packages are the popular ones. Hope to welcome you back for your next holiday, again soon!
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VICTORIA, BC
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 June 2014

We always stay at this Accent Inn as it has a frequent shuttle to and from the Vancouver Airport which is only a 10 minute drive away. Check in has always been quick, the rooms are clean, quiet and roomy (for all our luggage pieces) and affordable. The attached restaurant is quick, has good food and cheap. If we fly out of Vancouver Airport, this is the place we always stay at.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MAMAG3380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dmgr2, Manager at Accent Inn Vancouver Airport, responded to this review, 17 June 2014
Dear MAMAG3380; We are so glad you enjoyed our stopover program. The free parking and shuttle are indeed popular amenities. Thanks again for staying with us and we really look forward to seeing you again.
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British Columbia
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 June 2014

Business activity.....very friendly, efficient and accommodating staff. Check-in and check-out was seamless for large group. Rooms clean, spacious.and comfortable. Close to choice of restaurants. Small meeting rooms did not accommodate our needs which we knew in advance. One phone call arranged everything. Free WiFi and long term parking. Shuttle service met our needs.

Room Tip: Great value for $$$$.
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 48kiwioz48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dmgr2, Manager at Accent Inn Vancouver Airport, responded to this review, 17 June 2014
Dear 48kiwioz48; Thanks for the review and compliments. Our meeting rooms can accomodate upto 40 people and include the business amenities, such as WiFi, Free Parking, AV and more. The On-site IHOP restaurant can cater to business meetings, but clients are welcome to arrange their choice of caters and unlike other hotels we don't add any service fees. We've added a new coffee/ tea service with the Keurig System with a choice of select coffees & teas and look forward to providing this service to you on your next visit to our hotel. We look forward to welcoming you and your colleagues back again! Best Wishes!
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Kamloops, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 June 2014

Friendly and efficient staff (particularly Jaci - who made me feel welcome and made check in so efficient - we were some road weary). Room was clean, spacious and attractive. Bed comfortable and very quiet after ten. I had misgivings cause there were a lot of kids staying, but everyone was respectful. Appreciated the lobby coffee and the reliable airport shuttle - though a few front seats in the bus are a hazard. The cushion are collapsed from so many sit downs (nice looking bus, come on; fix up the few broken seats). Very handy park and fly storage for car and I saw that it was regularly patrolled. Overall, first rate for the needs of air travelers. The owners can be proud of their enterprise and their staff.

Room Tip: On the bacj side and grab a good parking spot on the outside rank. They fill up fast in the early ev...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frank137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dmgr2, Manager at Accent Inn Vancouver Airport, responded to this review, 17 June 2014
Dear Frank137; Thanks for the wonderful review. Our staff really appreciates hearing comments on their efforts and we thank you for that. Appreciate the feedback on the shuttle bus seat we will lookout for the particular bus (as there a few buses that we run to the airport) and will surely get the seat updated on an urgent basis. Look forward to welcoming you back again soon!
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Additional Information about Accent Inn Vancouver Airport

Property: Accent Inn Vancouver Airport
Address: 10551 St. Edwards Dr, Richmond, British Columbia V6X 3L8, Canada (Formerly Accent Inn Stay'n Save)
Region: Canada > British Columbia > Richmond
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Richmond
#10 Family Hotel in Richmond
#12 Business Hotel in Richmond
#12 Romantic Hotel in Richmond
Price Range (Based on Average Rates): £
Hotel Class:3 star — Accent Inn Vancouver Airport 3*
Number of rooms: 206
Official Description (provided by the hotel):
Accent Inn Vancouver Airport is the ideal accommodation for both the vacation and business traveler. The hotel offers COMPLIMENTARY 24 HOUR SHUTTLE BUS SERVICE TO AND FROM THE VANCOUVER INTERNATIONAL AIRPORT,SOUTH TERMINAL AND SEAPLANE TERMINAL. Accent Inn Vancouver Airport is conveniently located in the city centre near the entertainment and business areas. The River Rock Casino & Theatre is only a few minutes from the hotel and free shuttle service is also provided. The hotel OFFERS FREE SHUTTLE SERVICE TO AND FROM THE CANADA LINE STATION. Take the train to downtown Vancouver, one of North America's most exciting and beautiful cities. Perhaps a visit to the Richmond Olympic Oval made famous during the 2010 Olympics. A few days and nights in the city is always a great experience. ... more   less 
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Also Known As:
Accent Inn Vancouver Airport Hotel Richmond
Accent Hotel Richmond
Accent Hotel Vancouver Airport
Accent Inn Richmond

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