We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good, Clean Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Four Points by Sheraton Vancouver Airport
Ranked #13 of 23 Hotels in Richmond
Mount Airy, Maryland, United States
Level 5 Contributor
89 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Good, Clean Hotel”
Reviewed 15 September 2013

We decided to stay here for 2 nights, post Princess cruise. I had just enough points to cover 2 nights here. While downtown would have been preferable, the cost differental is significant and we planned on using public transportation to sightsee Vancouver. Also, proximaty to airport made catching a 8:30am flight painless.
Check in was quick. We arrived very early and expected to just drop our luggage with the Bell Hop. Nope - room was ready and they were more than happy to check us in (11am!). Room was clean and comfortable. Plenty of pillows and easy to adjust the room tempurature. There was also a small fridge and complementrary bottled water. It's a 5 to 10 minute walk to SkyTrain (it feels longer w/ luggage). We had no trouble getting out and about.
Yes - this is an Asain neighborhood. I've read a couple reviews that seemed critical about this fact. If you have a personal "issue" with that - please do not stay here. We loved the area and embraced the opportunity to try new food.
Shuttle to the airport is on time and quick. You do need to make a reservation the day before.

Room Tip: We were on the 6th floor, which kept it quite as they had a band in the lounge Saturday night. Coul...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelerRob64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M_Sumic, Guest Relations Manager at Four Points by Sheraton Vancouver Airport, responded to this review, 25 September 2013
Hi TravelerRob64, thank you for your review. I am pleased to hear the staff was able to accommodate your early check-in and you found your room to be comfortable. Our airport shuttle is very helpful to many of our guests, and I'm happy to hear you found it convenient as well. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

357 reviews from our community

Traveller rating
    87
    178
    70
    14
    8
See reviews for
83
99
49
63
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Nelson BC
Level 1 Contributor
3 reviews
Reviewed 24 July 2013

We booked with hotwire and stayed 3 nights at this hotel in July. The staff was exceptionally helpful, always friendly and smiling in every department, including housekeeping, front desk and food and beverage. The Staff was great at giving directions around the area. We enjoyed a room with a King bed, very clean and comfortable and modern. Even the toiletries were lovely including shave cream and a bath pouf. The whole stay was very luxurious after a long drive from Nelson, BC. We enjoyed the complimentary water, room service breakfast exceeded expectations, the fresh fruit was lovely and portions were surprisingly large. There is a liquor store on the property. The food at the Irish pub nearby was very good. The only complaints would be only two sugar packets provided for two people for coffee, and an unfortunate allergic reaction to the hot tub, but a notice was posted about the chemicals. Be sure to shower after.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Krystal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie K, Guest Relations Manager at Four Points by Sheraton Vancouver Airport, responded to this review, 27 July 2013
Thank you for your kind review. We are thrilled to hear that you enjoyed yourself and were able to take advantage of all our amenities. Hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kentucky
Level 6 Contributor
84 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 18 July 2013 via mobile

Needed an airport location and this SPG property provided expected facilities with notably helpful staff.

Parking has a fee which while nominal was not in line with neighboring properties with free parking.

Did not eat at restaurant but staff was friendly and buffet (with Asian influences) offered standard hot/cold options.

Very helpful staff and welcoming which was appreciated.

Wifi was reliable. That's always worth a mention too.

Local and chain restaurants are next to/nearby the facility. Lots of options.

Would stay here again if this was a needed location.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HOBY_1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie K, Guest Relations Manager at Four Points by Sheraton Vancouver Airport, responded to this review, 27 July 2013
Thank you for your feedback in regards to your recent stay. We truly appreciate your stay and are happy to hear you had an enjoyable overnight with us.Take care and safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southern California
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 June 2013

Stayed here for two different nights during recent visit to Vancouver area. The staff were very friendly, courteous, and professional. The lobby and room were very clean. I normally stay at a Westin or Sheraton and this was my first time staying at any Four Points, I thought it was a comfortable and good experience. I am an SPG preferred Platinum member and my first night stay I wasn't placed on an SPG preferred floor which was very unusual, but the second stay I was placed on the preferred floor.
Overall had a good time!

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Isaac O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie K, Guest Relations Manager at Four Points by Sheraton Vancouver Airport, responded to this review, 1 July 2013
Thank you for taking the time to leave us a review - we are happy to hear that you had the opportunity to experience Four Points by Sheraton. Our hotel is currently undergoing a full renovation therefore during certain times we do not have all our SPG rooms available. Our apologies that we did not meet expectations during your first stay. If your travels bring your through Vancouver in the future, we would love to have you. Take care!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level 6 Contributor
104 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 13 June 2013

I spent one night here and attended a business seminar the next day in the hotel. The airport shuttle is convenient. My room was comfortable. The 2 computers for guest use were malfunctioning and could not be used. Our seminar group had the buffet lunch in the main floor restaurant. Even though it was pre-arranged with the seminar host, the restaurant seemed to be unprepared for us. There was a 15 minute delay even getting the basic salad and sandwich dishes out to the buffet. With seating delay and lining up for food this left very little time to eat before our seminar resumed on a tight schedule with lots of material to cover.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sylvia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie K, Guest Relations Manager at Four Points by Sheraton Vancouver Airport, responded to this review, 25 June 2013
We truly appreciate that you have taken the time to leave us a review. Our team would like to sincerely apologize that your dining experience was not up to standards. If you are to return to the Four Points Vancouver Airport in the future, we will strive to exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nacogdoches, TX
Level 6 Contributor
129 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 8 June 2013

Stayed here for one night on a layover- did not park nor eat at any of the hotel restaurants. I was given a newly renovated room (and since I have never stayed here before I do not know what the old rooms looked like for comparison) and it was obviously newly painted and new furnishings. Pros: clean, comfortable bed, small refrigerator, safe (large enough for laptop), quick wired internet (dataport on the desk with ethernet, USB and Powerports), ATM in lobby, interactions with staff were good (no grief when I asked for change for tips) and shuttle to airport ran on time (5 and 35 after from hotel). Cons: Unsure of who designed the newly renovated walk-in shower (no tub with my room), but it has one of my pet peeves- one must be in the shower to turn in on. There is no way to turn in on and let the water come to the temperature you want and then get in the shower. Had good dim sum at Jade Restaurant (turn right from entry in hotel and walk down to end of street and cross the street to the other side, walk up stairs to second floor). Certainly would stay here again.

Room Tip: I would ask for a newly renovated room since it seems they are in the middle of renovation, but not...
See more room tips
  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelTexan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level 6 Contributor
82 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 30 May 2013

I had the opportunity to stay the evening at the Sheraton Four Points during a layover in Vancouver. When I arrived at the airport the shuttle stopped at the international terminal at 15 past the hour. I checked into room 616 on the Starwood Preferred Guest Floor. The room was clean and spacious. Oddly it didn’t have a safe that I could find. This room was right next to the elevators which presented no noise issues. The next morning I used the fitness room. There was one bench, an ab crunch machine, two stationary bikes, two elliptical machines, two tread mills, a full set of free weights, water and TVs. My departure to the airport on the shuttle was on time (departing at 05 and 35 past the hour). Overall this brief visit was pleasant. The staff was courteous. I would stay here again depending on the competitive prices with other airport hotels.

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Geoff G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Richmond hotels
City Centre
Radisson Hotel Vancouver Airport
Bridgeport
River Rock Casino Resort
Show Prices
Show Prices
Show Prices
Hilton Vancouver Airport
#4 of 23 in Richmond
885 reviews
Bridgeport
Westin Wall Centre Vancouver Airport
Show Prices
Show Prices
Show Prices

Been to Four Points by Sheraton Vancouver Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points by Sheraton Vancouver Airport

Property: Four Points by Sheraton Vancouver Airport
Address: 8368 Alexandra Rd, Richmond, British Columbia V6X 4A6, Canada
Phone Number:
Region: Canada > British Columbia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 23 Hotels in Richmond
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Four Points by Sheraton Vancouver Airport 3*
Number of rooms: 139
Official Description (provided by the hotel):
Four Points by Sheraton Vancouver Airport is in Richmond's business district and is 10 minutes from YVR and 20 minutes from downtown Vancouver. We have 4 meeting rooms and are near shopping and dining ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Ctrip TA, Hotels.com, Booking.com, TripOnline SA, HotelQuickly, Evoline ltd, getaroom.com and Cancelon so you can book your Four Points by Sheraton Vancouver Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton Vancouver Airport
Four Points By Sheraton Vancouver Airport Hotel Richmond
Four Points Vancouver Airport
Four Points Richmond
Sheraton Richmond
Richmond Sheraton
Richmond Four Points

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing