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“Good hotel”

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Four Points by Sheraton Vancouver Airport
Ranked #13 of 23 Hotels in Richmond
pa
Level 5 Contributor
54 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
“Good hotel”
Reviewed 9 May 2007

We stayed at this hotel prior to a flight out of Vancouver. The location near the airport was perfect; however, it is in an area that is all korean and the restaurants are of that fare. ... even in the hotel.

If you do not have a car and are not loving that fare - there is a
Mcdonalds nearby too. The room was perfect and although the sheets were not a high thread count .. the bed was comfortable. Would definately stay there again.

Stayed May 2007
Helpful?
Thank lilimadsn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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357 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Winnipeg
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 March 2007

I stayed at the Four Points for one night on a stopover in March 2007. I chose this hotel because of the positive reviews on Tripadvisor and also because they have a 24 hr shuttle to the airport (many hotels have shuttles but only run during the day).
I called the hotel when I arrived at the airport and they immediately radioed the driver of the shuttle to find out how long it would take the shuttle to get to me. It took the shuttle about 5 mins to come pick me up and it was about a 10 min ride to the hotel. The shuttle driver was very friendly and pleasant.
Check-in was easy and quick and they arranged a wakeup call for me and return shuttle trip to the airport for me right there. My room was very comfortable with two double beds with lots of pillows. The bathroom was well stocked with lots of goodies. One bonus is the 30 mins free internet access in the business area of the hotel. There is only one computer available for use, but no one was using it when I wanted it, so it was no problem.
The location of the hotel is right in the middle of an area of restaurants and stores (mostly Chinese). It might not be the best location for exploring Vancouver, but it was a great place to stay for a stopover through the Vancouver airport. Overall, I was very pleased with this hotel and I would not hesitate to stay here again!

  • Liked — 24 hr shuttle, free internet access
  • Stayed March 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank sunfun72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, VA
Level 4 Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 21 March 2007

For a hotel in its category, this place is outstanding. The rooms, beds, and bathrooms are what you would expect from a more upscale brand (Sheraton, Marriott, Hilton). The service was exceptionally friendly, including the shuttle drivers.

As for the location, it is... exotic. This hotel is plunked by itself in the middle of "new" Chinatown. (Vancouver's classic Chinatown, in the city, has become a bad neighborhood apparently.) Leave the hotel, and you may as well be in Beijing. Our stay was on a Saturday night (returning from 8 nights at the Westin Whistler), and we had to walk into five different Chinese restaurants before we found one that would seat us (or acknowledge us). No one spoke English. The food was not what you get at a Chinese restaurant in the United States (even in New York's Chinatown), and while it was no doubt more authentic, I didn't love it. None of which is to complain; it was just a different experience than I bargained for.

In any event, the hotel was lovely.

  • Liked — Great staff, great rooms
  • Stayed March 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lionshead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rehoboth Beach, Delaware
Level 6 Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 March 2007

We only chose to stay here because it was cheap and near the airport (our flight was arriving very late at night). It turned out to be one of the best (if not THE best) hotel I have ever stayed in. While the rooms weren't luxurious, the bed was THE most comfortable hotel bed I have ever slept in. The staff was the best. I can't rate this hotel highly enough. It's in a China town area where there are excellent Asian restuarants open 24 hours. We loved it!!!!!!

  • Stayed August 2005, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CloneJessie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, BC, Canada
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 January 2007

My wife and I were very happy here. Nice things I remember about our stay: being picked up by the airport shuttle in exactly fifteen minutes (just as the lobby staff promised), a desinger's touch in outfitting the very comfy king-sized bed (mattress is still heavenly in late 2006 with bolsters, fluffy down pillows, and body-pillow-sized shams), a truly vast Asian restaurant selection in every direction outside this hotel, some specifically excellent Chinese seafood restaurant suggestions by other reviewers were spot on! Sun Sui Wah Seafood, 4949 No. 3 Road for an expensive but exotic menu or the more reasonable and bigger food portions of Thyme Court Seafood, 8111 Leslie Road (formerly Chen's Shanghai Rest.), both within a one and two block walk respectively (ask at front desk for a free mapsheet of the local area), a quiet room despite hotel being located quite near the 2nd busiest aiport in Canada, a responsive digital theremostat to control the room temperature, immacualte tiles and carpets, Moen bathroom fixtures, closet hangers that are actually removable from the closet bar to hang elsewhere in the room if needed (Note: the hook is much much smaller than usual, the hanger bar is very thin, seems to be a clever theft deterrent since you could never hang this hook into any closet bar at home!), high-speed internet included, exceptional front desk staff, an ACTUAL 24 hour complimentary shuttle to and from airport (other hotels claim to be 24 hours but decline a 3:30 AM start and are unable get you picked up before 6 AM), a smooth and accurate online booking/reservation system, some very accurate webpage photos and accomodation details there, some easily found fluffy towels in the pool area with a cute over-sized wicker basket to toss them into when finished, loungy chairs to sit on while waiting for elevator... and many other little touches along the way that show this hotel obviously has someone on staff who is looking out for ways to make this hotel's comfort level stand out in your memory. Everything was ideal for an evening's retreat, except for the disco music wafting up through the vents from the bar on the ground floor... and I was staying on the top floor (6th floor). The only other concerns were the miniscule closet and the water in the pool was just way too cold (the spa was the perfect temperature though). One pet peeve I have with many hotels, andsady this one too, is that the towel racks are often installed directly above the toilet, so when you hang your towels to dry after a shower they hang down low enough to be whacked with a toilet seat or possibly slip off and fall onto the bowl area, eeww. Paid CAD$ 117.00+taxes in the peak Christmas season (Dec 21-22) for a standard king room which was labelled "handicap-friendly" with rails all over the bathroom, lowered light switches, wider pathways, etc. I will be recommending this hotel for some time.

  • Liked — Paid CAD$ 117.00+taxes in the peak Xmas season, near airport, heavenly mattress, immaculate, quiet, internet included, exceptional staff, truly 24 hour airport shuttle (free!)
  • Disliked — disco music heard from ground floor bar through the vents on top floor (sixth floor), tiny closet, towel rack positioned directly above toilet and when hagning to dry the bath towels interfere with toilet seating
  • Tips/Secrets — All single rooms in this hotel have king size beds, double rooms have 2 small double beds. Complimentary airport shuttle runs every half hour, not on demand. Eat dinner at Thyme Court Seafood, 8111 Leslie Road for big portions and reasonable prices.
  • Stayed August 2005, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank sspirall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle
Level 3 Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 September 2006

I am an SPG member and booked a smoking room by accident -- there were no non smoking rooms available except the presidential suite -- so we got a very nice upgrade. The management was so kind -- they apologized that the suite did not have two beds as i requested, so they brought in a rollaway without cost. A terrific stay for me, my wife and two young kids -- lots of play in the hotel pool and in the nearby malls. We go specifically for Richmond and hardly spend any time in Vancouver so being away from Stanley Park, etc. is not a problem for us. Really enjoy the location and friendly, accomodating staff. We've returned many times and will continue to do so.

  • Stayed August 2006
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank A98101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryland
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 21 July 2006

Stayed here for one night prior to boarding a cruise. Stayed free with Starpoints.

Hotel is very clean and offers a complimentary shuttle from the airport. The shuttle showed up quickly after I called for it, and the driver was nice and offered advice on how to get to the cruise ship terminal the next morning.

Room was nice and clean, offered many channels on the TV, and wireless internet in the lobby.

Except for Chinese food, we couldn't find any other dining options except for the hotel restaurant. Had dinner and breakfast there - which was an average experience - not good or bad.

We walked around the surrounding area and in the mall across the street - not much to do there. But we only had a few hours to kill anyway.

I wouldn't stay here if my purpose was to visit Vancouver for an extended stay, but for one night before a cruise, it was a good deal.

  • Liked — Clean and comfortable rooms, wireless internet in lobby
  • Disliked — Location, not much to do in the area
  • Stayed May 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Marylander99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Vancouver Airport

Property: Four Points by Sheraton Vancouver Airport
Address: 8368 Alexandra Rd, Richmond, British Columbia V6X 4A6, Canada
Phone Number:
Region: Canada > British Columbia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 23 Hotels in Richmond
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Four Points by Sheraton Vancouver Airport 3*
Number of rooms: 139
Official Description (provided by the hotel):
Four Points by Sheraton Vancouver Airport is in Richmond's business district and is 10 minutes from YVR and 20 minutes from downtown Vancouver. We have 4 meeting rooms and are near shopping and dining ... more   less 
Reservation Options:
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Also Known As:
4 Points By Sheraton Vancouver Airport
Four Points By Sheraton Vancouver Airport Hotel Richmond
Four Points Vancouver Airport
Four Points Richmond
Sheraton Richmond
Richmond Sheraton
Richmond Four Points

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