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“Excellent staff”

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Vancouver Airport Marriott Hotel
Ranked #2 of 23 Hotels in Richmond
Certificate of Excellence
Manchester, England, United Kingdom
Level 3 Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Excellent staff”
Reviewed 5 August 2014

We arrived in Vancouver after the usual 9 hr flight tired and excited to misplace one bag! The staff at the Marriott were very helpful. We finally got our bag 24 hrs later and all is well. Second time around at the same hotel and actually appreciating the amenities and the breakfast. Lovely.

Room Tip: We chose a suite, much more room and a sitting area
See more room tips
  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Christopher H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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680 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (135)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Oshkosh, Wisconsin
Level 4 Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 August 2014

We arrived into Vancouver at 11 pm and decided to stay the first night by the airport after a long international flight instead of making the trip downtown. There is a complimentary shuttle outside the baggage area that makes a stop at I believe 4 hotels. Once we arrived to the Marriott, the front desk staff was friendly and check-in was a breeze. The room was comfortable and spacious. We decided to venture out (as it was almost midnight by then) and at night, the neighborhood seemed a bit sketchy. The next morning, we went to the Starbucks right in the Sheraton hotel which shares the same parking lot as the Marriott. We walked about 2 blocks to the train station and paid $2.75 for a ticket downtown city center! Great hotel to stay at before or after a flight that's right by the airport!

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank RyRo22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2014

My friend and I have been lunching here for years! It's our favourite restaurant! There are so many choices on the menu! Food is "five star" and the prices reasonable.

I can't speak highly enough about the staff....Linda, Thom, Jovi, Randy, Shauna.....as soon as you enter the restaurant, they are so friendly and the service is the best!!!

We are "Seniors" but we hope to be enjoying the "Grille" for many years to come!

Stayed July 2014, travelled with friends
Helpful?
2 Thank Rita R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level 6 Contributor
143 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 30 July 2014

Stayed in this hotel with our Marriott points and we were fortunate enough to get upgraded to a 1 bedroom suite. The room was spacious, comfortable, and quiet with the usual Marriott amenities. The living area was great for friends and family members with its own TV and sofa bed. We didnt get to eat in the hotel as there are many delicious Asian eateries within a short drive. Parking was a little confusing at first, not knowing the procedures and direction. But once I figured it out, it wasnt a problem at all. The staff was friendly and helpful. We enjoyed our stay.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
Helpful?
Thank jetters888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, Canada
2 reviews
Reviewed 27 July 2014

We often go to the American Grille as it is very close to where we live. The restaurant has a very upscale decor, yet has a friendly neighborhood feel to it. We always feel welcome. We were there on a Saturday evening with our kids. We were ushered to our table by Randy, who asked us how our day was. He was very friendly, chatting with us for a few minutes. In fact, he seemed to know many of his customers, many of which, were regulars.
Our waitress was the incomparable Shauna. Very knowledgeable about the menu and made several recommendations that evening. Shauna came around to see if we had enough bread on our table and to make sure our drinks were filled. What service!
We ordered the lamb, sablefish, and the pasta: all of which were really good. The prices were all reasonable and competitive with other restaurants.
The desserts were oh so yummy! I had the grand marnier bread pudding and my husband had the chocolate cake (with no added flour). The restaurant served Starbucks coffee.
If you want delicious food in a comfortable atmosphere and great service, I would highly recommend this restaurant.

  • Stayed July 2014, travelled with family
    • Value
    • Service
Helpful?
Thank Gloria800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2014

Thank you to Ms Kufeldt and her sales staff who booked a room for me during my recent stay. I couldn't have asked for anything better in a room. Front desk staff was friendly and very helpful. Room (corner suite) was very spacious and clean......overall a good experience!

Room Tip: Had a great corner suite; very roomy and relatively quiet.
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  • Stayed July 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Rita W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow
Level 4 Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 July 2014 via mobile

Our second family stay at the Vancouver Airport Marriott. The first time was great in January 2013, the second time in July 2014 was even better. The hotel, while not located near traditional Vancouver tourist destinations- it is very close to a sky train station with direct access to city center and an easy short drive into Vancouver (if you have a car as we did). Suites are perfect for a family and as expected the rooms are updated and in well maintained. Nice views, good rates, but the biggest plus to the VAM is the staff. Extremely professional, very friendly, and always helpful with advice and information. Also, dog-friendly hotel!

Staff at the VAM are the gold standard that you would ideally expect at a Marriott (though don't always find at other Marriotts). Will be back!

Stayed July 2014, travelled with family
Helpful?
1 Thank Jim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vancouver Airport Marriott Hotel

Property: Vancouver Airport Marriott Hotel
Address: 7571 Westminster Hwy, Richmond, British Columbia V6X 1A3, Canada
Region: Canada > British Columbia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Richmond
#3 Romantic Hotel in Richmond
#4 Family Hotel in Richmond
#7 Business Hotel in Richmond
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Vancouver Airport Marriott Hotel 4*
Number of rooms: 237
Official Description (provided by the hotel):
Welcome to Vancouver Airport Marriott Hotel! Our Vancouver airport hotel's location is ideal, just 5km from the Vancouver International Airport, accessible by complimentary airport shuttle. Our Vancouver hotel features stylish and spacious accommodations, which are perfect for business or leisure travel. We are a top choice among all hotels near Vancouver airport, offering you access to 2 on-site restaurants and all the amenities necessary to make a stay enjoyable. Vancouver Airport Marriott Hotel is close to Vancouver and Richmond’s business districts, Steveston Village, and popular Vancouver attractions. ... more   less 
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Also Known As:
Vancouver Airport Marriott Hotel Richmond
Marriott Vancouver Airport
Marriott Hotel Richmond
Marriott Richmond
Richmond Marriott

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