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“Small but convenient”

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Hampton Inn by Hilton Vancouver Airport
Ranked #20 of 23 Hotels in Richmond
Reviewed 5 March 2014

This hampton inn is smaller than most other facility of the same brand. It does not have enough parkings. I have to park in a spot not marked as parking. However, everything thing keep up to the standard of Hampton. It is close to the airport, and easy access to Vancouver. There are many good Asian restaurants close by.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Hampton
Thank Jeremy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgetaDonici, General Manager at Hampton Inn by Hilton Vancouver Airport, responded to this reviewResponded 6 March 2014

Dear Jeremy S,

Thank you for reviewing our property. We are glad to hear that our location was convenient for your travels. Very sorry for the parking situation, it is on the smaller side! We thank you again for your review and we hope to accommodate you in the near future.

Best regards,
Georgeta Donici
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (843)
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495 - 501 of 843 reviews

Reviewed 2 March 2014

I stayed here for one night while attending a conference. I used airmiles, and wasn't too sure what to expect. I was really surprised. Very clean room, convenient location (close to skytrain, shopping, airport), pleasant staff and great breakfast! Worked out well for us

  • Stayed: February 2014, travelled on business
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Thank jdt1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgetaDonici, General Manager at Hampton Inn by Hilton Vancouver Airport, responded to this reviewResponded 6 March 2014

Dear jdt1971,

Thank you very much for your review on our property. We are happy to hear that our location worked great for your travels and that you got to enjoy our complimentary hot & cold breakfast. We hope to accommodate you in the near future.

Best regards,
Georgeta Donici
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2014

i had a wonderful stay at the Hampton hotel. although my say was short the service was excellent. i had to leave early in the morning for my ferry there had breakfast bag to go for me. i never had that before at any other hotel. (Great Staff) wonderful experience i will be staying at this hotel when ever i'm in the city.

  • Stayed: February 2014, travelled solo
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Review collected in partnership with Hampton
Thank Angela N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgetaDonici, General Manager at Hampton Inn by Hilton Vancouver Airport, responded to this reviewResponded 25 February 2014

Dear Angela N,

Thank you very much for your 5/5 review on our property! We are very thankful and very happy to know that our location and all our amenities, including the Breakfast Bag To Go, was enjoyed during your travels.

We thank you and we look forward to accommodate you in the near future.

Best regards,
Georgeta Donici
General Manager

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Reviewed 24 February 2014

My family stayed here for a night in Feb and we were pleased with this hotel. These're some of our impression:

- although the hotel was dated, it was clean and well kept
- the hotel is at the edge of an industrial/business area, but within 3+ blocks away, there are many restaurants and shops
- the breakfast was very good both in terms of selection and quality
- parking was free and we did not have problems finding a space; during peak travel season, I can see how some people may have trouble finding parking spots
- wi-fi was free and of acceptable speed
- the receptionists were professional and check-in/check-out was efficient
- the room itself was of moderate size, clean and comfortable
- we requested 2 bed and we got what we requested

All in all, this hotel offer good customer service and value and we would not hesitate to stay here again.

Room Tip: We could hear the sound of planes from the room. It did not bother us.
  • Stayed: February 2014, travelled with family
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Thank SeattleTravelDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgetaDonici, General Manager at Hampton Inn by Hilton Vancouver Airport, responded to this reviewResponded 25 February 2014

Dear SeattleTravelDude,

Thank you very much for your great review. Glad to see that you went through some of the key points of our hotel and what we offer and that you enjoyed all of them.

We thank you and we look forward to accommodate you in the near future.

Best regards,
Georgeta Donici
General Manager

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Reviewed 23 February 2014

The Hampton Inn in Richmond is only minutes away from YVR airport and only a short walk to Skytrain for access to downtown Vancouver or Richmond and YVR airport shuttle service is also supplied to and from Vancouver airport though not clearly stated in features section of hotels online brochure.

  • Stayed: February 2014, travelled solo
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Review collected in partnership with Hampton
Thank Darald G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgetaDonici, General Manager at Hampton Inn by Hilton Vancouver Airport, responded to this reviewResponded 28 February 2014

Dear Darald G,

Thank you very much for reviewing our property. We are happy that our location was convenient for your travels and that you took advantage of our complimentary shuttle.

We look forward to accommodate you in the near future.

Best regards,
Georgeta Donici
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2014

The Hampton Inn is exceptionally convenient to Vancouver's airport. It offers the usual Hampton amenities, including free parking, a good breakfast, and comfortable, clean rooms. It is lacking a pool and whirlpool, but does offer free shuttle service to the airport. My room was NOT as reserved. A king bed and sofa were substituted for the two doubles my group required. I am still giving this property a very good rating because it is a fine value and very convenient. I do understand why other reviewers have been more critical. The management needs to honor its reservations and be clearer about what amenities are and are not available.

  • Stayed: February 2014, travelled with family
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Thank Paul4ejjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgetaDonici, General Manager at Hampton Inn by Hilton Vancouver Airport, responded to this reviewResponded 25 February 2014

Dear Paul4ejjr,

Thank you for reviewing our property. First off, let me apologize for not being able to deliver the type of room your group requested. We try our best to comply with the request, however certain situations such as extensions or other matters do not allow us to do so. We are happy to hear that you did enjoy your stay with us and that our hotel convenient for your travels.

We thank you and we look forward to accommodate you in the near future.

Best regards,
Georgeta Donici
General Manager

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Reviewed 19 February 2014

We booked and paid for a two bed room seven months in advance. When we arrived with four people our room had been given to guests who decided to extend their stay. We were given a room with one bed and a small sofa bed. We did not have enough space! We had to go find our own pillows for the sofa bed as there was only one person working the entire hotel and she couldn't leave the front desk. We were not compensated in any way. They took my money but did not provide what was booked. Buyer beware!!

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Hampton
Thank 25lianav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgetaDonici, General Manager at Hampton Inn by Hilton Vancouver Airport, responded to this reviewResponded 20 February 2014

Dear 25lianav,

Thank you for your review of your past stay at our hotel. I apologize that we were unable to accommodate your reserved room type. Our front desk department goes through a lengthy process each day to ensure that our guests receive exactly the room expected, however at times we do not have the same availability due to guests extending their stays with us. Once again, I apologize for the inconvenience and do hope that the next time you travel to the area you will consider staying with us again.

Please contact us at 604.232.5505 so we can further look into this matter.

Best regards,
Georgeta Donici
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn by Hilton Vancouver Airport

Address: 8811 Bridgeport Rd, Richmond, British Columbia V6X 1R9, Canada
Phone Number:
Region: Canada > British Columbia > Richmond
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access Airport Transportation
Hotel Style:
Ranked #20 of 23 Hotels in Richmond
Price Range: £93 - £207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn by Hilton Vancouver Airport 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
The Hampton Inn by Hilton Vancouver Airport Hotel welcomes all business and leisure travelers. Hampton Inn is only minutes from the fun of downtown Vancouver yet offers the convenience of being an accessible Vancouver airport hotel. ... more   less 
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Also Known As:
Hampton Inn By Hilton Vancouver Airport Hotel Richmond
Hampton Inn Richmond
Richmond Hampton Inn

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