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“Do Not Stay Here!!” 1 of 5 bubbles
Review of Quality Hotel Airport South

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Quality Hotel Airport South
Ranked #18 of 23 Hotels in Richmond
Certificate of Excellence
Kelowna, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Do Not Stay Here!!”
1 of 5 bubbles Reviewed 12 January 2011

I reserved a room at the Quality Hotel and due to weather was not able to make the reservation. I made the reservation the same day that I planned on staying there. When I phoned to cancel they offered NO HELP at all in the situation. Instead they just took my money. Due to the extremely poor customer service I would recommend that NO ONE stay here. Take my word for it.

  • Stayed January 2011, travelled solo
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank prettykitty08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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233 reviews from our community

Traveller rating
    65
    94
    50
    10
    14
See reviews for
47
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Madurai, India
1 review
4 of 5 bubbles Reviewed 10 January 2011

I enjoyed my stay here for 3 nights in the month of Jan 2011 and I was pleasantly surprised the value and service they provide to the guests. The front desk staff were very friendly and helpful especially to the new comers with directions and food places to eat etc. The rooms were very clean and tidy. The housekeepers were very hardworking and friendliest people.
Definitely I will stay again if I travel to Vancouver and I will recommend to our friends about this hotel.

  • Stayed January 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anuradha1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
101 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed 23 December 2010

Stayed for 1 night while transiting at Vancouver international. You have to call the hotel when you arrive to make sure the shuttle comes to pick you up, otherwise, it comes at hourly intervals. The hotel itself is a mere 10min away from the airport, so very convenient for those early am departures. For about 70-100CAD, you get a simple (but clean) room. OK beds and a continental breakfast (toast, cereal, hard boiled eggs(?), waffles, coffee/tea). Location is probably ok, but I didn't really venture out too much. RIght next door is a pretty decent Greek restaurant. Hotel doesn't have a restaurant, nor does it have an excercise room but it does offer free internet, which is a godsend.
All in all, quite acceptable for a short stay.

  • Stayed December 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank lipita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelowna, BC
Level Contributor
139 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed 14 December 2010

We stayed for two nights when we flew in to visit kids. The hotel offers a free shuttle to and from the airport - very nice. The room we had was not huge but offered a comfortable king size bed, a work space, a small fridge, and coffee makings. The room was clean and breakfast the next morning was quite good with waffles (use the spray!), fruit salad, a selection of coffee cakes and breads for toasting and three different cereals. Free wireless internet and an ironing board and iron in the room. The location is great, a ten minute walk to the Sky Train and restaurants, a liquor store, and a pizza place close by and a short walk to an impressive mall. Our room was on Westminister Ave and I expected it to be noisy at night, but it was not. Altogether, a comfortable night at a great rate and we'll be back.

  • Stayed December 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank chrisKelowna_BC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kamloops, Canada
Level Contributor
75 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 15 October 2010

We arrived late and were greeted by helpful friendly staff. When our room key did not work we were given an upgrade even though we paid the lowest price I have paid for a room in years. We found the room to be extremely quiet and clean! We had a good breakfast, I was impressed with the waiting batter and waffle iron, fresh fruit salad and everything else you might like for a healthy breakfast! The location is brilliant if you want to do a little shopping and the airport is so close, Add to that a shuttle and you have what I call an excellent hotel. To top off our satisfaction, we left our phone cord and charger plugged in under the desk and the manager sent it to us at cost, it arrived within two days - talk about service with a smile! We highly recommend this hotel for extreme value and service!

  • Stayed October 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank karmaloops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 18 September 2010

The room was better than we had anticipated an "overnight" hotel to be. The room was very clean. Pasrkign was free and was in a locked underground garage. Breakfast was included in the room rate. The only complaint that we had was not enough pillows.

  • Stayed September 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jollywa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pinconning, Michigan
Level Contributor
358 reviews
233 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
5 of 5 bubbles Reviewed 30 August 2010

The front desk service was very nice. The room was clean and comfortable. It was a surprisingly quiet area, so there weren't many distractions. There was an wireless internet connection, which was nice. It is also very close to the airport, which was useful since I arrived near midnight. The only negative is there is very limited parking, so make sure to ask that you are parked in the appropriate area and ask for a parking slip (which I was not charged for).

  • Stayed August 2010, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gittinsj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Hotel Airport South

Property: Quality Hotel Airport South
Address: 7228 Westminster Hwy, Richmond, British Columbia V6X 1A1, Canada
Phone Number:
Region: Canada > British Columbia > Richmond
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 23 Hotels in Richmond
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Hotel Airport South 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Quality Inn Richmond

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