We stayed in room 406 at this hotel from October 20 to 23, 2013.
The hotel is located in a suburb called Richmond, a part of the city of Vancouver. This hotel has a policy of allowing free phone calls to local numbers but we got a surprise at checkout.
We made 3 phone calls from the hotel to our friends at their condo landline near downtown Vancouver. We thought that the calls were "local", being in the same city. One person at the front desk told us the day before checkout that the calls would be free because the calls were within the same city. On checkout, the hotel charged us for those calls contrary to what we were told previously and notwithstanding that the calls were actually within the same city as reasonably expected based on their policy.
Better to use your internet phone to calls via their free wifi to avoid surprise telephone charges. Even it you ask the front desk, as we did, whether your call would be free or not, the authorization by the front desk is not conclusive when it comes to checkout time.
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- Also Known As:
- La Quinta Inn Vancouver Airport Hotel Richmond
- La Quinta Vancouver Airport
- La Quinta Richmond
- Richmond La Quinta