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“Fantastic Hotel”

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River Rock Casino Resort
Ranked #9 of 23 Hotels in Richmond
Certificate of Excellence
Reviewed 11 October 2013

Had a quick stayover from YVR. The rooms were very clean, nicely decorated and the additional touch's they have added to the rooms made for a pleasant stay. We would definately stay here again. The Canada Line at the front door is also a definate plus! Thanks for the stay!

  • Stayed: October 2013, travelled on business
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Thank Nicholas72can
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roland M, General Manager at River Rock Casino Resort, responded to this reviewResponded 4 November 2013

Dear Nicholas72can,

Thank you for taking the time to tell us about your experience at the River Rock. I am happy that you enjoyed our rooms and the amenities we provide to all of our geusts. We hope to have you stay with us again soon.

Kindly,
Roland Monteiro

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973 - 979 of 1,600 reviews

Reviewed 8 October 2013

First things first - I don't usually dish out 5/5 reviews, but this hotel is the pleasant exception.

The rooms are superbly clean and fresh.
The heating/cooling is a proper ducted system (not window) and is pleasantly quiet.
The internet (wired and wireless) is plenty fast even during peak periods.
The in-room fridge is a nice touch and increasingly rare in hotels like this.
The bed is ridiculously comfortable.
The facility itself is very clean and fresh.
Parking is free.
The breakfast buffet is an excellent value with a wide selection and a nice omelette station.
Nespresso in the hotel rooms is a HUGE step above the usual coffee fare.

This hotel is definitely the complete package.

Stayed: September 2013, travelled on business
Thank prof-quantum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roland M, General Manager at River Rock Casino Resort, responded to this reviewResponded 9 October 2013

Dear prof-quantum,

Thank you for your wonderful review! It is great to hear how much you love the amenities provided and the comfort of our rooms. We hope you will be able to come and stay with us again soon.

Kindly,
Roland Monteiro

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Reviewed 7 October 2013

On Friday October 4th I booked a room at the River Rock. I was planning to ask my girlfriend to marry me. Upon sharing this information with the staff at the hotel they worked with me to make this day a special one. Frances did an awesome job setting up the marquee sign at the entrance to the theater showing a nice question for my fiancé. Rosh filmed the occasion for a lasting memory. Also many thanks to Pedro and Russel and all the staff for making our stay so memorable and comfortable. The room service was great and very courteous. The dinner and breakfast buffets were the best we have ever tasted. Two thumbs way up River Rock where ALL the people working there made the difference. We cannot wait to go back for our next stay.

Room Tip: The room we had was south facing and very quiet and comfortable.
See more room tips
  • Stayed: October 2013, travelled as a couple
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1  Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roland M, General Manager at River Rock Casino Resort, responded to this reviewResponded 9 October 2013

Dear Robert M,

We are so thrilled your proposal went off without a hitch and we were more than happy to help you out! We love to help our guests make memorable experiences and when we heard of your plan to propose I know the whole team here was excited. I am so glad that you and your fiances enjoyed their stay and we look forward to having you stay with us again!

Kindly,
Roland Monteiro

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Reviewed 7 October 2013

We have stayed at the RR casino resort twice on stopovers and will be making it our new stopover hotel. Rooms and clean, beds are amazing, gym is good with lots of treadmills, and house coats are comfy. Location on the canada line is perfect for longer visits. Highly recommend.

Stayed: October 2013, travelled as a couple
Thank Joshua S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roland M, General Manager at River Rock Casino Resort, responded to this reviewResponded 9 October 2013

Dear Joshua S,

Thank you for your feedback from you stay with us. It is great to hear you enjoy the property and all the amenities we provide to guests. Being so close to YVR and on the Canada Line definitely makes the commute to the aiport easy and hassle free. We hope you can come and stay with us again soon.

Kindly,
Roland Monteiro

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Reviewed 6 October 2013

We booked the River Rock for one night while on a quick tour to Vancouver with our friends who were visiting the city for the first time. We chose the River Rock because of location (close to highway to continue on our journey) and price (free parking included!) and we could not have been more pleased. The rooms were wonderful - comfortable bed, unique design (lights attached to headboard), large clean bathroom - and the location was perfect. We were able to easily get on the SkyTrain into downtown Vancouver in the evening and quickly get on the highway out of town the next morning. We will absolutely stay here again and would recommend this hotel to anyone.

  • Stayed: September 2013, travelled with friends
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Thank TravellingDuo4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roland M, General Manager at River Rock Casino Resort, responded to this reviewResponded 9 October 2013

Dear TravellingDuo4,

Thank you for your wonderful review! I am glad you agree that our rooms are state of the art and very unique in design and comfort. I hope you and your friends can come stay with us again soon.

Thank you
Roland Monteiro

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Reviewed 6 October 2013

I live in the Lower Mainland, but wanted a getaway, so went to the Hotel (Cheaper Side). The stay was great. Nice hotel and the room was above average. A little too small for my liking, but overall, a great place. I happened to get a handicapped bathroom, so there was lots of room in there. I imagine in a regular room, they aren't that big.

A couple of minor downs...our room was right under the flightpath for YVR, and at first it was fun to watch the planes, but if you're not into seeing things that close, be sure to ask for a room on the other side. Also, could hear the skytrain running over the tracks.

Nice and close to the casino and resort, with a walkway. The only thing I noticed was the moving sidewalk only goes one way..why not both?

I'll be back for sure

  • Stayed: October 2013, travelled with friends
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Thank Susie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roland M, General Manager at River Rock Casino Resort, responded to this reviewResponded 6 November 2013

Dear Susie F,

Thank you for taking the time to tell us about your positive experience at the River Rock. We appreciate your feedback! I am happy to hear you enjoyed the rooms and amenities provided. We hope to have you stay with us again soon.

Kindly,
Roland Monteiro

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Reviewed 5 October 2013

Overall I thought this was a nice hotel. My room was a good size, the lighting was very good, there were enough electrical sockets to charge everything and the bathroom was a good size. The food in the bar was only OK. On the downside, the windows don't open, the pillows were terrible, no walk in shower. Because I have no interest in casinos, I wouldn't stay here again. I would much prefer to be downtown with easy access to a multitude of restaurants and activities.

Stayed: October 2013, travelled on business
1  Thank salmonpg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roland M, General Manager at River Rock Casino Resort, responded to this reviewResponded 6 November 2013

Dear salmonpg,

Thank you for your review. I am glad you enjoyed the resort and the upgraded amenities we have in the rooms for guests. I am sorry you did not prefer our location but we are located next to the Canada Line which takes guest 15 minutes to get to the heart of downtown. Thank you again for your feedback.

Roland Monteiro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about River Rock Casino Resort

Address: 8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
Phone Number:
Region: Canada > British Columbia > Richmond > Bridgeport
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Richmond
#3 Family Hotel in Richmond
#5 Romantic Hotel in Richmond
#7 Luxury Hotel in Richmond
Price Range: £119 - £239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — River Rock Casino Resort 4*
Number of rooms: 396
Official Description (provided by the hotel):
River Rock Casino Resort is Western Canada's only 4-Diamond Casino Resort located in Beautiful British Columbia. Situated next to the Fraser River in Richmond, River Rock's stunning location has waterfront and city views of Vancouver and the North Shore Mountains. With the Canada Line transit system right at the resort's doorstep, getting to downtown Vancouver is only 18 minutes away and the Vancouver International Airport is just a quick 7 minute ride. Featuring deluxe guest rooms, luxurious one and two bedroom suites, Executive rooms and spacious penthouse suites - River Rock has something to suit everyone. Amenities include a show theatre with world-class entertainment, a 24-hour casino with slots, table games and poker room, 10 food and beverage outlets including lobby Starbucks, Spa, fitness centre, salt water swimming pool and business and conference centre. River Rock Casino Resort has everything you need to create the perfect mix for both business and pleasure ... more   less 
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Also Known As:
River Rock Richmond
River Rock Hotel Richmond

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