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“Great stay with mini vegas feel”

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River Rock Casino Resort
Ranked #8 of 23 Hotels in Richmond
Certificate of Excellence
vancouver island
Level 6 Contributor
99 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Great stay with mini vegas feel”
Reviewed 2 June 2014

Stayed at the River Rock hotel. Our room was very nice and very quiet considering we were near the top floor and in direct flight path of the airport. Had we not seen the jets, we would not have payed any attention. Our beds were very comfortable. Free wifi was a plus. If you are going to or coming from the airport, the sky train station is directly In front of the hotel. The sky train, for under 5.00 each, will also take you to downtown Vancouver, close to tourist attractions and shopping. There are many shopping facilities close to hotel as well.
The casino was fabulous with lots of machines and tables. Check their theatre venue..they have a great lineup of famous live entertainers. Buffet is around 35.00 each, but when you see the food...everything from Alaska king crab to Pork tenderloin...fabulous desserts. Lineups can be long, so go before 5:30 or after 7:00. There are other types of dining as well if you are not into buffets...Like Tramonto and Java Jacks. All in all, will book again...great time. If you gamble.
The money spent flying to Vegas is better spent here...oh yes....if you have kids, bring their swim suits...beautiful indoor resort like pool setting. There's a spa for the adults as well.

Room Tip: We stayed in room 1027 corner unit with king bed. Views. A/C was quiet.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank touringuys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roland M, General Manager at River Rock Casino Resort, responded to this review, 3 June 2014
Dear Valued Guest,

Thank you for your amazing feedback! Fantastic to hear that you had a wonderful stay with us. We are thrilled to hear that you were able to take advantage of the many amenities we offer – free Wi-Fi, short sky train ride to a scenic downtown Vancouver, peaceful sleep on one of our Serta Perfect Sleeper Mattresses, the array of food selection at The Buffet, the beautiful indoor pool setup and casino games that brought the Vegas to you!

We thank you for choosing River Rock for your stay and look forward to your next stay with us!

All the best,
Roland Monteiro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (392)
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English first
Sydney
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 June 2014

Booked a one bedroom suite for a layover after a flight from Australia. Absolutely worth it! Very easy to get to from the airport via the Skytrain--just a couple stops. The ease of getting directly from the station into the hotel was an added bonus.

Checkin was fast and easy, and the room was gorgeous. Big and spacious, with a deep soaking tub and a very comfortable bed. Nice and quiet, too--slept like a rock!

Breakfast buffet was delicious--loved the made to order omelettes. The burgers in the casino were tasty as well!

Checkout was just as easy, and every employee we encountered was lovely. Would recommend, especially for those wanting to stay near the airport.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MorgannQuilty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roland M, General Manager at River Rock Casino Resort, responded to this review, 3 June 2014
Dear Morgan,

Thank you for your great feedback! We are thrilled to hear that you enjoyed your stay with us during your layover. We take pride in providing the best customer service possible and glad your encounters with our staff were all pleasant ones!

Also so glad to hear you enjoyed a peaceful sleep on one of our Serta Perfect Sleeper Mattresses and how much you enjoyed the delicious selection of food at The Buffet. I will be sure to let our culinary team know how much they are appreciated by our guests.

Thank you for the wonderful feedback. We hope you stay with us on your next visit to Vancouver!

All the best,
Roland Monteiro
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Lantzville, Canada
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 31 May 2014

Rooms are lovely and clean. Convenient to skytrain, nice breakfast buffet with Chinese and Canadian food. Close proximity to the Richmond Night Fair. A bit overpriced in my opinion. Casino had a good variety of games and great free music.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank skst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roland M, General Manager at River Rock Casino Resort, responded to this review, 3 June 2014
Dear Valued Guest,

Thank you very much for your fantastic review! We are so pleased to hear how much you enjoyed the delicious selection of food at The Buffet. I will be sure to let our culinary team know how much they are appreciated by our guests. Also glad you were able to take advantage of the Richmond Night Fair which also has an amazing array of delicious food items!

We thank you for choosing River Rock for your stay, choice of entertainment and look forward to your next stay with us!

All the best,
Roland Monteiro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Langford, Canada
Level 6 Contributor
232 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 31 May 2014 via mobile

Very nice hotel, good views, quiet, we got an excellent deal online. Room is clean, quite large and the resort has many amenities. Sky train to the airport is very handy to the hotel as well. Good for an overnight stay or extended. Staff is friendly and helpful. Would stay here again.

Stayed May 2014, travelled as a couple
Helpful?
2 Thank bwick22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roland M, General Manager at River Rock Casino Resort, responded to this review, 3 June 2014
Dear Valued Guest,

Thank you for your great feedback! We take pride in providing the best customer service possible and an enjoyable stay to our guests. Happy to hear you were able to enjoy the beautiful scenery and took advantage of the quick access to the Vancouver Airport as well as downtown - it’s pretty convenient to have the Canada Line sky train at our finger tips!

Take care and look forward to seeing you back again soon!

All the best,
Roland Monteiro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 May 2014

Almost great. It is good for women alone as it is directly connected to the skytrain, and has security, so arriving at night without a taxi is safer than most. This is the most convenient hotel for the airport as the train connects them.

There are fridges in the room, but not microwaves. The is a Chinese seafood restaurant in the lobby, and all other food is in the casino, There is a casino buffet where a hot breakfast starts at $30. If you are frugal, The casino coffee shop does not open until 07:30, the the food fair has only 3 vendors which don't seem to close.However, there is a Starbucks, private liquor store, 24 hour Subway, and fast food 4 blocks walk away. But the walk is quite isolated so many would hesitate to walk alone at night.
Still this is my preferred hotel in Richmond for skytrain convenience.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OldCountslur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roland M, General Manager at River Rock Casino Resort, responded to this review, 3 June 2014
Dear Valued Guest,

We are pleased to hear that you had a wonderful stay with us! We take pride in providing the best customer service possible and have all the comforts you needed at your fingertips. We thank you for choosing River Rock for your stay and hope you come back to visit us again soon!

All the best,
Roland Monteiro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mission BC
Level 4 Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 28 May 2014

My wife surprised me with a trip to this hotel for our anniversary. The River Rock casino is near the Vancouver International Airport and I am a light sleeper. I was looking forward to our spa treatment and the casino but had some (unvoiced) concern that I would not be able to sleep well, but boy was I wrong. I found the hotel to be surprisingly quiet.

I'm not sure about the regular rooms design as we had a deluxe king room. It was cleverly designed such that the room had a separate bed room that sat between the main living area of the room and the inside corridor so was whisper quiet. I slept I like a baby. The room and hotel were meticulously clean.

Valet parking is included in your stay. When you needed your car, you would call from your room and by the time you left the lobby your car would already be there waiting.

The spa was excellent. We had a couples massage that was absolutely fantastic!

We went to the buffet for dinner, which was reasonably priced. It had the standard fare as well as freshly made sushi and pasta made to order that is prepared in front of you with a multitude of add-ons and sauces.

The casino is a good size and although we did not win big, the slots seemed loose enough that we were able to play for a while.

We went to the pool later in the day. It is a great, mid sized pool complete with a waterslide for the kids. It is nicely decorated with rocks and plants to create a nice environment. The hot tub on that particular night was too hot. I maintain pools for a living, it was well beyond the 40 degrees celcius allowed in BC so we could only stay in for a few minutes.

Overall, our stay was a wonderful experience. I would highly recommend this hotel to anyone visiting the area.

Room Tip: Spend the extra few dollars for a deluxe room, well worth it for the quietness of the separate bedro...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KevinMissionBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roland M, General Manager at River Rock Casino Resort, responded to this review, 3 June 2014
Dear Kevin,

Fantastic to hear that you had a wonderful stay with us! We are very pleased that you enjoyed the resort and all the interactions you had with the staff in the resort and the casino. We take pride in offering first-class comfort at our facility and glad to hear you enjoyed a peaceful sleep on one of our Serta Perfect Sleeper Mattresses!

It’s also great to hear the couples massage at the spa helped boost your River Rock experience! However, I am very sorry to hear the hot tub was too hot for your liking. If you could kindly provide us with the date/time of your stay, we will look into our records to try and rectify the issue for the future.

We thank you for choosing River Rock for your stay, choice of entertainment and look forward to your next stay with us!

All the best,
Roland Monteiro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 May 2014

Our family has stayed at the River Rock for several years one and it still delivers top notch quality and service. The rooms are immaculate and always have that 'new' feeling, unlike other hotels which seem dated even thought they are only a few years old. The beds and linens are first rate.

Our children (ages 8 & 10) love the indoor pool and water slide. The buffet is always fresh and full of delicious multicultural choices. And when it's just my husband and I the casino is a fun distraction.

One thing to keep in mind is that it is not a central location. Although the city of Richmond or even Vancouver is easy to access by Skytrain (literally attached to the building) you can't really walk anywhere to shops or other restaurants.

I am very hard to impress and would definitely recommend this hotel!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shopper1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roland M, General Manager at River Rock Casino Resort, responded to this review, 3 June 2014
Dear Valued Guest,

Thank you very much for your fantastic review! We take pride in offering first-class comfort at our facility and are very glad to hear you enjoyed a peaceful sleep on one of our Serta Perfect Sleeper Mattresses!

Glad to see the kids had a blast at the pool and you and your husband enjoying the amenities offered here – the multicultural buffet, hustle and bustle of the casino and short sky train ride to a scenic downtown Vancouver.

We thank you for choosing River Rock for your stay again and look forward to your next stay with us!

All the best,
Roland Monteiro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about River Rock Casino Resort

Property: River Rock Casino Resort
Address: 8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
Phone Number:
Region: Canada > British Columbia > Richmond > Bridgeport
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Richmond
#3 Family Hotel in Richmond
#5 Romantic Hotel in Richmond
#6 Luxury Hotel in Richmond
Price Range (Based on Average Rates): ££
Hotel Class:4 star — River Rock Casino Resort 4*
Number of rooms: 396
Official Description (provided by the hotel):
River Rock Casino Resort is Western Canada's only 4-Diamond Casino Resort located in Beautiful British Columbia. Situated next to the Fraser River in Richmond, River Rock's stunning location has waterfront and city views of Vancouver and the North Shore Mountains. With the Canada Line transit system right at the resort's doorstep, getting to downtown Vancouver is only 18 minutes away and the Vancouver International Airport is just a quick 7 minute ride. Featuring deluxe guest rooms, luxurious one and two bedroom suites, Executive rooms and spacious penthouse suites - River Rock has something to suit everyone. Amenities include a show theatre with world-class entertainment, a 24-hour casino with slots, table games and poker room, 10 food and beverage outlets, Spa, fitness centre, salt water swimming pool and business and conference centre. River Rock Casino Resort has everything you need to create the perfect mix for both business and pleasure ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Southall Travel, Booking.com, TripOnline SA, Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your River Rock Casino Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
River Rock Richmond
River Rock Hotel Richmond

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