Our daughter and son-in-law choose the Pinnacle at the Pier for their wedding and it was an excellent choice. There is a casual elegance about this very well managed hotel. The staff is friendly, responsive and very efficient. Every little glitch in our planning was smoothly taken care of. We hadn’t brought enough vases, several more appeared promptly. Transportation was needed to take the bride and her attendants to their photo shoot – a chat with the front desk and a limo arrived promptly. We used a number of the services recommended by the hotel, including the DJ, and were pleased with all of them. When you have limited knowledge of the area, being able to rely on the hotel’s recommendations certainly makes wedding planning simpler and much less stressful.
The view from the ballroom and the adjoining terrace was quite stunning. The ceremony was held on the terrace under a warm sunny sky. The terrace continued to be used through out the evening as people gathered in small groups to chat, which added to the enjoyment of the occasion. Everything went smoothly. The buffet food was excellent – a number of the guests mentioned it was the best buffet dinner they had ever had. There was an abundance of food. The ballroom was the perfect size for our event with a good size dance floor. We had done much of the planning via email with the banquet manager, Katie Hurley, who was simply a joy to work with. She understood the type of event the bride and groom wanted and organized the room so it felt spacious and comfortable and yet intimate. We were given virtually the entire day to decorate the room – although we didn’t need to do much, as the room is beautiful by itself. We used the time and space to make bouquets and centerpieces with some gorgeous hydrangeas we had gathered from the garden of the groom’s parents.
The location of the hotel was perfect for our group that flew in from various parts of Canada and elsewhere. The skytrain/seabus from the airport was quick and convenient. The Lonsdale Quay market had something for everyone. Coffee shops, take out food, good wine, cheese and bread shops – and even a bit in the way of clothing and other merchandise. Everyone could eat what, and whenever, they wanted without major coordination or compromise. The hotel had wheelchairs which we borrowed to help some of our less mobile guests see more of North Vancouver. The hotel also has bikes for the use of its guests – and two of our group hopped on the seabus one morning and went biking in Stanley Park for a couple of hours. How good is that!
The hotel staff was always accommodating and helpful and made everyone feel very welcome. We didn’t have a chance to eat dinner at the restaurant but did enjoy several brunches and lunches there, as well as numerous drinks and appetizers in the lounge. The food was very good, the portions were generous AND they make a real pot of tea with tea leaves!!!
There are already many reviews on the excellent hotel rooms and amenities so no need to repeat. Several of our guests were upgraded to harbour view rooms and were delighted with that. One family reserved a studio room, and except for the disappointment to us prairie folks that it didn’t have a harbour view, was an excellent choice as it provided ample space for their group of three. The single complaint we heard was a lack of safety bars in the bathtub/shower. This caused some anxiety for two of our guests with mobility issues, although they did comment that the bathtub had a low profile and was not slippery, which was very helpful. We had not thought to ask if the hotel had handicapped rooms. I am guessing that they do. The group rates were excellent and we just wish we could have stayed a bit longer. We’re looking forward to our next opportunity to be a guest at this hotel. It was a lovely experience.
- Official Description (provided by the hotel):
- Pinnacle Hotel at the Pier is a full service boutique Hotel located seaside and minutes from downtown Vancouver. Our 106 elegantly appointed guestrooms blend contemporary decor, boutique extras and a hint of alluring local history. Enjoy breathtaking views, warm full service hospitality and resort like amenities which includes our 25 meter 5 lane pool. ... more less
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