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“john b”

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Pinnacle Hotel At The Pier
Ranked #1 of 10 Hotels in North Vancouver
Certificate of Excellence
Lund, Canada
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“john b”
Reviewed 3 November 2013

We usually stay at the Pier a couple of times a month. Our time at the Pinnacle is always enjoyable. The service is great, and the staff are very friendly. The front desk, always greets us with a smile and welcome back! The rooms are clean and well equipped!
Your a great group... keep up the good work!!
See you soon!!!

Room Tip: They're all good.
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  • Stayed November 2013, travelled on business
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Helpful?
Thank john b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, 6 November 2013
Thank you for your repeat business and looking forward seeing you soon in our hotel.

Thank you, Petr Frcek
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Rating summary
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Traveller tips help you choose the right room.   Room tips (394)
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Pemberton, Canada
Level 4 Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 November 2013

We recently stayed for 1 night prior to catching the ferry to Vancouver Island. We stayed in a Harbour Suite overlooking downtown Vancouver which was awesome.

The room was spacious, very clean and very well decorated and the bathroom was superb. Was suprised to see a little microwave underneath the coffee making facilities which, although we did not use, would be a great asset to some guests.

The reception staff were all very friendly towards both myself and my husband, but also to my dog who was travelling with us, even getting him some chicken treats.

We met up with friends and had dinner in the Lobby Restaurant where the food was good and reasonable priced.

Next time we go to the Island we would definitely consider breaking up the journey by coming down the night before and spending a relaxing evening in North Vancouver and at the Pinnacle Hotel at the Pier.

Thank you for accommodating us all so graciously.

Room Tip: Chose a Harbour Suite to take in the views of downtown Vancouver.
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  • Stayed October 2013, travelled with family
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Helpful?
Thank Marge1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, 4 November 2013
We are happy that you enjoyed your stay with us and thank you for choosing our hotel.

Petr Frcek
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Victoria, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 November 2013

We were spending the weekend in Vancouver and wanted to stay within easy reach of but not actually in Downtown. We were also intending to visit some of the parks in the mountains to the north so North Vancouver was the ideal choice. We chose the Pinnacle because of it's location; immediately next to Lonsdale Quay with its eclectic shopping, restaurants and village atmosphere. A 2 min walk followed by a 10 min Seabus ride took us to the heart of Downtown.
The hotel itself is modern, clean and the room was comfortable and well equipped. The staff at reception were polite, efficient and very helpful.
I would definitely recommend this hotel and will be using it for my future trips to Vancouver.

Room Tip: For the best views of Downtown Vancouver at night looking across Burrard Inlet choose the rooms on t...
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  • Stayed October 2013, travelled as a couple
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Helpful?
Thank Bluegiraffephoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, 4 November 2013
Thank you, yes indeed our location is amazing and downtown access is extremely convenient. No need to worry about traffic.

Thank you, Petr Frcek
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Aptos, California
Level 6 Contributor
327 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 2 November 2013 via mobile

The staff & room. service are excellent. That being said----Terrible coffee at breakfast. Wine lists are so-so. Restaurant food and service are generally very good, but please have some better coffee and wine!!!! In future I will probably dine out.

  • Stayed November 2013
    • Value
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Helpful?
Thank soifdawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, 4 November 2013
Thank you for your review will share your suggestions with our F&B team.

Thank you, Petr Frcek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
1 review
Reviewed 30 October 2013

For old time's sake I stayed in North Vancouver, having lived there for 10 years. The Pinnacle Hotel was a no-brainer for me because it appeared to have the best of everything and it certainly didn't disappoint! As a solo traveller I chose the roomy mountain-side studio in order to entertain friends. From my window, the view of The Lions was magnificent! From the walk in closet to the extra fold-out queen sofa bed, it was a spacious and luxurious room. The kingsize bed was immaculate and very comfortable. The bathroom was bright, beautifully appointed, and the soaps and lotions were of spa quality. Incidentally, the left over soaps are donated to a green recycling program, providing new soap for those in need. What a great idea! The hotel is built on an old shipyard and the grounds are reflective of this in their decor. The long pier makes for great people and boat watching, providing an amazing view of the downtown Vancouver core. Boutique shops and quality restaurants abound within mere steps of the hotel. Also within the same block is the famous Lonsdale Quay market for excellent shopping, and the Seabus ferry to take you on a quick and scenic trip across the Burrard Inlet to Vancouver proper. The Pinnacle's location couldn't be better! I ordered room service for both dinner and breakfast, and both were outstanding and quick to be delivered. From check-in to check-out, the staff were friendly and professional. I highly recommend this hotel for anyone visiting Vancouver, and I will certainly return again.

  • Stayed October 2013, travelled solo
    • Value
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Helpful?
Thank Allison S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, 1 November 2013
Thank you for your detailed review and hope you will be returning soon to our hotel.

Thank you, Petr Frcek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Valencia, Ca
Level 4 Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 October 2013

The 10 minute Sea Bus ride from Vancouver is well worth the trip. We stayed here for 2 nights before our cruise and were astonished on how Superior the Hotel and STAFF (all of you) were compared to Vancouver. The room was immaculate and the staff bent over backwards to make sure our stay was over 'over and above' standard 4/5 star hotels. The room was not overly large but very comfortable, clean and above all quiet. The concierge recommended several local restaurants that were superior to the city high dollar places. The 'mall' at the pier was great and is a 2 minute slow walk from the hotel.
Will we stay there next year on our vacation, bet big money on it.
Keep up the Superior service and Staff Pinnacle.

Room Tip: The Sea Bus runs every 15 minutes and is worth the ride.
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  • Stayed September 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank Cruiser63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, 23 October 2013
Thank you for your super comments, I am glad you did enjoy our hospitality.

Thank you, Peter
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Toronto, Canada
1 review
Reviewed 21 October 2013

We visited Vancouver last June for a family wedding. The wedding ceremony and reception took place in the hotel. The bride and groom had reserved a block of rooms for invited guests. What convenience! We didn't have to travel across town to get to the venue because we were already there! The hotel is very modern and tastefully decorated. The rooms are appropriately furnished and the cost was reasonable. We had breakfast in the restaurant on several occasions and the food was fresh and promptly served. The wedding reception was catered by the hotel. Both food and service added to the enjoyment of the evening. All staff were eager to please and appeared to take pride in their employment. This hotel is highly recommended.

Stayed June 2013, travelled with family
Helpful?
Thank ucent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, 23 October 2013
Thank you, yes we are a truly "one stop shop" hotel; stay with us; enjoy our hospitality and get married at the same time, no need to travel anywhere else.

Thank you, Petr Frcek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pinnacle Hotel At The Pier

Property: Pinnacle Hotel At The Pier
Address: 138 Victory Ship Way, North Vancouver, British Columbia V7L 0B1, Canada
Phone Number:
Region: Canada > British Columbia > North Vancouver
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in North Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Pinnacle Hotel At The Pier 4*
Number of rooms: 106
Official Description (provided by the hotel):
Pinnacle Hotel at the Pier is a full service boutique Hotel located seaside and minutes from downtown Vancouver. Our 106 elegantly appointed guestrooms blend contemporary decor, boutique extras and a hint of alluring local history. Enjoy breathtaking views, warm full service hospitality and resort like amenities which includes our 25 meter 5 lane pool. ... more   less 
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