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“Crappy hotel”

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Comfort Inn and Suites North Vancouver
Ranked #6 of 10 Hotels in North Vancouver
Williams Lake, Canada
2 reviews
“Crappy hotel”
Reviewed 7 November 2013

My mother reserved this hotel for us using her credit card & we asked whether we could pay using a prepaid credit card or cash deposit and the Choices hotel booking told us yes we showed up at the hotel in the evening after 8 hours of driving with a 12 yr old, 6 yr old & 1 yr old and were told we could not stay without a credit card in our name. So at 8pm at night we had to drive around to find a new hotel to stay at! Crappy front desk attendant and manager! If they were looking to provide good service they might have made an exception considering we were told we could stay by the main Choices Reservations Phone number.

  • Stayed November 2013, travelled with family
    • Service
Helpful?
Thank Wgordon7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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372 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (86)
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English first
Victoria, British Columbia, Canada
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 31 October 2013

We booked via a booking website and usually get crappy service at hotels when we do this. This was not the case here!

When checking in we were asked which floor we prefer (even though I see we had already been assigned to a room). When we said first floor he changed it, and then upgraded us to a king suite with kitchenette in the couryard.

The room didn't smell, the furniture was fairly modern and the room was huge. The King bed was comfy.

We were mostly happy with the breakfast as well!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ashley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 October 2013 via mobile

We did a little getaway to the city and were very pleased with this motel. Older but very clean and a nice breakfast included. We went early October and enjoyed soaking in the outdoor hot tub. Staff was friendly. Location was great for our needs, close to Ambleside Park with a lovely sea walk.

Stayed October 2013, travelled as a couple
Helpful?
Thank Charleyhorses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sechelt
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 October 2013 via mobile

I booked this motel for 3 nights while my husband was having hip surgery at Lionsgate hospital.I was given a room off the court yard that had a kitchenette and seating area with a couch so was very comfortable and the bed was very comfortable as well.Breakfast was included and had a very good selection including a waffle maker,eggs and sausage patties.The staff were very pleasant and welcoming we will definitely stay here again.I would also like to say the hospital is only a 15 minute bus ride from the motel so very handy.

Stayed September 2013, travelled solo
Helpful?
Thank Louise P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
231 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 29 September 2013

Located just over the Lions Gate bridge from downtown Vancouver, check-in was friendly and efficient. Our room was well maintained and large and featured a flatscreen TV. microwave oven, refrigerator, hairdryer and iron/ironing board. Comfort Inn offers complementary breakfast but the breakfast room got extremely busy so expect lots of jostling. It also offers complementary internet access and a swimming pool. Staff were obliging but don't get on the wrong side of the lady who restocks the breakfast provisions! Several good dining options nearby. Given its location this hotel offers good value for money.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John_M255115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayle, United Kingdom
Level Contributor
122 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 25 September 2013

Two night stay, very good check in by Gregg who was always friendly and helpful. Eri, on the morning shift, was also very helpful. The room was a corner suite but it was more like an old fashioned efficiency and could have done with a thorough updating. The lighting was very poor, making the room seem dark and dingy, even though there were two windows. The bed was comfortable and the bedding fresh. Breakfast was continental with mini scrambled egg patties and sausage patties. The motel is well placed for Vancouver and for Capilano, Lynn Canyon and Stanley Park. Contrary to other reviews I did not think there was a great choice of eats in the immediate area, seen much better on a small town strip.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 September 2013

Basically across the bridge from downtown Vancouver, this is a great place to stay to be a bit away from the busy city and is a lot more inexpensive! We also went for the suite - it's small, but it's 2 bedrooms and that was great for our group of 5.
The outdoor pool was heated and nice. The breakfast buffet was above average for a comfort in - same fare but somewhat fresher than I've seen in places in the US. Free is always a good price as well.
Service was great, and I liked the perk of the pass to the fitness centre nearby - a very nice facility.
I would definitely recommend!

Room Tip: we had the 2 bedroom at the back on the end - no neighbours is nice!
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tracy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn and Suites North Vancouver

Property: Comfort Inn and Suites North Vancouver
Address: 1748 Capilano Rd, North Vancouver, British Columbia V7P 3B4, Canada
Phone Number:
Region: Canada > British Columbia > North Vancouver
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 10 Hotels in North Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Comfort Inn and Suites North Vancouver 2*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers, TripOnline SA, Priceline, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your Comfort Inn and Suites North Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn And Suites North Vancouver Hotel North Vancouver
Comfort Inn North Vancouver
North Vancouver Comfort Inn

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