We stayed there this week for one night. We had zero complaint with our room, it was clean and decorated nicely, however there were other issues with the restaurant and the swimming pool.
The in house restaurant was terrible. There were three of us and we all received our food and three separate times. My 5 year old daughters "kids burger platter" was larger than our meals and the hamburger patty was literately all butchered up and partly in chunks. When she lifted it off her plate a hug chunk fell to the floor with led us to investigate and found that when you lifted the patty it looked like swiss cheese...giant holes through out it and all mangled.
Her replacement burger was a regular patty, however looking at it you cant help but assume the patty was DEEP FRIED........Why would you do that? ridiculous.
We paid and left unsatisfied and if we hadn't of consumed alcohol we would have ventured out for more food immediately. We let the front desk know and they notified the restaurant and they gave us a 5 dollar off coupon for another restaurant in the area......So go spend another 100 bucks on dinner and you get 5 bucks off!! we let the front desk know that we found that Insulating...When we checked out the next morning there was a letter stating if we return to the hotel we can get 15$ off on the next meal at the restaurant...We said but we would never eat there again all we want is my 5 year olds 6 dollar meal comped...the hotel manager came out and was extremely helpful and explained that though the restaurant is here its ran separately from the hotel, he instead of just taking off our daughters meal applied the whole 15 dollars off for "next time" off the current bill. Which we felt was quite fair.
Our last issue was that the swimming pool is used for SWIMMING LESSONS from 4-8pm!!!!!! This was my daughters first hotel trip and was quite sad about this and we found it quite annoying. We were not informed of this prior nor at check in and might not have chose this hotel is we had known. There is a small lane reserved for guests during this time, but its impossible to enjoy any time there during the 4hour lessons.... Very unfortunate.
- Official Description (provided by the hotel):
- Comfort and relaxation await guests at the Park Inn by Radisson Toronto-Markham, which boasts modern amenities and an ideal location just 30 kilometres from downtown Toronto. Our hotel offers proximity to Seneca College's Markham Campus, as well as to prominent corporate offices for Hyundai, Honda, Suzuki, Huawei and IBM. Rest easy in our generously appointed hotel rooms with contemporary details, or book one of the hotel's Junior Suites for additional space. For your convenience, we also feature free parking, an on-site restaurant, meeting space, a hot tub and an indoor swimming pool. ... more less
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- Also Known As:
- Howard Johnson Markham
- Markham Howard Johnson
- Park Inn By Radisson Toronto-Markham Ontario, Canada