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“Acceptable if you don't require on-site breakfast ”

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Courtyard Toronto Markham
Ranked #11 of 15 Hotels in Markham
Certificate of Excellence
Princeton, New Jersey
Level 3 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Acceptable if you don't require on-site breakfast ”
Reviewed 13 February 2014 via mobile

The hotel is very pretty. Lobby very modern and inviting. Rooms clean and comfortable but nothing fancy. This is fine for a courtyard and expected. Staff were very courteous and helpful. Only complaint is on the breakfast. You stand in a line to order, like McDonald's. The line moved verrrry slowly. Eggs were rubbery and turkey bacon was like eating a sponge. Coffee was served in paper cups perpetuating the mcdonalds like atmosphere. Breakfast is a huge deal for me on business travel as I need a good healthy meal to start the day. Unfortunately I could not get that here so I will not stay again. If you don't care about breakfast or can eat a breakfast sandwich happily, I'd recommend this place. Free wifi was a nice touch.

Stayed February 2014, travelled on business
Helpful?
Thank Lizzie2210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Toronto Markham, responded to this review, 14 February 2014
Lizzie2210,
We appreciate your review and thank you for choosing to stay with us during your business travels. We're glad our clean accommodations and friendly service met your expectations. It's unfortunate to hear of your dissatisfaction with our breakfast service. The Courtyard brand has been redesigned to offer an a la carte breakfast in a bistro-style concept in order to provide a wider range of options and healthier selections. Your feedback regarding breakfast service is important to us in our attempts to continue to grow as a hotel and provide exceptional guest experiences. We value you as our guest and do hope you reconsider staying with us again in the future. Thank you again for your feedback.

Sincerely,
Anita Shu, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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211 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Marietta, Georgia, USA
Level 6 Contributor
100 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 February 2014 via mobile

Typical Courtyard by Marriott, which is why I keep staying. This one looks like it was recently renovated. My room (non-suite) was very clean and spacious. A previous reviewer said that the pillows were awful, and they're absolutely right. Not sure why. Other than that, the place was great and the staff was superb.

Stayed February 2014, travelled on business
Helpful?
Thank Jeremy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Toronto Markham, responded to this review, 10 February 2014
Jeremy F,
Thank you for writing a review from your Courtyard Markham experience. It’s great to know we consistently deliver clean accommodations and outstanding service during your visits. We appreciate your feedback regarding the pillows and apologize for any discomfort you experienced during your stay. We’re glad you enjoyed your stay otherwise, and we hope to welcome you back again soon. Thank you again for writing.

Sincerely,
Anita Shu, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
Level 5 Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 February 2014

Fast service and super rooms with a good view. Accessible to commercial area and staff are very helpful and cheerful. Breakfast options are minimal and are charged. May be good to start a complimentary breakfast like your other hotels.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DeepakTatavarti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Toronto Markham, responded to this review, 5 February 2014
DeepakTatavarti,
Thank you for writing a review from your visit to Courtyard Markham. We appreciate your feedback, and we're glad our service and accommodations met your satisfaction. We hope you'll visit us again in the future. Thanks again.

Sincerely,
Anita Shu, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level 3 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 January 2014

Newly renovated hotel, nice clean suites. The pillows are awful so if you are picky about that I'd suggest bringing an extra pillow if possible. The Jacuzzi tub was nice as well but it could have used a more thorough cleaning.
The food downstairs was pretty good and the lobby is very nice as well as the front desk staff very friendly.
Overall for the price, I'd definitely recommend!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bojana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Toronto Markham, responded to this review, 27 January 2014
Bojana R,
Thank you for your review and recommendations of Courtyard Markham. We're glad you enjoyed your stay. along with our clean accommodations and friendly staff. We appreciate your feedback on the areas we fell short of meeting your expectations. Please know we will take your comments into consideration for improving the issues you encountered with comfort and cleanliness. We're happy to have had you as our guest and hope to see you again soon. Thanks again!

Sincerely,
Anita Shu, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level 6 Contributor
287 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 11 January 2014

Surrounded by commercial biz area. Seconds away from Hwy 7 and freeway entrance. Approx 20+ minutes (traffic permitting) away from downtown Toronto. Asian restaurants/shopping very abundant nearby. This hotel is also situated next to Residence Inn by Marriott. Staff is very efficient; they plow parking lot pronto on snow days. Hotel is modern; lobby area swanky. Staff is courteous and professional. 3 computers available in lobby area. The kids enjoyed the pool/hot tub... it was nice/big next to exercise room. 2 slow elevators. Our room was good size & clean equipped with refrigerator, big flatscreen tv, crisp white linens and towels. Breakfast isn't free but wifi and parking are. Coffee offered free in lobby during morning hours only. "The Market" sundry shop is not fully stocked. If rates are kept reasonable, we will definitely stay again when in the area.
P.S. It would be nice if they served cookies and hot cider on wintry nights!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank minniemae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Toronto Markham, responded to this review, 19 January 2014
minniemae,
Thank you for taking a moment to write a review from your visit to Courtyard Markham. It's wonderful to hear that our accessible location, clean accommodations, and value added amenities made for an enjoyable stay. We're glad the kids had a good time in the pool and hot tub. Your feedback is important to us on opportunities for enhancing our guest experience. We hope to welcome you back again soon for more family fun. Thank you again.

Sincerely,
Anita Shu, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 6 Contributor
200 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 10 January 2014 via mobile

I will be on business in the Toronto area and decided to stay at the courtyard in markham. The hotel is in a good area plenty of restaurants and close to highway. The hotel is ok, but needs some work. The ac/heat is loud and a pain. I will stay one more week and they will try to find another hotel in the area.

Stayed January 2014, travelled on business
Helpful?
Thank jsar34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Toronto Markham, responded to this review, 19 January 2014
jsar34,
We appreciate you writing a review and sharing feedback as our highest priority is guest satisfaction. We're glad you found our location well suited for your business travels. We sincerely apologize for the areas we fell short of meeting your satisfaction. We hope you'll consider staying with us again the next time you travel to Markham. Thank you again for writing.

Sincerely,
Anita Shu, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Ontario, Canada
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 December 2013

Stayed for one night with my wife. For the price, room was spacious. One king sized bed with sofa bed. Pillows were not very comfy. Free parking, free wifi and delicious ala carte breakfast (included in the price through Expedia). Modern looking lobby. Reception and staff were very pleasant. Across the hotel was a variety of restaurants to choose from. Will stay again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cesar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Toronto Markham, responded to this review, 1 January 2014
Cesar G,
We appreciate your review from your stay with us at Courtyard Markham. We're glad you found our spacious accommodations, friendly service, and value added amenities well suited for your travels. We look forward to having you as our guest again in the future. Thank you again for writing.

Sincerely,
Anita Shu, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Toronto Markham

Property: Courtyard Toronto Markham
Address: 65 Minthorn Blvd, Markham, Ontario L3T 7Y9, Canada
Region: Canada > Ontario > Markham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 15 Hotels in Markham
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Toronto Markham 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Courtyard By Marriott Toronto Markham Hotel Markham
Courtyard Markham
Markham Courtyard
Courtyard Toronto Markham Ontario, Canada

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