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“Business trip with conference” 4 of 5 bubbles
Review of Courtyard Toronto Markham

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Courtyard Toronto Markham
Ranked #11 of 16 Hotels in Markham
Sellersville, Pennsylvania
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Business trip with conference”
4 of 5 bubbles Reviewed 9 April 2014

The hotel is nice and clean. Very business orientated. Morning very busy with business travelers going in and out. Breakfast is just 1 hot item or 2 cold items, no buffet. Coffee is Starbucks but you have to pay for it. Pool clean not highly used. Gym is small but gets the job done (2 treads, 1 elliptical, and a set of dumbbells.) The room is nice and clean. Wireless works everywhere I went. My overall opinion is that this hotel is trying and that is the most we can ask for these days. We did hold a conference here and it is going well.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JoeyMit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Toronto Markham, responded to this review, 15 April 2014
JoeyMit,
Thank you for sharing feedback from your recent stay at Courtyard Markham. I'm glad our clean hotel and amenities met your business travel needs. We hope you'll have an opportunity to visit us again in the future. Thank you once again for writing.

Kind regards,
Anita Shu, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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201 reviews from our community

Traveller rating
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    37
    9
    9
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58
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Minnesota
Level Contributor
115 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 20 March 2014

I have stayed at other places in the past. This one tops them. Good room. Good food. Nice space to relax down around lobby. Great business stay. Good food at the bistro that was not heavy. Nice area as well.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bradsheri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Toronto Markham, responded to this review, 22 March 2014
bradsheri,
Thank you for sharing such positive reflections from your stay with us at Courtyard Markham. We're pleased to hear that our accommodations and food service exceeded your past experiences at other hotels. We hope you'll have an opportunity to visit us again in the future. Thank you once again for writing.

Sincerely,
Anita Shu, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guelph, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 9 March 2014

Our hockey team stayed 2 nights March 7th 2014. Staff were super friendly, welcoming, inquiring if there was anything they could do to help make our stay a better experience. They inquired about our early morning game start time and provided us with an earlier breakfast option. Their meeting room was excellent to allow us all to enjoy a pizza supper. Amenities and hotel rooms were great. We were asked not to gather in the hallway (understandably) - and found that some of the hotel rooms were quite large enough to 'house' a large group of parents for the evening social. Right across the main road, on York Blvd, there is a LARGE section of restaurants to please any food craving.

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DianaJohnston2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Toronto Markham, responded to this review, 18 March 2014
DianaJohnston2012,
We appreciate the opportunity to serve the hotel needs for your hockey team, and we thank you for writing a review. It's great to hear our spacious accommodations met your satisfaction and our staff provided friendly, attentive service throughout your stay. We hope to you'll visit us again at Courtyard Markham. Thank you again for your review.

Sincerely,
Anita Shu, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oregon
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 9 March 2014 via mobile

The stay here was quite comfortable. The room layout and size was great (King with a sofa and desk area). It's fairly basic, but was clean and I felt the staff was friendly and helpful.

Pros: Bed was comfortable, room was clean, free Internet, downstairs cafe was helpful for breakfasts in a hurry.

Cons: No in room safe, this baffles me. I've not stayed in a hotel without a room safe in years. Seems pretty standard. Decor is a little old and the bathrooms could use an update. Cafe hrs weren't always compatible with my schedule and because that is the only real option for food besides a grab and go area I had to go out a few times when I'd have rather had something on site.

Stayed March 2014, travelled on business
Helpful?
1 Thank pdxtraveler29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Toronto Markham, responded to this review, 11 March 2014
pdxtraveler29,
Thank you for writing a review. We're glad you enjoyed a comfortable stay and thank you for sharing feedback on opportunities for improving our guest experience. We hope you'll consider staying with us again if you return to the area. Thank you once again for writing.

Sincerely,
Anita Shu, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Princeton, New Jersey
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 13 February 2014 via mobile

The hotel is very pretty. Lobby very modern and inviting. Rooms clean and comfortable but nothing fancy. This is fine for a courtyard and expected. Staff were very courteous and helpful. Only complaint is on the breakfast. You stand in a line to order, like McDonald's. The line moved verrrry slowly. Eggs were rubbery and turkey bacon was like eating a sponge. Coffee was served in paper cups perpetuating the mcdonalds like atmosphere. Breakfast is a huge deal for me on business travel as I need a good healthy meal to start the day. Unfortunately I could not get that here so I will not stay again. If you don't care about breakfast or can eat a breakfast sandwich happily, I'd recommend this place. Free wifi was a nice touch.

Stayed February 2014, travelled on business
Helpful?
Thank Lizzie2210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Toronto Markham, responded to this review, 14 February 2014
Lizzie2210,
We appreciate your review and thank you for choosing to stay with us during your business travels. We're glad our clean accommodations and friendly service met your expectations. It's unfortunate to hear of your dissatisfaction with our breakfast service. The Courtyard brand has been redesigned to offer an a la carte breakfast in a bistro-style concept in order to provide a wider range of options and healthier selections. Your feedback regarding breakfast service is important to us in our attempts to continue to grow as a hotel and provide exceptional guest experiences. We value you as our guest and do hope you reconsider staying with us again in the future. Thank you again for your feedback.

Sincerely,
Anita Shu, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marietta, Georgia, USA
Level Contributor
100 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 4 February 2014 via mobile

Typical Courtyard by Marriott, which is why I keep staying. This one looks like it was recently renovated. My room (non-suite) was very clean and spacious. A previous reviewer said that the pillows were awful, and they're absolutely right. Not sure why. Other than that, the place was great and the staff was superb.

Stayed February 2014, travelled on business
Helpful?
Thank Jeremy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Toronto Markham, responded to this review, 10 February 2014
Jeremy F,
Thank you for writing a review from your Courtyard Markham experience. It’s great to know we consistently deliver clean accommodations and outstanding service during your visits. We appreciate your feedback regarding the pillows and apologize for any discomfort you experienced during your stay. We’re glad you enjoyed your stay otherwise, and we hope to welcome you back again soon. Thank you again for writing.

Sincerely,
Anita Shu, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 4 February 2014

Fast service and super rooms with a good view. Accessible to commercial area and staff are very helpful and cheerful. Breakfast options are minimal and are charged. May be good to start a complimentary breakfast like your other hotels.

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DeepakTatavarti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Toronto Markham, responded to this review, 5 February 2014
DeepakTatavarti,
Thank you for writing a review from your visit to Courtyard Markham. We appreciate your feedback, and we're glad our service and accommodations met your satisfaction. We hope you'll visit us again in the future. Thanks again.

Sincerely,
Anita Shu, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Toronto Markham

Property: Courtyard Toronto Markham
Address: 65 Minthorn Blvd, Markham, Ontario L3T 7Y9, Canada
Region: Canada > Ontario > Markham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 16 Hotels in Markham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Courtyard Toronto Markham 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Courtyard By Marriott Toronto Markham Hotel Markham
Courtyard Markham
Markham Courtyard
Courtyard Toronto Markham Ontario, Canada

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