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“was not impressed”
Review of Comfort Inn

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Comfort Inn
Ranked #8 of 12 Hotels in Cornwall
Kitchener
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“was not impressed”
Reviewed 2 March 2014

This hotel did have a better continental breakfeast then I expected but the room smelled bad and the wall paper was peeling of the walls. Staff was ok but the hotel leaves much to be desired. There was a musty smell in the hallways as well. I will try another hotel if I find my self back in cornwall.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eastmanblues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review, 3 March 2014
Please accept my apologies for the issues you experienced with regards to the overall condition of your room. We will be renovating the the future, and addressing exactly the items you mentioned. Thank you for your comments, and I hope that we will have the opportunity to serve you again with all that we have to offer, and an improved guest experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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212 reviews from our community

Traveller rating
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    26
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Fort McMurray, Canada
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 February 2014

We were booked for three nights but only stayed for one.
We had to enter the building from the rear which was kind of confusing as there were workers there working at the entrance.
I guess the water heater was being replaced at the time and shortly after we checked in there was no water and nobody told us that they might be turning it off.
Very dated and in need of some upgrading. The room was clean and tidy.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review, 3 March 2014
We appreciate that you took the time to let us know about the concerns you had when staying with us recently. I'm sorry that the water tank maintenance ended up inconveniencing you. We do have other functioning tanks, and were not informed ourselves that the water would be interrupted at any time for our guests. We are looking forward to the upgrades that we have in place for the future and hope that we will again have the opportunity to share them with you.
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Trenton, Canada
Level 3 Contributor
23 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 February 2014

for the price it is a good deal. close to the local arena, which is great for those need that like us. Breakfast was good, lots of variety. Rooms were ok, a little dated but clean and comfortable. Staff is very friendly. Pool was warm and clean

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darrell F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review, 3 March 2014
Thank you for your review. We appreciate that you enjoyed the amenities that we have to offer, and I will pass on your positive comments to our staff. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bloomfield, Canada
Level 6 Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 15 February 2014

Great deal with lots of extras,,,
Ok Yes it is Comfort Inn,,but way better extras than any Hilton hotel
Free WiFi,,Free Breakfast,,Nothing fancy But it's fresh hot did I say "free"
And the ladies there keep it looking great..Make your own waffle ,,amazing!!
King size bed, Fridge, Microwave....ect
AND a Salt water pool !!!!
All the ladies who were working there was so Nice,, pleasant, smiling,,,
and helpful

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tedso64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review, 3 March 2014
Thank you for taking the time to describe the features and services that made your stay with us so enjoyable. We appreciate your time and feedback , and I will forward your positive compliments to the staff. It means alot to us to know that our guests are pleased with all that we have to offer, and we look forward to seeing you again soon!
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Cobden
Level 4 Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 December 2013

The cost of this hotel was $75.00 per night and we stayed 2 nights. It was better than we expected. The free hot was breakfast good and the staff were friendly. The pool was clean and the kids enjoyed themselves. We had to get the staff to fix our bed as it had seen better days. The hotel could use an update. A real good cleaning (dusting) would help. We were in Cornwall for a hockey tournament and they put us all together which worked well for us. If you are looking for a cheap place to stay, this is it, just don't expect to much

  • Stayed November 2013, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Philip H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review, 3 March 2014
Thank you for your feedback. I am sorry that there were problems with the bed in your room, and I hope that we were able to resolve the issue at the time. I will pass on your positive comments to the staff and hope that we will see you again on your travels, so that we may have the chance to improve your overall experience with upcoming renovations, and aspire to the standards that you have come to expect from The Comfort Inn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fredericton NB
Level 4 Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 December 2013

The motel isn't that close to the highway so we probably would never bother using it again. It's obviously an older building and hasn't been renovated lately. It's noticeable as soon as you go in.

The room was okay. The bed was comfortable enough. There was a mini fridge in the room so if we wanted to keep something cold, there was that.

My biggest complaint was the free wifi. It was so bad that, after 5-10 minutes of trying to use it, I gave up and turned off the computer. Since we were only staying the one night, I could just wait for better service. It was sketchy at best, kept coming on and off and even when it was connected, it was so slow that it wasn't worth trying.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank RetiredCouple68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 6 Contributor
207 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 26 November 2013

Well this is such an average property there really isn't much to say. This one hasn't been updated/upgraded so the desk, pictures/bathroom and fixtures are all still old. If you have no expectations you will be fine. A little far off the highway.

Room Tip: if you get a drive up room get one at the back, the rooms at the front are very close to the road.
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margesmister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 1625 Vincent Massey Dr | RR 2, Cornwall, Ontario K6H 5R6, Canada
Phone Number:
Region: Canada > Ontario > Cornwall
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 12 Hotels in Cornwall
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Comfort Inn Hotel Cornwall
Comfort Inn Cornwall, Ontario
Cornwall Comfort Inn

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