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“Great hotel and service”

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Best Western Parkway Inn & Conference Centre
Ranked #1 of 12 Hotels in Cornwall
Certificate of Excellence
GreenLeadersBronze level
Reviewed 22 December 2013 via mobile

Came here for a Christmas party, and loved the stay with our family of four. The banquet rooms were fine, the food great, the accommodation wonderful with a nicely decorated clean room, comfortable beds and quiet area. The included breakfast had great selection from fresh fruit to warm Canadian dishes, hot and cold cereal and pasties. Overall a nice ambiance and quick and friendly service from registration, throughout the stay and until checkout

Stayed: December 2013, travelled with friends
Thank KBT-Ott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerCornwall, Manager at Best Western Parkway Inn & Conference Centre, responded to this reviewResponded 10 January 2014

Dear Guest,

Thank you for taking the time to share your experience and the great pictures!

We hope to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (736)
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549 - 555 of 736 reviews

Reviewed 16 December 2013

every time I'm in the area this is my choice of hotel very clean comfortable and friendly staff. Excellent restaurant food and staff. have. Have had both suites and double bed rooms all are comfortable and a good size. Wouldn't have minded a TV guide for the channels kind of a pain flipping to find something to watch.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Cheryl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerCornwall, Manager at Best Western Parkway Inn & Conference Centre, responded to this reviewResponded 10 January 2014

Dear Guest,

Thank you for taking the time to share your experience.

We appreciate your patronage and hope you will stay with us at the Best Western Plus Parkway Inn & Conference Centre the next time you are in Cornwall.

We look forward to your return.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2013

I stayed at this hotel for business purposes. I find this hotel very nicely decorated and being close to Christmas, there were lit Christmas trees throughout the hotel. It was very nice. I find the staff are extremely helpful at this hotel and work hard to establish good relations with their customers. I have a lower back problem, and I was very pleased that mattress was very comfortable and I was able to have a good night's sleep.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Best Western
1  Thank SarjoOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerCornwall, Manager at Best Western Parkway Inn & Conference Centre, responded to this reviewResponded 10 January 2014

Dear Guest,

We are glad you enjoyed your stay. Thank you for the kind words I know the staff appreciate the recognition, a group of employees are responsible for the Christmas décor in the hotel and they do a wonderful job!

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Reviewed 15 November 2013

Business travel exposes you to many kinds of hotels. This hotel exceeds all expectations for what I expected given the small, rural environment. Better then expected is always good. No its not the Ritz (this is Cornwall not TO) but you should be satisfied which does not always happen does it..

  • Stayed: November 2013, travelled on business
    • Value
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Review collected in partnership with Best Western
Thank Scott F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2013

After several frustrating experiences with either the value of the hotel or $$$ & misleading information on booking , i basically gave up & swore to never use the hotel brand again. But recently booked at the Best Western in Cornwall, Ont & it restored my faith in the brand. The front desk asked my needs, suggested they could accommodate with an upgrade. It was very good value, service, nice older, well maintained lounge/dining, room & excellent free breakfast & free wifi. They assured me the price included the CAA discount. However, I did not mention it to them and thus believe the CAA brochures are not in fact accurate.

I have followed the CAA guidelines previously when checking in & have never received the 10% discount for members. with the hotels saying the $ was the lowest they quoted & they wouldn't give the CAA discount on top of that. I will never stay at a BW again if they do not honor the caa discount.

Room Tip: tell the desk exactly what you want, ie parking close to room, ground floor, and expect to get what...
  • Stayed: October 2013, travelled with family
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Thank brokenjumper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerCornwall, Manager at Best Western Parkway Inn & Conference Centre, responded to this reviewResponded 10 January 2014

Dear Guest,

Thank you for taking the time to share your experience. We are glad you enjoyed your stay!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2013

Great place to stay. My husband and I were on our way to explore Eastern Canada, and stopped here our first night. Lovely clean room, friendly helpful staff. We also stayed here on our return, on Oct 18/13. Good breakfast. Would stay here again.

Stayed: October 2013, travelled as a couple
1  Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2013

We reserved the King suit and it was INCREDIBLE! What I really like about this place is the rooms have a little vestibule when you first enter the room which means two doors between your bed and the rest of the hotel which makes it incredibly quiet - I didn't hear a thing. The breakfast is excellent and we were allowed a late check out - a rare treat these days. Would stay here again in an instant.

Room Tip: Take the King, it's worth it.
  • Stayed: October 2013, travelled as a couple
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Thank Jibby K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerCornwall, Manager at Best Western Parkway Inn & Conference Centre, responded to this reviewResponded 4 November 2013

Dear Guest,

Thank you for taking the time to share your experience.

Our Mission is to provide Superior Customer Care in a clean, well-maintained, comfortable and unique environment.

Again, thanks for taking the time and have a great day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Parkway Inn & Conference Centre

Address: 1515 Vincent Massey Dr, Cornwall, Ontario K6H 5R6, Canada
Phone Number:
Region: Canada > Ontario > Cornwall
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Cornwall
Price Range: £94 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Parkway Inn & Conference Centre 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Best Western Cornwall
Best Western Parkway Hotel
Cornwall Best Western
Best Western Parkway Inn & Conference Centre Cornwall, Ontario

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