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“quiet and comfortable”

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Best Western Plus Sunrise Inn
Ranked #4 of 26 Hotels in Osoyoos
Certificate of Excellence
Reviewed 30 July 2014

We were on a road trip and thought we might stay in Osoyoos for a couple of days rest and decided to stay at a Hotel chain that we had used before as we didn't know the area. This hotel offered everything we required - comfortable beds, quiet, clean, air conditioned and a pool. We were satisfied with what this hotel offered.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Bonnie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSunriseInn, Front desk associate at Best Western Plus Sunrise Inn, responded to this reviewResponded 31 July 2014

Dear Guest,
Thank you for writing a review on trip advisor. We enjoy hearing how a guest thought their stay was and we take pride in delivering the best service we can give. If There is anything else we can do please do not hesitate to call or email us.

Sincerely,
The team at best western

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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424 - 430 of 656 reviews

Reviewed 26 July 2014

My family stayed at the Best Western for a week. I was very impressed by the family units size and that the rooms made it like we were in a home instead of a hotel. The staff were very friendly and helpful. I will definitely be coming back. Had such a great time and most importantly a great SLEEP!!!!

Room Tip: Family room because its like a small apartment so its more homey feeling
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  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank Jakerman39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSunriseInn, Front desk associate at Best Western Plus Sunrise Inn, responded to this reviewResponded 31 July 2014

Dear guest,
We would like to thank you for writing a review on trip advisor. We value our guests opinons and like to hear how they enjoyed their stay.
If there is anything else we can do for you please do not hesitate to call us.

Sincerely,
The team at best western

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2014

We were 2 families.. 2 moms with 3 kids and we got the family suite. The 2 queen beds were in a private room and the rest was much like an apartment. There was a FULL kitchen and living room, patio on main floor was nice. We didn't get to use the pool as we were there for Canada day but the room really surprised me for the great price and last minute booking! It was pet friendly too!

Room Tip: Get a family suite.
See more room tips
  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank sojie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSunriseInn, Front desk associate at Best Western Plus Sunrise Inn, responded to this reviewResponded 26 July 2014

Dear guest,
Thank you for writing a review on trip advisor. We love to hear how guest experienced our hotel and how their stay was with us. We appreciate any feed back we can get from guests. Again thank you for choosing the best western. If there is anything you would like to add or ask please don't hesitate to call or email us.
Sincerely,
The team at best western

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2014

We had a comfortable night, nice beds and the air conditioning was not noisy and worked very well for a place where the day time temperature reached 41C. The restaurant was ok and the service was very good with the food quite good also.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Jill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSunriseInn, Front desk associate at Best Western Plus Sunrise Inn, responded to this reviewResponded 26 July 2014

Dear guest,
We would like to thank you for writing a review on trip advisor. We value our guest opinions and love to hear how everyones stay was with us. We would like to thank you for choosing the best western brand and are glad to hear we met your expectations. If you have any questions or anything you would like to add please do not hesitate to give us a call or e-mail.

Sincerely,
The team at best western

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

after staying in a poor quality hotel in Medicine Hat on our trip East and then finding the best western hotels and the quality of the places we were determined to stay in another best western on our return to Osoyoos....
HOWEVER, the price during the week and the weekend were quite different, this was our first hotel on a weekend, so we were surprised at the difference in price.
We were also surprised to find that THIS best western is the poor country cousin of the other best westerns we had stayed in.
found that the decor wasn't the same quality as at the newer hotels, and that this place was 15 years old.
BIGGEST complaint was the tv...whatever system they were on ....was the pits...one step above an antenna on the ROOF...not that I was there for the tv but I would have liked to been able to watch something I was interested in....
also found that this was the first place we had encountered SO many people eating breakfast at the same time as us....the room was totally filled, to the point that we were jostling around others to try and get what we wanted to eat. We ended up taking our food to our room, which was fine.
This was the most expensive place that we STAYED...way TOO pricey for what we were getting...can't believe the change in price compared to the other best westerns that were under 6 months old.
I think IF I have to pay this kind of price I will try the HOLIDAY INN...4th floor...that a friend tends to stay at...I think it is a little more pricey, but at least the ammenities are NEWER....
There was no microwave in our room, although the other best westerns that were comparable DID have one along with a mini fridge.
just NOT the care spent on the room...as in the other hotels. plastic, chipped kleenex holder. a toilet paper holder that was rusty...a light on the wall that didn't go with decor and was out of place where they had located it and hung funny....
HEY, I know it sounds petty, but we were paying ALOT of money for this room...it is suppose to luxurious!!! and these are the things that add to that...

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank sjl7474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSunriseInn, Front desk associate at Best Western Plus Sunrise Inn, responded to this reviewResponded 24 July 2014

Dear guest,
We would like to thank you for writing a review on trip advisor regarding you stay.
we appreciate your business and value your feedback. Thank you so much for choosing best western as your stop.
Sincerely,
The team at best western

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

Very clean, big rooms, walk to downtown or lake, has a gym and full pool, and a restaurant. They upgraded us to a beautiful suite, perfect for families. Friendly staff. Clean, clean, clean! This is worth the price!

Room Tip: Ask for mountain view.
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  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank M P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSunriseInn, front desk associate at Best Western Plus Sunrise Inn, responded to this reviewResponded 24 July 2014

Dear guest,
we would like to thank you for staying at our hotel and responding on trip advisor regarding your stay. your business is very important to us and we value your feedback.

Sincerely,
The team at best western

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2014

Stayed here on the long trip home on our road trip, and it is easy to find on the main highway through town with a nice view. It is on the eastern edge of town, so further from the main cluster of wineries.

The room was great: comfortable beds and pillows, extra pillows if needed, and some of the best air conditioning I experienced in the valley (we came during a heat wave). The pool was adequate, nothing fancy and some cooler temperature, which was perfect.

The main complaint was that we had a very difficult time getting wifi to work in our room, which was a great inconvenience. I had to sit in the lobby to get still spotty reception. The staff at the front counter said they were going to upgrade, and it couldn't happen fast enough.

Stayed: July 2014, travelled with family
Thank Winesoakedjourney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSunriseInn, Front desk associate at Best Western Plus Sunrise Inn, responded to this reviewResponded 20 July 2014

Dear guest

Thank you for responding on trip advisor regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 250.495.4000.

Thank you again for taking the time to respond. We appreciate your loyalty to our brand.


Sincerely,
The team at best western

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Sunrise Inn

Address: 5506 Main St, Osoyoos, British Columbia V0H 1V0, Canada
Phone Number:
Region: Canada > British Columbia > Okanagan Valley > Osoyoos
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Best Value Hotel in Osoyoos
#4 Business Hotel in Osoyoos
#5 Romantic Hotel in Osoyoos
#9 Family Hotel in Osoyoos
Price Range: £65 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Sunrise Inn 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Best Western Sunrise Hotel Osoyoos
Best Western Osoyoos
Osoyoos Best Western

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