A group of 9 women booked a tour 4 months in advance with this operator. We arranged numbers and pick up times and made dinner reservations based on this. 5 days before the tour we learn that they have double booked, putting another group in the van with us, who want to go to different winerys than we did and informed us that our time has changed with a 2 hour later pick up time. We obviously stated that this was unacceptable, that we booked well in advance and did not want to be lumped in with 5 people we didn't know. The owner did not see the issue, was very rude and totally unprofessional. Won't be referring anyone we know - that is for sure!
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