I live in Osoyoos, and as a local, I have frequented this spa many times over the last several years for shellac manis. Today, I received the same mani as the last time I had visited, which was maybe 6 montths ago. The service today was fine, but the bill at the end was a whopping $73.50 - easily $23 more than my last visit, 6 months prior. When I questioned this amount, the manager said that they were now charging "summer rates," and were not giving locals discounts during the summer. I philosophically object to "summer rates" - why should it matter whether I am a tourist or a local during the months of June, July, or August?? What a money grab. In any case, when I said I would not be back because of the price, the manager gave me a "local" discount, which reduced my bill to $58 and change. She then tried to justify the cost by saying I had gel plus French done; I twice explained to her that I could get the very same service anywhere else in Osoyoos or Oliver for $20 less. In any case, I do acknowledge that it was my fault for not asking for the price when I phoned for the appointment; however, I have been an on-and-off customer of this establishment for several years now, and did not really anticipate such an increased rate coming at me. I of course paid the bill, but for all of you thinking of using the services of this spa: DON'T DO IT. It's a financial rip off. They see tourists coming, and they charge you more because it's a "resort" (I grew up in Vancouver; seriously, folks, this is not a "resort"). They are charging you more because they think you will be okay with paying more. If overpaying is your thing, go for it; otherwise, there are many other places in Osoyoos and Oliver that will do just as good a job on your nails for much less.
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