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“Recommended, from what we experienced during a short one night stay”

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Spirit Ridge at NK'MIP Resort
Ranked #3 of 26 Hotels in Osoyoos
Certificate of Excellence
GreenLeadersBronze level
Calgary, Alberta
Level Contributor
122 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Recommended, from what we experienced during a short one night stay”
5 of 5 bubbles Reviewed 6 August 2014

Very nice resort, well maintained, good service, friendly staff, and good location just outside of town.Two pool areas, which was nice as the larger one seemed the be the 'noisy' pool with a lot of kids, while the smaller one was all adults. We arrived at the pool at 4 pm and got chairs because people were starting to leave, but it looks like chairs could be at a premium earlier in the day.
We had a premium one bedroom suite, which was very nice and had a small balcony (thought when the air conditioner for the unit next door is on it's not exactly peaceful). The common space in this unit is fine for 2 people, and worked okay for the 3 of us, but would be a bit cramped for four people.
The lower level rooms right around the larger pool could be noisy due to lots of kids playing - I would request a room away from that area if that's a concern for you. The rooms and villas overlooking the vineyard look like they would have a wonderful view of the lake and town.

Stayed July 2014, travelled with family
Review collected in partnership with this hotel

Helpful?
Thank vagabond_dreams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arthur W, General Manager at Spirit Ridge at NK'MIP Resort, responded to this review, 10 August 2014
Dear vagabond_dreams,

Thank you for taking the time in providing us a detailed insight in your recent stay with us here at Spirit Ridge Vineyard Resort & Spa. It was great to read that you loved our secluded location, our suites and our service levels throughout the resort. We look forward to welcoming you back on your next visit to the Okanagan Valley. See you soon!


Arthur Wong
Western Regional GM Lead
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,291 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (89)
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English first
Calgary, Alberta, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 6 August 2014 via mobile

Stayed at Spirit Ridge over August long weekend plus a few days after.

Plus: incredible views, adjacent golf course is a fun little track and in great shape, excellent food at Talon restaurant
Good proximity to lots of activities such as lake, cycling, wineries, etc
negatives: service poor, didn't clean our room once for the first four days without prompting- almost comical. Got tiring calling down for toilet paper or towel changes. Pool a little undersized.

Beach shuttle doesn't run as often as required and doesn't start until 10, which is a hassle if you have rented a boat at 8 am.
I have stayed in lots of higher end properties around the world so perhaps spoiled but the service was pretty disappointing. Front desk staff apologetic and well meaning.

Suites a little in the small and feel like they need a little upgrade, such as better shower heads, etc.

Wifi is very slow.

Fitness centre could be improved and perhaps given more space.

Stayed August 2014
Helpful?
1 Thank Dave V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arthur W, General Manager at Spirit Ridge at NK'MIP Resort, responded to this review, 10 August 2014
Dear Dave V,

I truly appreciate you taking the time in providing us feedback with regards to your stay at Spirit Ridge Vineyard Resort & Spa during the August long weekend. It was great to read that you loved our secluded location atop the town of Osoyoos, our on site golf course and the excellent food we deliver in Talon's restaurant. My apologies for the negatives you listed and I truly appreciate your constructive feedback. Our standard daily housekeeping services only encompasses a quick clean and tidy and then a full clean every forth day, however we do have full cleans available upon request, this information is noted on our letter located at the desk in each of our suites. As you mentioned, our shuttle service is scheduled to start daily at 10:00am as we find that the majority of our guests start their day at the beach after this time. We fully understand that we have guests who are early risers and therefore are able to transport guests as needed before this time upon request. Our wifi is currently being upgraded given the feedback we've received during the August long weekend. My team and I definitely hope to see you back at Spirit Ridge Vineyard Resort & Spa on your next visit to Osoyoos.



Arthur Wong
Western Regional GM Lead
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 6 August 2014

The accommodation is amazing, comfortable beds. It also includes private laundry and BBQ. Unfortunately the wifi barley works. We also checked out the roof, what an amazing view of Osoyoos.

I love the fact that the resort has two pools. One is more where the family and children hang out which includes a slide.(includes hot tub and steam). Another pool is located under the restaurant which is mostly adults.
We did not get very lucky with the shuttle during both days. It was either full or we got there late.

The Winery was cool too. First two sampling are free and only $3 for another 4. It was too dry for our liking though.

Location is pretty good if you have a car.

Overall, good accommodation, amazing view, no wifi, safe parking, not the greatest service. Fun place to be for children.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank EMV27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arthur W, General Manager at Spirit Ridge at NK'MIP Resort, responded to this review, 10 August 2014
Dear EMV27,

Thank you for taking the time in providing us a detailed review of your recent stay with us at Spirit Ridge Vineyard Resort & Spa. It was great to read that you loved our onsite amenities especially our private barbeques and laundry facilities in our rooms, our two pools with their distinct concepts, our onsite winery and of course the spectacular views we command being atop of the town of Osoyoos & with the lake in the foreground. I'm glad that our wifi network didn't cloud your overall experience here at Spirit Ridge Vineyard Resort & Spa but wanted to share with you that you will notice a vast improvement as of the middle of next week as we install an upgrade to our network. I hope to see you soon to experience an enhanced stay the next time you're in Osoyoos, see you then!



Arthur Wong
Western Regional GM Lead
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poco
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 August 2014

nice clean fancy rooms.
weak wi fi and tv channels and no hi def was a letdown.
great pool enviroment and nice complimentary shuttles to beach and back.
for the price i pay in primetime i expect strong wifi and better technology

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Paolo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arthur W, General Manager at Spirit Ridge at NK'MIP Resort, responded to this review, 10 August 2014
Dear Paolo C,

Thank you for a great review from your previous stay at Spirit Ridge Vineyard Resort & Spa. I'm glad that your overall stay was not overshadowed by our existing wifi network. We absolutely agree that it was awful and am pleased to announce that after testing and reviewing several options we are currently implementing an enhancement to our wifi this week. I'm sure that on your next visit you will notice a vast improvement. We look forward to seeing you back soon!



Arthur Wong
Western Regional GM Lead
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coquitlam
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 5 August 2014

What can I say: a very disappointment experience. Resort need to step up to their name. For the money they charge they better up their business otherwise all it will go down. Lack of trained staff from reception to cleaning staff. Lack of activities beside pools where they are overcrowded with peoples and kids. Bad wi-fi access. No entertainment for young adults to keep them interested. Pool below the restaurant look like a geriatric facility. Don't make noise to loud because of disturbing the reading moments... And make sure you bring your wire brush from home in order to clean your bbq from the balcony...
Too bad for this beautiful place to get that bad... Seven years ago it was a lot better from what I remember. Not nothing is the same. Thank God for that beautiful lake otherwise it was nothing. Next time there we will looking elsewhere to stay.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Cristina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arthur W, General Manager at Spirit Ridge at NK'MIP Resort, responded to this review, 10 August 2014
Dear Cristina B,

Thank you for taking the time to share your experience with us pertaining to your recent stay with us at Spirit Ridge Vineyard Resort & Spa. My sincerest apologies for the negative experiences you described and rest assured we are currently implementing measures to correct many of these deficiencies as we aim to provide an exceptional resort experience for all of our guests. One of our resorts biggest features are our two outdoor pools which allows us to keep one of them for adults only so that those who would want a peaceful and quiet experience by the pool can do so. We currently have live entertainment on Friday and Saturday nights on our private beach which sits atop Okanagan Lake. This weekend we are in the process of upgrading our wifi network throughout our resort so I'm sure you'll notice a difference on future visits. Again, my sincerest apologies for the negative experience you had and hope you see that we do have measures in place to address these deficiencies. I do hope to see you again at Spirit Ridge Vineyard Resort & Spa on your next trip to Osoyoos.


Arthur Wong
Western Regional GM Lead
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 5 August 2014 via mobile

This is my second time at spirit ridge. We packed a cooler full of grocery including steak, burgers and chicken for the BBQ in each room. We rented boats and bikes(bikes are free) and did the morning rooftop yoga which was excellent.

We were at the cantina on the beach one afternoon and had amazing sangria there.

The hotel itself was amazing as my previous trip but we asked our cleaners to return in 10 minutes for our daily cleaning and they didn't return. Called done for tokes and they did not arrive either

Our 3 year old and 6 year old loved the slide and pool area. It is a great place where kids can join their kids for fun or watch them play. The water was chilly in there during the afternoons though.

The winery on the property is fantastic and a must see. This is an expensive accommodation but well worth it

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank parmesan_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arthur W, General Manager at Spirit Ridge at NK'MIP Resort, responded to this review, 10 August 2014
Dear parmesan_10,

It was great to read that you continue to love Spirit Ridge Vineyard Resort & Spa and the vast amount of activities we have spread around the resort. Thank you for taking the time to share your great experience from your recent stay with my team and I. We are truly grateful that the two service flaws you mentioned didn't overshadow such a fantastic stay and apologize for them happening. We look forward to welcoming you back in the near future hopefully sooner rather than later, see you soon!



Arthur Wong
Western Regional GM Lead
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton
1 review
5 of 5 bubbles Reviewed 4 August 2014

We stayed in a 2 bedroom villa during a very busy week at the resort and the view and peaceful setting are fabulous overlooking a vineyard and the lake. We will definitely return to this resort when we visit Osoyoos. We loved the walk down to the lake and using the complimentary bikes (fantastic amenity for families). The winery on site is fantastic. Housekeeping is a bit erratic. Never sure what time of day they will come and they seem to not ever sweep or vacuum. We were there for eight nights so I started to phone each day and request a time for them to come and that seemed to work. My biggest complaint is the lounge chair and umbrella saving at the pool. We were visiting the resort the last week of July so it was very busy and it was 40 degrees so while sitting at the pool, an umbrella is necessary. Many guests seems to park it at the pool for the day nd there were no umbrellas for us when we would arrive mid day at the pool. There were loungers available. My suggestion is that the resort should have extra umbrellas to bring out when the resort is that busy. Overall, we love it here. Every staff member we met was exceptionally friendly. Beds were super comfortable and the air conditioning works great and the drapes blackout the light so every sleep was awesome.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank CrazyMegan2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arthur W, General Manager at Spirit Ridge at NK'MIP Resort, responded to this review, 10 August 2014
Deaar CrazyMegan2014,

It was fantastic to read that you loved the resort and that you will definitely be back to Spirit Ridge Vineyard Resort & Spa. It was great reading that you were able to use most of the features around our resort and I thank you for your suggestion to have additional patio umbrellas by the pool. I'm not sure if my team also mentioned during your stay that we also have cabanas by the pool which can be reserved ahead of time which can provide additional shade during our sweltering summers in Osoyoos. We look forward to welcoming you back for another family getaway soon!



Arthur Wong
Western Regional GM Lead
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Spirit Ridge at NK'MIP Resort

Property: Spirit Ridge at NK'MIP Resort
Address: 1200 Rancher Creek Rd, Osoyoos, British Columbia V0H 1V6, Canada
Phone Number:
Region: Canada > British Columbia > Okanagan Valley > Osoyoos
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Green Hotel in Osoyoos
#1 Business Hotel in Osoyoos
#3 Romantic Hotel in Osoyoos
#3 On the Beach Hotel in Osoyoos
#6 Family Hotel in Osoyoos
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Spirit Ridge at NK'MIP Resort 4*
Number of rooms: 226
Official Description (provided by the hotel):
The 4.5-star Spirit Ridge at Nk'Mip Resort celebrates its natural desert cultural landscape.Our accommodation is a 226-condominium 1, 2 & 3-bedroom style hotel nestled between Anarchist Mountain and Lake Osoyoos. Situated on Osoyoos Indian Band land, we celebrate our resort partner's amenities and destination attractions. The Nk'Mip Desert Cultural Centre is a hub of information on the Okanagan people where you can immerse yourself in Aboriginal Events and cultural ceremonies. The Nk'Mip Cellars are an award-winning vineyard and winery, right on the Resort. They provide in depth tours and daily wine tastings. Just down the hill is the Nk'Mip RV Park and Campground, a year-round heated playground for an active Snowbird Community. In the summer, there is a Cantina on the Lake where you can take a water taxi across to town - or invite friends to you. The challenging 9-hole Sonora Dunes golf course has a clubhouse (opening year-round shortly) and Pro Shop. The view from the tee boxes envelop the backdrop of the rugged mountain, the Lake below and a beautiful scene of the Spirit Ridge adobe-style buildings dotted with wrought iron icons, native to the area. We have a full service spa on site Solterra Desert Spa who are open year-round, waiting to pamper locals and visitors alike. Our resort weddings are becoming legendary. Photo opportunities exist from every viewpoint with the spectacular vineyard stretching out like arms to the sun, up the hill. Meander between wild desert sage, catch a glimpse of a wild herd of horses, laze in one of our outdoor pools or hot tub and wonder, "why didn't I get here sooner". Experience Nk'Mip hospitality at it's best! ... more   less 
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Also Known As:
Spirit Ridge Vineyard Resort And Spa
Spirit Ridge Vineyard Hotel Osoyoos
Spirit Ridge Vineyard Osoyoos
Spirit Ridge Osoyoos

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