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“Excellent customer service”

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Desert Surfside Waterfront Accomodations
Reviewed 6 March 2014

I am pleased to share my positive experience at the Desert Surfside. Our room was clean and the grounds were well kept, but the thing that impressed us most was the excellent customer service. I had an especially welcoming experience with Isy at the front desk ,who provided us with information about the area, and things we must do while on our short stay. This was a vey enjoyable stay.

  • Stayed: February 2014, travelled as a couple
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Thank mbry49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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57 - 63 of 123 reviews

Reviewed 20 January 2014

We only stayed one night but wouldn't have a problem staying longer. We had a kitchenette which would have been handy. The staff were very helpful and friendly . It seemed a bit odd to me that the only way to access the unit was through the sliding patio door.

Room Tip: Ask for a beachside room.
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  • Stayed: November 2013, travelled as a couple
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1  Thank Lynn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2013

We stayed at this hotel for a week period in July for a family vacation. We have two young girls (4 1/2 and 2 years old) and I must say that this was the perfect hotel and location for us. We were staying in a one bedroom suite which included a full kitchen. There was a sofa/bed in the common area which was perfect for our daughters. The room was very simple but we had everything we needed, especially the A/C. There is free Wifi service and BBQ's in a common area by the beach. Very friendly and helpful staff. The bonus is the private beach which is AWESOME!

  • Stayed: July 2013, travelled with family
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Thank Danny007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2013

Recently joined up with family members aged 2- 86 years and enjoyed our stay at this location. Two of the family groups stayed in the 2-bedroom beachfront units and these were well-equipped and very pleasant units. We stayed in an older 2-bedroom unit with no view and it was a bit tired looking but functioned well for our stay. Elevator access was ideal for the youngest and oldest of the group. All units came with kitchenettes, and the beachfront units had bbq's on their decks. Communal bbq's also available facing the beach, and we had a very pleasant dinner out there one evening and enjoyed fresh fruit from the local orchards and some of the wine we picked up at one of the many local wineries in the area. Beach area is very nice and the water shallow for youngsters, and there were some beach toys for our use.

Our unit had a king bed. One downside was the bedroom only had the one night table and one bedside lamp. It would have been nice to have another table and lamp, plus somewhere other than the closet to drape our clothes. Fortunately with shorts and tee's were the uniform of choice in this last summer retreat for the season.

Room Tip: Rooms facing the water are a great choice.
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  • Stayed: September 2013, travelled with family
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Thank dsnowi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2013

We recently had a family celebration of my father's 80th birthday here, and with over 60 children, grand-children, great grand-children and family from overseas, I believe we had the whole place but for a couple of rooms. The staff was very accommodating and friendly and everything we needed, we had in spades. The lake-view suites are gorgeous and the single rooms, while older, are fresh and clean as well. The outdoor area is well manicured, and being right on the beach is unbeatable. Will likely book it for our next family get together.

Room Tip: Lake view suites are a can't-miss opportunity
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  • Stayed: June 2013, travelled with family
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Thank Mumbalee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2013

Great location for lake and beach area. About 10-15 minute walk to main town which is small and lacking in amenities. Not many restaurants (go to Wildfire Grill!). The walk is a long way when temperatures are 40 plus degrees. Ice cream parlour is a great visit in the heat.
Loved the apartment - well equipped and roomy. Also loved the provision of beach chairs, towels and inflatables for fun in the water. Gas barbecue on balcony was an added bonus. Would be better if cold drinks and snacks were available to buy on site.

Room Tip: 2 bed apartments are lovely! Get a balcony view of lake with patio furniture and barbecue.
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  • Stayed: July 2013, travelled with family
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Thank S8C11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2013

2nd year at Desert Surfside. 2nd week of August. We upgraded this year to a lakefront suite and it was totally worth it. As usual the room was clean, staff friendly and helpful, and the beach beautiful. The suite comes with everything you need as well as a BBQ on the balcony. The staff clean the beach every day. There are beach towels you can borrow. Even a few beach chairs and beach umbrellas you can borrow from the office. The Desert Surfside is close to town - within walking distance. We've already rebooked for next year.

  • Stayed: August 2013, travelled with family
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Thank Suzanna1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Desert Surfside Waterfront Accomodations

Address: 7310 Main Street, Osoyoos, British Columbia V0H 1V0, Canada
Region: Canada > British Columbia > Okanagan Valley > Osoyoos
Amenities:
Free Parking
Hotel Style:
Ranked #2 of 11 Speciality Lodging in Osoyoos
Price Range: £45 - £47 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Desert Surfside Waterfront Accomodations 3*
Number of rooms: 26
Official Description (provided by the hotel):
Set in the heart of golf and wine country, Desert Surfside offers luxurious suites at a premium waterfront location. We are located on the beach on Canada's warmest fresh water lake.Sante Fe style studio, one bedroom, and two bedroom suites with kitchens or kitchenettes, air-conditioned, fully furnished and stocked.We are a four season destination welcoming snowbirds through the warm winter season, offering spring and fall wine and golf packages, and boasting the best beach in the Okanagan for summer activities. ... more   less 
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Also Known As:
Desert Surfside Waterfront Accomodations Hotel Osoyoos

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