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“two days away” 3 of 5 bubbles
Review of BEST WESTERN Bakerview Inn

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BEST WESTERN Bakerview Inn
Ranked #7 of 13 Hotels in Abbotsford
Black Creek, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“two days away”
3 of 5 bubbles Reviewed 22 April 2014

This hotel is an old rather tired building, stuffy,and has a super crowded room. A person has to move furniture to get into the closet and then move it back again to slide between the bed and wall. Definitely won't be back.

  • Stayed April 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
2 Thank Lurence P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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172 reviews from our community

Traveller rating
    44
    66
    33
    18
    11
See reviews for
58
41
9
37
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Nanaimo, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 29 March 2014

Nice location. Not far from the Abbotsford airport and very close to highway 1. The bed was very comfortable. Good value for the price of the hotel. Complementary tea and coffee is nice, but it would have been nice to have cream or milk available instead of coffee mate

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Terry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maggie A, General Manager at BEST WESTERN Bakerview Inn, responded to this review, 31 March 2014
Dear Terry M,
Thank you for taking the time to provide your feedback. We are so happy to hear that the hotel was a great fit for you and that you enjoyed the beds.
Looking forward to welcoming you back

Sincerely,
Maggie Amirani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 24 March 2014

We checked in using my BW Rewards points and we found the beds were sooo bad..that you would roll to the center. I jsut want to suggest to this property to change your mattresses! The creaked and were extremely in need of replaement.

  • Stayed March 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
2 Thank Debra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maggie A, General Manager at BEST WESTERN Bakerview Inn, responded to this review, 27 March 2014
Dear Masood O,
Thank you for your review. All our guest comments are valuable and we consider them seriously in the consistent endeavor to improve the quality of our products and service.

I apologize for the uncomfort you experienced while here and rest assure you that will be replacing mattress, nevertheless, I am glad that you were satisfied with most of the features provided.

I appreciate your feedback as this is our best resource for improving guest services. Rest assured that your comments will be reviewed by our team and take actions accordingly. We hope to get a chance of hosting you again and show you how great our hotel is.
Sincerely,

Maggie Amirani
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bellingahm, United States
1 review
1 of 5 bubbles Reviewed 24 March 2014

The room smelled of stale cigarette smoke. The shower had two temperatures - scalding and freezing. It alternated between the two with being able to be controlled. The noise from the water pipes in other rooms was very loud making it hard to sleep. The pool didn't require a key card - allowing people from off the street to come in and sure enough someone did. It was a strange experience. Never again. Cancelled the second night and went to another hotel.

  • Stayed March 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maggie A, General Manager at BEST WESTERN Bakerview Inn, responded to this review, 27 March 2014
Dear LisaM,
Thank you for taking the time to complete the survey regarding your recent stay at our property in Abbotsford.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. I was distressed to learn of your dissatisfaction with our property and assure you that this is not the standard which we strive to provide.
I have responded to your survey that you completed, which was sent from Best Western under separate email on March 25, 2014 and ask that you reach out to me directly if you have any further inquiries.
Thank you again for your valuable feedback
Sincerely,

Maggie Amirani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Abbotsford hotels

Hope, British Columbia, Canada
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 21 March 2014

Good place for us smokers to stay Friendly staff and clean rooms that are smoking and pet friendly. Crossroad Restaurant has gluten free options and the manager can cook a great steak, It is located in parking lot so is very handy.

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Denise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maggie A, General Manager at BEST WESTERN Bakerview Inn, responded to this review, 26 March 2014
Dear Denise C
Thank you very much for your feedback
We truly value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
We appreciate the compliments on the staff and the level of service provided especially about the restaurant. It encourages our team members to work even harder and consistently delight our guests and I know they will be delighted once I share your experience with them
We look forward to welcoming you back.

Sincerely

Maggie Amirani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 10 February 2014

I stayed a couple of years ago and found it very clean. This time I was disappointed. The rooms seemed run down and not as clean. I have to say I won't be returning. Upon check in Sharon was very nice and efficient, Check out the next morning was not as pleasant. That also was a disappointment

  • Stayed January 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank 309maddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maggie A, General Manager at BEST WESTERN Bakerview Inn, responded to this review, 11 February 2014
Dear 309maddy,
We were distressed to learn of your dissatisfaction with our services and assure you that this is not the standard which we strive to provide. I hope you will accept our sincere apology in this instance and would like to re-assure you that your comments have helped us to address this area to provide better service in the future.
Providing our guests with complete satisfaction is the goal of each Best Western Hotel.
We are happy to report that guest room changes will be commencing in Spring of this year to update our guest rooms
We do hope that you will give us the opportunity to redeem our fine reputation by honoring us with your valued patronage in future.
Sincerely,

Maggie A
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fergus Ontario
Level Contributor
105 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed 7 February 2014 via mobile

The staff is friendly and the lobby looks like it will be nice once when it is done but the rooms are mediocre at best. They have been updated at some point recently but obviously on a tight budget. Breakfast should also be included.

Stayed February 2014, travelled on business
Helpful?
2 Thank Dcaplan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maggie A, General Manager at BEST WESTERN Bakerview Inn, responded to this review, 11 February 2014
Dear Dcaplan,
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests.
You may rest assured that your comments have been reviewed with those responsible for each area of guest service to ensure that we continue to meet with the approval of our guests and to reinforce, with your thanks, to the members of our staff who have provided you with the service level that we expect.
We are so excited to report that we will be completing room change renovations in Spring of 2014 to ensure we keep up to date.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Bakerview Inn

Property: BEST WESTERN Bakerview Inn
Address: 1821 Sumas Way, Abbotsford, British Columbia V2S 4L5, Canada
Phone Number:
Region: Canada > British Columbia > Abbotsford
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #7 of 13 Hotels in Abbotsford
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Bakerview Inn 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Abbotsford
Abbotsford Best Western

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