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“Family vacation night one”
Review of Ramada Hinton

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Ramada Hinton
Ranked #5 of 17 Hotels in Hinton
Spruce Grove, Canada
Level Contributor
134 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Family vacation night one”
Reviewed 15 August 2013

Great start to our 9 day vacation. Two parents and three kids.

We stayed in a 2-room option, great separation in the rooms, lots of room, the cot for our 10-yr old son was very comfortable. Also, lots of towels, lots of bedding, staff were very accommodating. Only thing to improve.... Pool under maintenance shut-down and the elevator was out of order.

My son was slightly put off by the number of moths on the property - and I did have to kill a big one.

But the breakfast was very good, and an incredible value for the stay, comp breakfast....overall great.

Room Tip: Take the two room option.
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brad F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regi0nalsalesmanager, Regional Sales Manager at Ramada Hinton, responded to this review, 19 August 2013
Thank-you kindly for your review.
We were pleased to hear that we were able to start your vacation off on a good note.
All the Best - Mind Smythe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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145 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Portuguese first
  • Any
English first
Arborg, Manitoba, Canada
Level Contributor
3 reviews
3 hotel reviews
Reviewed 21 July 2013

We were glad to find a clean comfortable and spacious room. Comfy beds as well. We were met by friendly helpful staff who made us feel at home. Although the pool was under renovation at the time we were made aware of this before booking so this was not an issue. Noise from the pool reno began at 8:30 a.m. but we had to get up anyway. Continental breakfast had a good selection, our kids really liked the muffins. We would gladly stay here again, it was great value for what we paid.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dawn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regi0nalsalesmanager, Regional Sales Manager at Ramada Hinton, responded to this review, 22 July 2013
Thank-you kindly for your review.
We are pleased to hear that you enjoyed your stay.
We hope to welcome you back to the property again.
All the Best - Mindy Smythe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
56 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 13 July 2013

Clean room with a comfy bed for a great price make this a great place to stay in Hinton if you are passing through and need a spot to stop. Adequate breakfast included in the morning as well. Location is good. Pool was under repair and I'm not sure for how long.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank traveljunky81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regi0nalsalesmanager, Regional Sales Manager at Ramada Hinton, responded to this review, 15 July 2013
Thank-you for your review.
We are happy to hear you enjoyed your stay with us.
We are currently working on our pool area and it should be up and running in the not so distant future.
Sincerely - Mindy Smythe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2013

My mom and I stayed in the Nova Lodge last weekend and we will definitely be back the next time we visit Hinton. We were surprised at how reasonably priced the room was compared to what you would pay for a room in Jasper, and the continental breakfast that was included in the price was nice with lot's of options.
We didn't mind that the pool and hot tub were unavailable because the Miette Hot Springs were a short drive away.
The rooms were very clean (my mom and I both worked as housekeepers so when we stay in hotels we always check to see if any corners were cut). And we loved that our room had a kitchenette that included a fridge, microwave, coffee maker, tea kettle (this was a big deal for me because I don't drink coffee), and dishes/cutlery. Even a can opener! It makes it so much easier and cheaper to travel when you can bring and cook your own food, especially if you have dietary restrictions.
The location of the hotel is great as well, the mall is just a two minute walk away (with Starbucks, Safeway, and Wal-Mart).
And my mom and I were really impressed by Jenny, the lady working at front desk when we arrived. She was very friendly, professional, and knowledgeable of the area.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmandaD2323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regi0nalsalesmanager, Regional Sales Manager at Ramada Hinton, responded to this review, 11 July 2013
Thank-you very much for your kind review.
We always appreciate hearing when our staff and hotels are meeting and exceeding people's needs.
Please note for future travels that we currently have a crew working on our pool and hot tub area and it should be open in a short period of time.
All the best to you - Mindy Smythe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Central Ontario
Level Contributor
193 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 2 July 2013

LAst minute changes to a planned trip to Canmore/Banff area because of flooding saw us heading to Jasper National Park instead. Needed a place to stay...everything booked or extremely expensive, but came across Nova Inn in Hinton, about 15 min from the park, 45 minutes from town of Jasper. Nova Inn had no room in the inn...so to speak...but sent us to sister property in town...Nova Lodge.
Looks like an older property, nothing exciting from outside but nicest hotel staff I have met, sort of a grand feel to it in the hallways, very large double queen (they only had a single queen with a cot at first, but when one came open, they immediately upgraded me without me having to ask again). The pool was closed but was advertised as such...renovations which is understandable. The breakfast options were very good, home cooked French toast, waffles and cheese omelletes, frozen and put in a sandwich baggie...just heat up in the micro. Plus cereal, fresh juice, fruit, very good quality yogurt, toast, bagels, and muffins....lots of choices of coffee...tea. And the price $99 a night over long weekend in July.

Would definitely recommend. If you are looking for fancy luxury, granite countertops in your bathroom, then take twice the money and go elsewhere, if you are looking for large, very clean, comfortable, very helpful staff and an excellent value, then stay here.
BTW, right beside a Walmart and some other stores so that was handy for some last minute items. Located just off the highway on a service road that parallels hwy 16 at west end of Hinton.

Room Tip: We faced well away from the highway, no hwy noise at all...mountains out window to west.
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Forestree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regi0nalsalesmanager, Regional Sales Manager at Ramada Hinton, responded to this review, 4 July 2013
Thank-you very kindly for your review.
I am truly glad that we were able to make your changed trip itinirary into a positive experience for you.
We hope to be able to welcome you back to Nova Hotels in the future.
All the best- Mindy Smythe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 29 June 2013

Well where do I start

-says they have a pool on the website but in reality haven't had a working pool in over a year

-front desk service was rude and awkward

-bed was hard and they claim to have queen beds in all their rooms however its he smallest queen bed I've ever seen

-pillows are flat and you only get 2 pillows that's it in every other hotel I've stayed in you get at least 4 pillows .... Had to go to Walmart to buy myself a pillow

- room was alright but had a lot of mosquitoes .... Probably better off to go camping

Breakfast consists of stale cereal and awkwardly placed at the enterance of the hotel on a fold out table

Overall ..... Wouldn't stay here ever again and should have spent the extra $$ to stay directly in jasper

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank albertatrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regi0nalsalesmanager, Regional Sales Manager at Ramada Hinton, responded to this review, 4 July 2013
Thank-you for your review.
We appreciate your feedback and will certainly take into account the items you noted.
We at Nova Hotels are constantly striving to meet guests expectations, and reviews such as yours allow us to continue to grow and become better.
Should you wish to discuss your concerns further, please feel free to contact me directly.
Sincerely, Mindy Smythe (p: 587-336-9531)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 June 2013 via mobile

We looked to get an accessible room at the nova inn, they were sold out an recommended to go here. Too bad we didn't read trip advisor before going here. I see there are reviews from last year that the pool was closed due to construction. The pool is still closed due to construction. The rooms were adequate, however I noticed some dead moths on the floor and some of the tables were not cleaned for a while.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dtbaer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regi0nalsalesmanager, Regional Sales Manager at Ramada Hinton, responded to this review, 4 July 2013
Thank-you for your review.
We always appreciate guest feedback. We assure you that we are prsently working on bringing in some positive changes to the look of the property and would certainly invite you back to experience the difference once all is said and done.
Should this be of interest to you, please feel free to contact me directly.
All the best, Mindy Smythe p: 587-336-9531
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Hinton

Property: Ramada Hinton
Address: 149 Woodley Drive, Hinton, Alberta T7V 0A7, Canada (Formerly Nova Lodge Hinton)
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Hinton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 17 Hotels in Hinton
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ramada Hinton 2*
Number of rooms: 103
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Also Known As:
Ramada Hinton Canada - Alberta

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