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“Luxury in the Rockies. ” 5 of 5 bubbles
Review of Blackstone Mountain Lodge

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Blackstone Mountain Lodge
Ranked #3 of 29 Hotels in Canmore
Certificate of Excellence
Edmonton, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Luxury in the Rockies. ”
5 of 5 bubbles Reviewed 29 January 2014 via mobile

Stayed over Christmas. We always love a stay in the mountains, and so close to skiing. Secure heated underground parking, hot tub and BBQ in the common area. The suite was excellent as always. The staff was so friendly and helpful, and they even had a visit from Santa complete with gifts for the kids.
This wasn't our first visit, and will be our choice next time as well, they never cease to amaze.

Stayed December 2013, travelled as a couple
Helpful?
Thank leondg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at Blackstone Mountain Lodge, responded to this review, 29 January 2014
leondg, Thank you for your continued support and patronage with the Blackstone Mountain Lodge. I am glad that you enjoyed your stay with us and were able to find a few moments to post your findings on Tripadvisor. Santa did visit over the Christmas period and found time to deliver presents beside the lobby fireplace, to many of the children that stayed with us during this period. Please let us know when you will be returning to the area as we have been having sunny days, and more snow is in the forecast for our friends that enjoy our Ski Packages. Thank you, Andrew S.
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877 reviews from our community

Traveller rating
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    52
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    16
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362
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
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English first
Calgary, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 January 2014

My boyfriend and I stayed at the Blackstone Jan 24-26 for our 4 year anniversary. WOW. Upon arriving the staff was so nice, the male working that Friday evening called after 30 minutes to see how the room was and if there was anything we needed. The room? NICEST room I have ever stayed in. The kitchen was gorgeous, the view was well,.. I couldn't have asked for a better view!!! We even had a little goody bag for us waiting in our room for our celebration. I loved the chocolate bear paws YUM! The layout of our one bedroom suite i just adored. I honestly cant express how happy and in love i was with our room, We used the hot tub 3 different times which was very enjoyable. The price we paid for the two nights and the quality of the room and view you just couldn't beat. I read alot of these reviews prior to booking and the odd terrible review - no idea how that was possible. Every staff member that we came in contact with greeted us with a smile, wished us a good day - please give kudos to everyone working this weekend as everyone was beyond great. Kim who booked me - she was such a great person to deal with and I really really appreciated all her help with my booking, she seems like a great member to have on your team! I didn't find the shower head, WiFi, or "no restaurant" in the hotel to be a problem as some of the reviews state. Shower was fine, WiFi wasn't the greatest but i didn't want us being on it anyways, and personally i found the kitchen and having to cook aspect wonderful! I don't love cooking at home but when you're staying in an immaculate kitchen and brought a days worth of romantic meals its a whole different story :-). If you're planning on booking and wanting to eat out then maybe this isn't the hotel for you, but our plan was to have a relaxing weekend to spend the time with each other in the hotel, so the kitchen was put to great use! I could just go on and on about how perfect this very special weekend was for the two of us and will definitely be coming back as well as suggesting everyone i know stay there! Thank you for such a memorable 4 year anniversary there is not one thing i would have changed about this weekend. OH and only a beautiful 20 minute walk downtown - take the river route to avoid walking on the roads and take in all the scenery!!

Room Tip: Stay on the fourth floor for better views. We faced the Three Sisters side and our view was BREATHTA...
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  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nicole G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at Blackstone Mountain Lodge, responded to this review, 28 January 2014
Nicole G. Happy Anniversary and Thank you so much for your kind comments. I have shared this with all of the staff already, and they are overjoyed that you took the time to provide this overwhelmingly positive review as it greatly helps all of us. At the Blackstone Lodge we try to make every experience grand, and welcome you to spread the good word with your circle of friends. I am extremely happy that we were able to exceed your expectations and I invite you back as a preferred guest, hopefully before your 5th Anniversary. Thank you, Andrew S.
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Calgary, Canada
Level Contributor
554 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
4 of 5 bubbles Reviewed 19 January 2014

Stayed one night in Blackstone. Very impressed with the over all experience. Building very clean, hotel staff friendly, the room was good and basic. Under ground heated parking. Weight room small, no pay per view movies, and my biggest beef, very poor WIFI service which seems to be a common problem in many Canmore hotels as we have stayed in several. No restaurant. However the price is extremely reasonable, 2-queen beds for $108.00 a night. There are many lodges on Kananaskis Way, but this one we would use again for the price/value alone. Should also mention your a stones throw away from one of the best gyms in Canmore.

Room Tip: Most rooms are a great location, pool shuts down at 10:00 so the noise isn't an issue.
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  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Challenger01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at Blackstone Mountain Lodge, responded to this review, 20 January 2014
Challenger01, I am honored that a Top Contributor with 151 reviews and counting has taken the time to report with such honesty and attention to detail, to their fellow Trip advisor colleagues. Wifi is a problem that we have experienced and we have just initiated a contract with a provider which will soon be putting us in the lead as one of the newest, fastest and most reliable systems in Canmore very shortly. On your next stay please look at our Elevation Package which lets you enjoy "one of the best gyms in Canmore". Thank you for staying with us and we look forward to your next visit. Thank you, Andrew S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 18 January 2014

My husband and I had the pleasure of experiencing a one bedroom suite. It was so well set up I would like to experience it, and that view of Rundle for a week!! Yes, we too loved the underground heated clean parkade, beautiful decor, comfortable bed, and the beautiful stone room numbers.
I am not sure I can add anything fabulous that hasn't already been said. Well OK one thing hasn't been mentioned: beautiful soft towels await you. OK one more-it is so nice and quiet. We did not hear any noise from the hall or neighbors.
Next time we will take time to enjoy the pool and hot tub.
We would not hesitate to come back again and again, and bring friends!

Thanks for the great experience!

Room Tip: The one bedroom suite was perfect for the 2 of us
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank s f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at Blackstone Mountain Lodge, responded to this review, 20 January 2014
s f, The sun is shining on the mountain peaks today and I have to agree that being able to view Rundle Mountain range from one of our Premium Mountain View Rooms is definitely an experience to have while in Canmore. Thank you very much for taking the time to post a positive comment on tripadvisor to let the community know of your great experience and all of the tips that you provided. We welcome you to stay with us again on your next trip to Canmore. Thank you, Andrew S.
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Calgary
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 January 2014

Stayed here with my curling team. Booked two hotel style rooms which were very comfortable. Staff was great. Took advantage of a sale price - great value. Indoor parking was a bonus with the snow. Would stay here again.

  • Stayed January 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MantaTim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at Blackstone Mountain Lodge, responded to this review, 18 January 2014
MantaTim, Thank you for your very positive review from a senior reviewer. It does mean a lot to all of us at the Blackstone when reviewers such as yourself take the time to share your positive comments. Our hotel rooms are usually a hit because you get the excellent value in a resort atmosphere, and are very popular with the skiing crowd as well when combined with a package. Please let us know when you will be curling or just visiting in the area, and we will be happy to have you stay once again. Thank you, Andrew S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 15 January 2014

We stayed at Blackstone for 4 nights in early January for a family get together. The location is great, a very short drive to town, or about a 10 minute walk. We booked a two bedroom suite and were quite pleased with the size and quality of the room. One of my only negative comments would be that the kitchen could use a few additional basic items. I'm not sure if each kitchen is stocked the same, but a few cheap items would have been useful like a cheese grater and measuring cups. A non-stick frypan would've also been nice, but maybe these get too damaged by guests.
We used the outdoor pool on a few occasions, it was nice, but could've been a few degrees warmer.
The lodge staff were friendly and prompt whenever we dealt with them.
Overall I think this was a great value, and if I come to visit Canmore again, I wouldn't hesitate to stay here.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Classvisuby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at Blackstone Mountain Lodge, responded to this review, 16 January 2014
Classvisuby, Thank you very much for taking the time to share your experience with the trip advisor community in such a positive style. I am happy to hear that you enjoyed the 4 nights that you stayed with us and that all of the staff were "friendly and prompt". I will most definitely share this with them. All of our suites are stocked with Basic amenities and we do have extra amenities available upon request through our guest services. On your next visit, please let us know and we will be sure to have your room stocked with extra items. I am glad you were able to make use of the Outdoor Pool and hopefully the two Outdoor hot tubs as well as it is a treat to be able to see the stars in the night sky against the backdrop of the mountains. Please let us know when your next trip to Canmore will be and we look forward to welcoming you again. Thank you, Andrew S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 13 January 2014 via mobile

Booked here after checking out a few places on trip advisor. Booked the suite, which featured a full kitchen, bedroom and living room. Close drive to the shopping district and Sobeys. Picked up foods for breakfast so we got to take advantage of the kitchen. Short drive to all the ski hills, and couldn't wait to get back to the room after a night of boarding. Staff was great, room was immaculate and we had a great mountain view. Pool looked nice too but never had time. Reminded me why I'll always stay in Canmore over banff. Less crowded and a great vibe. Will be back!

Stayed January 2014, travelled as a couple
Helpful?
1 Thank B_webster77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at Blackstone Mountain Lodge, responded to this review, 14 January 2014
B_webster77, I will pass along your positive comments to the staff involved as we all take great pride in assuring the property is kept "Immaculate". We have many suites available and often our Mountain Views are the most popular, given how beautiful they are on both sides of the property. Canmore is a great choice over Banff and truly lets you relax and be a local for the evening. We just had over 30cm of fresh snow in the local skiing areas and the temperature is going to be plus this week so come back and enjoy the perfect conditions soon. Let us know when you are coming and we will add you to our preferred guest list as well. Thank you, Andrew S.
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Additional Information about Blackstone Mountain Lodge

Property: Blackstone Mountain Lodge
Address: 170 Kananaskis Way, Canmore, Alberta T1W 0A8, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Canmore
#4 Family Hotel in Canmore
#4 Romantic Hotel in Canmore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Blackstone Mountain Lodge 4*
Number of rooms: 126
Official Description (provided by the hotel):
Located just 20 minutes from Banff National Park in Canmore, Alberta, Blackstone Mountain Lodge adds a dash of urban polish to the untamed spirit of the Canadian Rockies. Behind our grand carriage house entrance an abundance of contemporary surprises awaits. Choose from a beautifully appointed hotel room with two queen beds or choose from luxuriously appointed one, two and three-bedroom suites. A luxuriously appointed 4 bedroom, 4 bathroom penthouse suite is also available, perfect for hosting small receptions or for discerning guests looking for some extra space. All suites feature gourmet kitchens, in suite laundry, flat screen televisions and slate fireplaces with daily housekeeping service. The Blackstone Mountain lodge features a year round outdoor heated pool with two outdoor hot tubs, state-of-the-art fitness center, heated underground parking, meeting and banquet space along with complimentary Wi-Fi throughout the resort. Delight in the unsurpassed comfort and sophistication of Canmore’s finest condo style hotel – an elegant getaway equally suited for family vacations, romantic escapes and group retreats. Find inspiration from your suite’s mountain views. Revel in all of the high-touch amenities you’d expect from a luxury resort. Cozy social areas throughout the lodge create the perfect setting for guests to savor every moment of their alpine-inspired retreat. Tucked into the mountains, our sun-drenched courtyard features hot tubs and BBQ pits with stunning views of the surrounding Rockies. A day at the lodge might consist of nothing more than a morning dip in the pool, a pampering massage in one of our private spa rooms and a stroll into Canmore to explore the charming restaurants, bistros, boutiques and microbreweries of Main Street. If you’re feeling more adventurous, the gates of Banff National Park - and world-class skiing, golf, hiking, biking and sightseeing - are just minutes away. For anything you might like to see or experience – from fly fishing lessons or a round of golf to a family dogsled adventure or whitewater rafting trip on the Kananaskis River – our helpful team of guest service agents are available 24 hours a day to help plan your next unforgettable rocky mountain adventure. For an unparalleled Rocky Mountain vacation, we welcome you to discover the award-winning Blackstone Mountain Lodge for yourself. ... more   less 
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Also Known As:
Blackstone Mountain Hotel Canmore
Blackstone Mountain Resort

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