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“I can't wait to go back”

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Blackstone Mountain Lodge by CLIQUE
Ranked #3 of 29 Hotels in Canmore
Certificate of Excellence
Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
“I can't wait to go back”
Reviewed 3 April 2014 via mobile

Everything about this resort was fantastic. The staff were so helpful and service was amazing. The room was gorgeous, with a built in fireplace, and the complete kitchen made life so much easier. Cameron at the front desk was extremely helpful when booking (with an adorable accent to boot!). The pool and hot tubs were a nice added touch after a long day of skiing. I think the only thing that would have made this better was a bar within the hotel and a little bit better water pressure in the showed as we were on the fourth floor.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ellebeau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at Blackstone Mountain Lodge by CLIQUE, responded to this review, 3 April 2014
Ellebeau, Thank you very much for staying with us and for stating that "Everything about this resort was fantastic". Skiing has been great lately and the pool and hot tubs are excellent to end the day with. I will let Cameron know that you fancy his accent, and once again thank you for the time that you took to place a positive review. Thank you, Andrew S.
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895 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (198)
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English first
Calgary
2 reviews
Reviewed 31 March 2014

Staff are friendly and accommodating . Thanks to Melanie, Cameron and Kim. They make you feel at home. We stayed at this lodge in July 2013 with our family. We had a great experience so we decided to go back and we are planning to stay there again in June to spend time with the family. I highly and proudly recommend this lodge

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amazingmoment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at Blackstone Mountain Lodge by CLIQUE, responded to this review, 2 April 2014
Amazingmoment, Great experiences are what we strive for at the Blackstone Mountain Lodge, and being able to name individual staff that made this possible is so helpful to us. I have commended the staff on this accomplishment as we are very proud of reviews such as yours that have the attention to detail. Thank you for the patronage and we look forward to seeing you in June and please make sure you say hello during your visit. Thank you, Andrew S.
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Edmonton, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 March 2014

Great overall experience! Room was clean and tidy. Parking was amazing. Hotel staff was great. My only minor complaint was that the main outdoor pool could be cranked a couple of degrees as it was quite cool. One odd thing though. At the time of checkout it was mentioned that if I called the hotel directly, they could beat the expedia rate that I received. I told the staff member that before booking I had first called the hotel to see if they have a two queen room available. They said they didn't and they didn't and only had a king suite. So I decided to go on expedia and saw it the rooms we eventually booked.

The staff member seemed puzzled as to why expedia had the room available and they did not.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DannyMcEleney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at Blackstone Mountain Lodge by CLIQUE, responded to this review, 2 April 2014
DannyMcEleney, Thank you for your positive comments on your most recent stay. Many people enjoy the outdoor pool as you did and also enjoy the two outdoor hot tubs as well. We always try to have consistent rates for all of our guests, so please do not hesitate to give us a call the next time you are visiting our area of the Canadian Rocky Mountains. Thank you, Andrew S.
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Calgary, Canada
1 review
Reviewed 31 March 2014

Recently completed second stay, and want to thank Andrew for going above and beyond to help with an issue on our first stay. His care and attention to his guests is apparent by reading his responses, however if you have any doubt let me assure you he is genuine!

I will echo the feedback by most of the guests with regards to how large and well laid out the rooms are. the pool and hot tub were wonderful. The full kitchen has everything you need to prepare any meal.

Rooms had a wonderful view, and a nice balcony to relax on

My only minor complaint was that the sheets felt a little bit rough, perhaps from an industrial strength detergent. I would love to see these a little bit softer, however that did not prevent a 5 star rating nor would it prevent us from returning :)

Andrew, thank you again for everything!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CipherSmyth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at Blackstone Mountain Lodge by CLIQUE, responded to this review, 31 March 2014
CipherSmyth, You are Most Welcome. Thank you for allowing us to create a positive experience for you to share with the tripadvisor community. It is our goal to attempt perfection at every turn in the guests stay with us and we are overjoyed when this is achieved. Please let us know the next time you will be returning to the Bow valley and we look forward to your continued patronage. PS> I also looked into the sheets and perhaps they were slightly stiff due to them being Brand new, but will still look at a few more to ensure they are as soft as can be. Thank you, Andrew S.
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Beaumont, Canada
1 review
Reviewed 22 March 2014

I just completed booking my 3rd visit to Blackstone Mountain Lodge in as many months. The front desk staff are very friendly and helpful and the guest rooms are clean, well maintained and modern. I enjoy the fact that the lodge is located off the main road and tucked back. With only a 15 minute walk to downtown, it's nice to enjoy the fresh outdoor air without having to drive. I will continue to stay at the Blackstone Mountain Lodge in the future!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bubluv09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at Blackstone Mountain Lodge by CLIQUE, responded to this review, 24 March 2014
Bubluv09, "Great Customer Service!" is a title that we try to achieve for every customer and we are very happy when we see that it is recognised by our patrons. Thank you for your loyalty and for taking the time to post a positive review for us as it greatly helps us in the community and lets the staff know that their efforts do not go unnoticed. Being away from the main road is a comment that most of our guests enjoy as it is quite a bit quieter at our location and the pool area is very serene. We look forward to your return. Thank you, Andrew S.
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Bremerton, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 March 2014

Once again, nothing but excellence. Fantastic hotel with all of the amenities right at your finger tips. Staff are wonderful and friendly and having a kitchen and large living space is a huge asset. We have found our new go to hotel whenever we are in the Canmore area.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lorna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at Blackstone Mountain Lodge by CLIQUE, responded to this review, 24 March 2014
Lorna S. Thank you for your continued patronage and for taking the time to post your positive review. The Large kitchens are always a hit as people can shop locally and prepare a great dinner while travelling on a vacation. I am glad that you have claimed that we are your chosen spot for your trips to Canmore and look forward to welcoming you on your next trip to the Bow Valley area. Thank you, Andrew S.
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Calgary, Canada
Level Contributor
68 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 20 March 2014

the rooms are clean, big, and has a great cozy feel to it. Kitchen was great to use, hot tub was very relaxing at night too. It was a great get-away to canmore. This hotel is more clean and bang for your buck than the other hotels around the place. It's especially great for couples! I will come back here

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brad W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew S, General Manager at Blackstone Mountain Lodge by CLIQUE, responded to this review, 21 March 2014
Brad W. Thank you for your very positive review and for being so honest with your feelings and observations. We look forward to your return and if you have a moment please contact me directly so I can find out how to achieve a perfect 5 out of 5 score with you. Thank you, Andrew S.
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Additional Information about Blackstone Mountain Lodge by CLIQUE

Property: Blackstone Mountain Lodge by CLIQUE
Address: 170 Kananaskis Way, Canmore, Alberta T1W 0A8, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Canmore
#4 Romantic Hotel in Canmore
#4 Family Hotel in Canmore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Blackstone Mountain Lodge by CLIQUE 4*
Number of rooms: 126
Official Description (provided by the hotel):
Located just 20 minutes from Banff National Park in Canmore, Alberta, Blackstone Mountain Lodge adds a dash of urban polish to the untamed spirit of the Canadian Rockies. Behind our grand carriage house entrance an abundance of contemporary surprises awaits. Choose from a beautifully appointed hotel room with two queen beds or choose from luxuriously appointed one, two and three-bedroom suites. A luxuriously appointed 4 bedroom, 4 bathroom penthouse suite is also available, perfect for hosting small receptions or for discerning guests looking for some extra space. All suites feature gourmet kitchens, in suite laundry, flat screen televisions and slate fireplaces with daily housekeeping service. The Blackstone Mountain lodge features a year round outdoor heated pool with two outdoor hot tubs, state-of-the-art fitness center, heated underground parking, meeting and banquet space along with complimentary Wi-Fi throughout the resort. Delight in the unsurpassed comfort and sophistication of Canmore’s finest condo style hotel – an elegant getaway equally suited for family vacations, romantic escapes and group retreats. Find inspiration from your suite’s mountain views. Revel in all of the high-touch amenities you’d expect from a luxury resort. Cozy social areas throughout the lodge create the perfect setting for guests to savor every moment of their alpine-inspired retreat. Tucked into the mountains, our sun-drenched courtyard features hot tubs and BBQ pits with stunning views of the surrounding Rockies. A day at the lodge might consist of nothing more than a morning dip in the pool, a pampering massage in one of our private spa rooms and a stroll into Canmore to explore the charming restaurants, bistros, boutiques and microbreweries of Main Street. If you’re feeling more adventurous, the gates of Banff National Park - and world-class skiing, golf, hiking, biking and sightseeing - are just minutes away. For anything you might like to see or experience – from fly fishing lessons or a round of golf to a family dogsled adventure or whitewater rafting trip on the Kananaskis River – our helpful team of guest service agents are available 24 hours a day to help plan your next unforgettable rocky mountain adventure. For an unparalleled Rocky Mountain vacation, we welcome you to discover the award-winning Blackstone Mountain Lodge for yourself. ... more   less 
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Also Known As:
Blackstone Mountain Hotel Canmore
Blackstone Mountain Resort

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