We were so looking forward to our stay at Stone Ridge Mountain Resort, especially after the numerous good reviews we read. Our first disappointment was the service at the front desk. We arrived at 3pm and were abruptly told standard check in time is 4pm and to come back then. The free wifi only seemed to work when you stood in a certain spot in the kitchen and was unreliable at best. The shower in the suite above ours leaked down into our bathroom. All in all, we expected more from a four star resort. We did enjoy the pool and the hot tub, and the rooms were clean and well appointed. A warmer welcome, property maintenance and delivering the services as described would have made our stay more enjoyable. For the money, I would look to other options in future.
- Official Description (provided by the hotel):
- All-suite luxury condominium resort hotel nestled in the Canadian Rockies. 5-minute drive to Banff National Park. All suites incl. Full gourmet kitchen, fireplace, 42" & 32" HDTV’s, Ipod stereo, electronic safe, in Suite laundry & gas BBQ. Outdoor Heated pool, Hot Tub and Fitness Center. Available Wi-Fi and heated underground parking. Meeting, Banquet and Reception rooms available. Ridge Cafe (licenced)open daily serving up light meals, baked goods and specialty coffees. ... more less
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- Also Known As:
- Stoneridge Mountain Hotel Canmore