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“Great Hotel”

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Holiday Inn Canmore
Ranked #14 of 28 Hotels in Canmore
Fort Saskatchewan, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Hotel”
Reviewed 20 December 2013

We stayed at the hotel for 1 night.Everything was good.From check in to check out.Room are updated, beds are comfy and clean.,big LCD Tv,fridge and a microwave is a Plus. Staff are friendly and polite, Jose did a great job welcoming us even though we are early for Check in time. Our only concern was the restaurant, before we Check out the next day,we planned to have breakfast before we hit the road,but unfortunately restaurant was closed early, we saw this two server a male and a female just laughing/singing with a very loud music..we dont hesitate to ask them if they can still serve breakfast, luckily jose works at the desk that morning and just ask him if he can recommend a place for breakfast.We will definitely come back and recommend this hotel.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JLgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa P, General Manager at Holiday Inn Canmore, responded to this review, 27 December 2013
It is great to hear that you love our guestrooms and overall our hotel. We are looking into making improvements into our restaurant hours of operations. I hope that you give us the opportunity to stay with us once again to show you how much we care. Do not hesitate to contact us directly to make your next reservations. We are looking forward to host your stay in the future.
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536 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (125)
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English first
Atlanta, Georgia
Level 6 Contributor
200 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 17 December 2013

We stayed in Canmore for 3 days on our Canadian Rockies trip in September. The town is fantastic with a great little downtown and a handful of good restaurants. We stayed at the Holiday Inn Canmore. Great views but other than that the hotel was average and a little outdated and no restaurant it was under repair. The staff was nice and friendly, but the hotel just did not have any appeal. After looking at more reviews there are several other nicer hotel in the area. It would be ok for one day and out.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jsar34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa P, General Manager at Holiday Inn Canmore, responded to this review, 18 December 2013
Hello, it is great to hear from you as your comments allow us ensure that we continue with our customer service. At our hotel, we love welcoming our guests every day and taking care of them at all times. I hope that you can give us another opportunity to host you next time you are planning to visit our beautiful mountains. We hope to see you soon.
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Calgary, Canada
Level 6 Contributor
85 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 12 December 2013

I have stayed here twice this year. Once for a wedding in September and again in November. The hotel is across the highway from the busy part of Canmore but close enough to easily get into town. It is a short cab ride to the restaurants and bars too. The beds are very comfortable and the rooms are clean and modern. We will be back.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Flipflopyyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa P, General Manager at Holiday Inn Canmore, responded to this review, 18 December 2013
Thank you for sharing your comments about your experience at the hotel. We always welcome feedback to ensure we keep offering a great customer service. Please let us welcome you back at our hotel in the future. We look forward to seeing you again.
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Calgary, Canada
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 December 2013

Muy wife accompanied me to a weekend conference at the hotel - me to conference, she to relax. The staff was beyond helpful and friendly. We opted for a room upgrade to a King suite. Marvelously comfortable bed, in a separate room, made for easy climate control on the coldest night of 2103. The room was spacious and well-appointed. When you come expecting "the usual" in a chain hotel, and get the extras free of charge, it's always a pleasant surprise. We do staycation weekends close to home often. We'll definitely come here again, and recommend it to friends and travellers passing through. Two small areas for improvement - the energy-efficient lighting in the rooms is morgue-like - I pine for the warm glow of incandescents. Also - lunch service in the onsite restaurant would be nice...

Room Tip: The room upgrade is worth the twenty bucks.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarcoLenuzzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa P, General Manager at Holiday Inn Canmore, responded to this review, 9 December 2013
Hi, thanks so much for your comments, I love reading the comments of our guests and yours is no exception. Your thoughtful remarks are very helpful in allowing is to continue to deliver the most excellent experience. I look forward to welcoming as our guest soon.
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Calgary, Canada
Level 6 Contributor
114 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 29 November 2013

Staff were helpful, rooms are immaculate and recently upgraded. No pool, just a hot tub. Well decorated with common areas to sit and chat. Mountains are all around and Canmore is a nice town to spend time in with walks, and mountain drives. Silvertip golf resort was 3 minutes up the road. Restaurant hours were limited but there is a lot of variety in restaurants in Canmore or Banff. We attended a private function at Silvertip and it was very close. Pillows could have been better.

Room Tip: We had a room at the front with a view of mountains. It had a high ceiling, and was clearly one of...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wendy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa P, General Manager at Holiday Inn Canmore, responded to this review, 9 December 2013
Thank you for your review, it is great that you have shared your comments with others about your stay at the hotel. Please allow us to welcome you back in the hotel next time you are in town. Looking forward to seeing again as our guest.
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2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 November 2013 via mobile

I will not return, I'm glad I got a groupon deal or I would be even more disappointed.

The room was decent and the jacuzzi was nice, when it worked, both times we tried to use it we had to get maintenance to come make it turn on, additionally you can't use it after 11 pm but I guess from a noise perspective that makes sense.

Our king size bed was comfortable but we only had 4 tiny little twin size pillows, we called down and requested more and none were brought, eventually we went down and got our own.

The restaurant was a huge disappointment, service was atrocious, I tried to get a coffee and maybe breakfast, but after waiting at my table for over 20 minutes ended up walking out without a server even acknowledging I was there.

In the end I got a great deal on a groupon, if I had been paying full fare I would've been really upset. This will not be a hotel I visit again.

Stayed November 2013, travelled as a couple
Helpful?
1 Thank Scott L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa P, General Manager at Holiday Inn Canmore, responded to this review, 26 November 2013
Dear Scott, thank you for your feedback and the time to share with others your experience at our hotel. We will make sure that we take your comments to keep improving our services. Our pillows are there for your comfort and are part of our brand standards, however, we are revising and replacing our entire pillow stock in 2014. I hope that you change your mind and come to stay with us once again to enjoy them. Thank again for your feedback.
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charlottetown
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 November 2013

Stayed for 2 nights. Don't have anything to complain about. It is defn overpriced for the location. The restaurant there is a joke. The location is not good, it is right by the highway and far from any decent shop. We took the room with spa, it was well maintained and clean.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dinmab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa P, Manager at Holiday Inn Canmore, responded to this review, 7 November 2013
Thank you for your time to let us know about your experience on your stay with us. It is great to learn that you have liked our accommodations. Rest ensure that we will address your comment regarding our restaurant. Please allow us to host your stay next time you are in town, we are looking forward to seeing you again.
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Additional Information about Holiday Inn Canmore

Property: Holiday Inn Canmore
Address: 1 Silvertip Trail, Canmore, Alberta T1W 2Z7, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Canmore
#7 Family Hotel in Canmore
#10 Romantic Hotel in Canmore
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Canmore 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Holiday Inn Canmore Hotel Canmore
La Quinta Canmore
Four Points Canmore
Canmore Four Points

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