This hotel was completely over run by children. Kids running up and down the hallways unsupervised at all times. The hotel wasn't in very good repair. The carpets were lifting almost everywhere. The breakfast that was supposed to be included was 5,99 and did not look appetizing. Shower was tiny. Rooms could have been cleaner.
I have stayed very often at this canmore hotel because of the great value, combined with the friendly staff, clean facilities and the deals that they offer to season pass holders at sunshine village. I have been staying in this property since it was a Howard Johnson in the late 1990's, keep up the good work to Serge Girard and his staff.
Thank you very much for your comment. It is always nice to see you and I would like to personally thank you for your patronage.
Rooms good. Cleaners great. Staff nice. Pool area good. Train very noisy!
Small but fun pool area. East to find. Decent Indian restaurant next door. Breakfast offered but not included always. Would stay again.
Thank you for your review and we look forward to your next visit.
Even though there is as train line behind the hotel - hardly was disturbed by it at all. The facilities were extremely comfortable and spacious.
We took advantage of a special offered for Sunshine Season's pass holders and were put in a very run down room on the railway side of the building. Not at all the caliber of room we had across the hall during Christmas! The breakfast opened later than before and now was too late for us to get our daughter to the ski hill for race day. Vouchers are now issued for breakfast and we were told that they will be charging for breakfast in the future.
Thank you for your review. It is true that we now have a modest charge for a much improved breakfast. We’re sorry you were not as pleased with the room received for your third visit since December. We will warn you again that you have chosen a room on the train side of the hotel for your two reservations that are coming up this April. If you prefer a room on the road side of the hotel for these two visits, please call and inform so that we may make the appropriate changes.