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“Good, but management neglected an important item.”

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Best Western Pocaterra Inn
Ranked #5 of 28 Hotels in Canmore
Certificate of Excellence
Bucks County, PA
Level 4 Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Good, but management neglected an important item.”
Reviewed 3 October 2012

Very nice stay. We splurged on a deluxe room on the top floor for the quiet (no kids, no footsteps above you.) That worked great. Even a light sleeper had no problem (even the nearby train wasn't a problem for us).

The room was spacious and comfortable. The breakfast was good - included eggs, so that's better than "continental" that was advertised. They had a microwave, which was great for putting a little more heat into the "hot" items. But (here's the one Bad thing) on the days that there was a bus trip (common), breakfast was picked over. No eggs, no fruit, etc. The dining room lady just couldn't keep up with the traffic. The reason I think it's so neglectful is that management knows about the busses in advance. They make extra money from the 50 - 100 people, so should be willing to put on an extra cook or server for 2 hours to allow the guests to actually find food at the otherwise convenient breakfast buffet.

PS. the pool was fun ... you gotta try the corkscrew slide. The hot tub was spacious and the jets were super powerful! The desk staff (at least the experienced one) was wonderfully helpful. Oddly the parking spaces were too narrow. Found that throughout my Alberta travels.

Room Tip: if you can afford it, corner room on top floor overlooking 3 Sisters (mountains) is nice.
See more room tips
  • Stayed September 2012, travelled as a couple
    • Value
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    • Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

984 reviews from our community

Traveller rating
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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (171)
Date | Rating
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English first
2 reviews
Reviewed 28 September 2012

This hotel provided excellent accommodation for travelling with pets. Access to outdoors for walking our large dog was good. There was also parking for our car and trailer. The room was well equipped and the breakfast was a step up from the usual motel fare. With both hot and cold items.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernie
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2012

Property very well maintained, friendly staff, good breakfast with long hours! Love the balconys! Relaxing atmosphere,would recommend this hotel to any and looking for a place to spend time in Canmore Alberta

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maynooth, Ireland
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 September 2012

This hotel provides very pleasant, comfortable and clean accommodation, and has a great location close to Banff National Park and Kananaskis County. The hotel has no restaurant, but there are plenty of possibilities to have dinner elsewhere. The hotel provides a basic buffet style breakfast.

  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta
Level 6 Contributor
160 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 22 September 2012

This hotel was really a pleasant surprise. The size of the room was good and we even got a room with a balcony and fireplace. The beds and pillows were extremely comfortable. The staff was very pleasant. the breakfast was nice, I was pleased to see they even had hot items for breakfast. we didn't have a chance to use the pool or hot tub, but they looked inviting.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tahoe Vista, California
Level 3 Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 September 2012

Staff very helpful. They allowed us to store our extra luggage while we explored the parks for a week.the property is well cared for and very clean. Would definitely stay there again when in Canmore. it is walking distance from town and near the bike path to Banff.

Room Tip: face away from the entrance
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prior Lake, Minnesota
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 September 2012

Very nice hotel with great, friendly service. Front desk went out of their way to insure that we had what we wanted - TV schedule printed and given to us - book with menus for area restaurants. This was our last night in Canada so we wanted to use all Canadian money. They reversed credit card charge, accepted all our Canadian currency and then charged credit card for balance. This was a very nice service as it saved us charges that currency exchange at airport would have charged us.

We just found everyone at this property very friendly easy to ask questions of. Nice breakfast but I do have to say I have never encountered round disks of scrambled eggs outside of McDonald's - interesting - but appreciated that there was a microwave to reheat breakfast items. Also pleasantly surprised to find ice tea offered in the afternoon in the lobby.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Pocaterra Inn

Property: Best Western Pocaterra Inn
Address: 1725 Bow Valley Trail, Canmore, Alberta T1W 1L7, Canada (Formerly Best Western Plus Pocaterra Inn)
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Canmore
#9 Romantic Hotel in Canmore
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Pocaterra Inn 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Nestled amidst the towering peaks of the Canadian Rockies, the Best Western Plus Pocaterra Inn is your ideal lodging choice while visiting Canmore Alberta. From the warm welcome in our lobby to our spacious guest rooms, you are sure to experience superior service while staying with us.Our hotel features tastefully decorated guest rooms with a multitude of amenities including stunning views of the surrounding Rocky Mountains, fireplaces, free high-speed wireless internet, microwaves, refrigerators, coffee makers, and LCD TV’s. Guests can enjoy our daily complimentary hot continental breakfast and access to our business centre, fitness facility, games room and meeting rooms. In addition, our hotel features a whirlpool, steam room, sauna and indoor swimming pool with a large waterslide perfect for the whole family to enjoy.Just minutes away from Banff National Park the Best Western Plus Pocaterra Inn is a great place to explore the Canadian Rockies, natural hot springs, lakes, glaciers, canyons, and ski resorts. When visiting Canmore Alberta, the Best Western Plus Pocaterra Inn will make your stay feel just like home, but better. Our relaxing atmosphere, tastefully appointed rooms and friendly hospitality are the perfect complement to your visit to the Canadian Rockies. ... more   less 
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Also Known As:
Best Western Pocaterra Hotel Canmore
Best Western Canmore
Canmore Best Western

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