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“Hockey Tournament trip”

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Best Western Pocaterra Inn
Ranked #5 of 28 Hotels in Canmore
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Hockey Tournament trip”
Reviewed 20 February 2014

Our child's hockey team stayed at this hotel for the long weekend and the staff were amazing! The boys were behaving like boys and had a blast in the pool and the games room!!!! A must for any child's team!

  • Stayed February 2014, travelled with family
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Review collected in partnership with Best Western

Helpful?
1 Thank 161nicoleg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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999 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (172)
Date | Rating
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English first
Calgary, Canada
1 review
Reviewed 19 February 2014

This was the first time we had taken our dog to stay in a hotel with us & we were very pleasantly surprised by the quality of the room which even included dog bowls as well as its own fireplace, fridge & microwave. We had a very enjoyable stay and would definitely return as it seemed good value for money.

  • Stayed February 2014, travelled as a couple
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Review collected in partnership with Best Western

Helpful?
Thank Iwona W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Airdrie, Canada
2 reviews
Reviewed 11 February 2014

How can you beat a hotel of this quality, in Canmore, Alberta for $101.00 ? Incredible and clean, no complaints other than a tight parking lot for pickup trucks:) We've stayed in Condos for three times the rate and from now on we'll stay here and enjoy eating at Canmore's great restaurants while still saving money.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spokane, Washington
Level 6 Contributor
214 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
Reviewed 30 January 2014

What attracted me in picking this hotel to stay in September 2012 was that it's part of the Best Western chain of hotels. As a BW member, I stayed in several BW hotels in the past and this one was, by far, the best in service as of today. My husband and I stayed here for one day and our experience was exemplary.

The next day we left Canmore and stayed in another hotel in Hinton, Alberta and we stayed in a horrible hotel. That night I called Pocaterra Inn and told one of their staff my situation. I asked if I could possibly get a room the next day. Not only did I get a very helpful staff but I also managed to get the only room that was available at the time which was the Executive Suite.

What was great about this experience was that I was charged just a little above the price that I paid for our first stay. I did not try to make any deals but I just believe that because I was a valued customer, I was treated like one.

My husband and I would love to come back and stay in the Executive Room that we stayed in. It certainly has the best view of the Rocky Mountains. Very huge and comfortable room with separate bathroom for guests, large living room for entertaining guests, bathrobes, technology ports, big balcony, double sink and a Jacuzzi. Breakfast came with our stay which was also nice. A family with children will enjoy the pool which has a long water slide. You get the value for your money when you stay here and the staff are very accommodating.

The Pocaterra Inn spoiled my husband and I in such a way that the amenities in our room (our first executive hotel room) has become our benchmark for all other hotels since.

Room Tip: Executive Room, Frontage room
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  • Stayed February 2013, travelled as a couple
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Helpful?
Thank MimieW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
High River
2 reviews
Reviewed 30 January 2014

We enjoyed our stay at the hotel and found the service to be excellent, the room clean and comfortable and the amenities were perfect! Beautiful pool and hot tub awaited us when we returned from a day of dogsledding! We did not use the fitness facility but there looked to be many people taking advantage of it. The sauna and steam room were very clean and relaxing. The breakfast was good and there was lots of choices in food/beverage. The staff were all very kind/professional and helpful. We would stay again and highly recommend it.

  • Stayed January 2014, travelled as a couple
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Review collected in partnership with Best Western

Helpful?
Thank Doug J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 January 2014

Awful service, no towels at the pool and we were there for over 2 hours, people kept asking for them and even went to the front desk - but nothing. Next day took the kids for "breakfast" well there wasn't any! People were going into the kitchen to ask when the food would be ready but it took forever for any to come out. Not even milk was available to have cereal! The dining room looked like a war zone with food all over the floor. Then to top it all off, when the food was brought out we found a long black hair in our food. All the Manager of the hotel is "sorry" - seriously, talk about a mismanaged hotel- never staying there again.

  • Stayed January 2014, travelled with family
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Helpful?
4 Thank nafle33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
1 review
Reviewed 22 January 2014

Very impressed with the hotel. The rooms were a good size and the swimming pool and hot tub were a lot of fun. Breakfast had a wide variety and it was presented well. It was in a great location close to lots of restaurants and close to the mountains. Each room had a stunning view of the mountains. The staff were pleasant and very helpful. I would definitely go there again and let my friends know that this is a great place to stay.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Pocaterra Inn

Property: Best Western Pocaterra Inn
Address: 1725 Bow Valley Trail, Canmore, Alberta T1W 1L7, Canada (Formerly Best Western Plus Pocaterra Inn)
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Canmore
#9 Romantic Hotel in Canmore
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Pocaterra Inn 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Nestled amidst the towering peaks of the Canadian Rockies, the Best Western Plus Pocaterra Inn is your ideal lodging choice while visiting Canmore Alberta. From the warm welcome in our lobby to our spacious guest rooms, you are sure to experience superior service while staying with us.Our hotel features tastefully decorated guest rooms with a multitude of amenities including stunning views of the surrounding Rocky Mountains, fireplaces, free high-speed wireless internet, microwaves, refrigerators, coffee makers, and LCD TV’s. Guests can enjoy our daily complimentary hot continental breakfast and access to our business centre, fitness facility, games room and meeting rooms. In addition, our hotel features a whirlpool, steam room, sauna and indoor swimming pool with a large waterslide perfect for the whole family to enjoy.Just minutes away from Banff National Park the Best Western Plus Pocaterra Inn is a great place to explore the Canadian Rockies, natural hot springs, lakes, glaciers, canyons, and ski resorts. When visiting Canmore Alberta, the Best Western Plus Pocaterra Inn will make your stay feel just like home, but better. Our relaxing atmosphere, tastefully appointed rooms and friendly hospitality are the perfect complement to your visit to the Canadian Rockies. ... more   less 
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Also Known As:
Best Western Pocaterra Hotel Canmore
Best Western Canmore
Canmore Best Western

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