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Best Western Pocaterra Inn
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Reviews (1,119)
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743 - 748 of 1,119 reviews
Reviewed 25 March 2014

Clean,comfortable end to a long day of driving. Rested and ready to drive again the next morning. Staff were helpful in suggesting restaurants and recommending a choice near by. I have a mobility handicap so appreciated the ramps and elevators plus the handicapped parking near the entrance. The fan in the bathroom was not working but that was no great hardship.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Eileen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2014

I was very tired to drive from BC accross Rocky Mountain all day long. When I entered lobby it was little bit messy but they were renovating all hotel. When I checked in the room it was really nice all amenity and facilities. Room has ample space and crispy clean and fire place made me a warm and enjoyable night after long drive. Staffs are really kind and helpful and hotel location was very easy to access. I love this hotel and their staffs are wonderful.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Byung Moon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014

We've made very good/excellent experience with BW hotels but this one just disappointed us.
The breakfast area was dirty and the food stations where always empty. The employees needed a long time to refill the food stations. We were so frustrated that we went to another restaurant for breakfast on the second day of our stay.
Also we found a sock from the previous guests in our hotel room. We complained about both things and the hotel staff was understanding and they gave us 10% off for our stay. They ask us to give the hotel another chance. We felt that the hotel really cares what their customer things and that was very nice.

  • Stayed: December 2013, travelled with family
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2  Thank Kai0815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

This is a nice hotel. It was quite clean and had very comfortable beds. The kids loved the waterslide because it shot you out like a rocket, and the pool was nice temperature. In the morning, we decided that the free breakfast was one of the best we ever had.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Sharon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2014

This hotel, located on an obscure one way street is a bit tricky to get to but well worth the effort. They are in the process of renovating and we got a room that had just been updated. Not many hotel room have a gas fireplace - but this one does. Unfortunately, it set off the smoke detector - but no harm done - a call to the front desk sorted it out quickly. Staff was efficient and helpful. Room was exceptionally clean and well appointed. Complimentary breakfast was entirely adequate.

  • Stayed: March 2014, travelled with family
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Thank Dennis F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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