The hotel isn’t too impressive from the outside and the lobby is rather awkward (three separate ways to enter). Check in was very good and we were offered an upgrade because of our diamond status with BW. I usually have to ask about upgrades so this was refreshing. Our upgrade was to a deluxe room that had lots and lots of room (space for two queen beds and a full size sofa to be lined up all along one wall).
Attractive bench at the foot of each bed (see what didn't work below).
Beautifully appointed room with a bed that slept well.
Great deep, long soaking tub (but see what didn't work below).
The hot water in the bathroom was instantly very hot - no waiting for it to warm up.
Recycle bin in every room.
The AC could be controlled from a thermostat on the wall.
I asked for some butter in the evening as I’d just bought some crispy bread. The front desk clerk happily got me some butter and a knife and presented it all to me on a plate.
They had real tableware available at breakfast only. Not a plastic dish, bowl or piece of flatware to be seen. Real mugs for coffee instead of paper cups.
An urn full of hot chocolate and cookies available in lobby.
Great breakfast options - cheese omelets and sausage each day.
In addition to skim and 2% milk they offered Almond Breeze.
Delicious OJ (with pulp).
What Doesn't Work:
We kept running into the benches at the foot of the bed during nighttime trips to the bathroom.
The tub was difficult for a less mobile person to get out of as there was no arm rest on the wall side.
The room had no desk - just a square table.
Minimal outlets and the ones that were available weren’t in the best locations.
No coffee available in the lobby.
All in all I enjoyed my stay - the room was beautiful and the breakfast plentiful. I plan to return.
- Official Description (provided by the hotel):
- Nestled amidst the towering peaks of the Canadian Rockies, the Best Western Plus Pocaterra Inn is your ideal lodging choice while visiting Canmore Alberta. From the warm welcome in our lobby to our spacious guest rooms, you are sure to experience superior service while staying with us.Our hotel features tastefully decorated guest rooms with a multitude of amenities including stunning views of the surrounding Rocky Mountains, fireplaces, free high-speed wireless internet, microwaves, refrigerators, coffee makers, and LCD TV’s. Guests can enjoy our daily complimentary hot continental breakfast and access to our business centre, fitness facility, games room and meeting rooms. In addition, our hotel features a whirlpool, steam room, sauna and indoor swimming pool with a large waterslide perfect for the whole family to enjoy.Just minutes away from Banff National Park the Best Western Plus Pocaterra Inn is a great place to explore the Canadian Rockies, natural hot springs, lakes, glaciers, canyons, and ski resorts. When visiting Canmore Alberta, the Best Western Plus Pocaterra Inn will make your stay feel just like home, but better. Our relaxing atmosphere, tastefully appointed rooms and friendly hospitality are the perfect complement to your visit to the Canadian Rockies. ... more less
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- Also Known As:
- Best Western Pocaterra Hotel Canmore
- Best Western Canmore
- Canmore Best Western