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Mystic Springs Chalets & Hot Pools
Ranked #16 of 28 Hotels in Canmore
Certificate of Excellence
Reviewed 29 January 2014

We stayed a Saturday night at two bedroom Condo, 6 of us and it was perfect. Two nice bedrooms upstairs, TV, dining table and fireplace downstairs. Very clean and convenient, staff very polite and nice and overall great stay. will definitely come back to mystic for another ski trip.

  • Stayed: January 2014, travelled with friends
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Thank spring e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 29 January 2014

Our room was perfect, great bed, washroom and kitchen. Close to Main Street for shopping and restaurants. Pool and hot tub also perfect....glad for the robes!
Very enjoyable stay! Can't say anything about the service as we didn't call for any.

Room Tip: We were by the pool which was great!
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  • Stayed: January 2014, travelled with family
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Thank Rita L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2014 via mobile

What a way to relax, kick back and warm up in the hot tub.
Very private, quiet and close to town that's what made me attracted to the location.
The kitchen is a great added value and is fully equipped with all you need to make your favorite meal. Great times!

Stayed: January 2014, travelled as a couple
Thank foodwineandcigars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this reviewResponded 24 January 2014

Thank you foodwineandcigars for "relaxing" at Mystic!!! Glad to hear that you enjoyed your stay with us and utilized our hot tub to kick back and relax!!! We hope to host you again in the very near future!!! Thanks again!!!

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Reviewed 5 January 2014

My Family and I stayed here from Dec 22nd-27th and couldn't have picked a better hotel four our needs. We brought our two daughters(2 and 4) and our dog. The property is beautiful and the rooms are well appointed.

Hot pool and hot tub were great however for the little ones outside temperature is very important as they are outdoors. That in mind the hot tub is always a great place to warm up. Maintenance was quick to attend to our needs as one tv didn't work and they very quickly replaced it..

Overall nice place and we had an enjoyable stay.

  • Stayed: December 2013, travelled with family
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Thank jmx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this reviewResponded 24 January 2014

Thank you jmx2 for bringing your family to Mystic and spending your Christmas week with us!!! So pleased to know that you enjoyed your stay with us and that we were of help to you when you needed assistance!! I will be sure to pass this along!! Please do come back soon!!! The summertime would be great outside temperatures for your little ones to enjoy the pool area more!!! Thanks again!!!

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Reviewed 3 January 2014 via mobile

I do feel let down when a facility doesn't live up to its pictures, which was our experience at Mystic Springs.
Pros: decent location, clean, pet friendly, good supply and replenishing of kitchen and bathroom supplies, robes and pool towels provided, easy access if an on street parking spot could be found.

Cons: no insuite laundry, mediocre quality of construction and finishings(could hear every footfall next door), very limited number of TV channels, lack of storage space in kitchen cabinets, lack of square footage in unit which led to a cramped feeling overall, no designated parking which resulted in us having to park in a no park zone NY's eve(which is presumably why we had to pay $300/nt with a very restrictive cancellation policy)

  • Stayed: January 2014
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2  Thank LesleyWin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this reviewResponded 24 January 2014

Thank you LesleyWin for your comments about your stay and our property...without guests like yourselves we wouldn't know where we need to keep improving!!! We do have parking on the street, on the side of one block of buildings and around the back of another. Sorry you could not find one especially New Year's Eve (it is one of Canmore's busiest times). Not sure if you were informed or read your Welcome Letter but we also have a laundry area for all of our guests to use but unfortunately as you pointed out it would be nicer in the chalets. We really do appreciate all of your comments and hope that you will come back to stay with us in the future!

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Reviewed 30 December 2013

We stayed in Condo 133 and we had a wonderful time. Our condo backed up onto the heated outdoor pool and hottub. We just went out our patio doors and around on the walk into the area. The front desk help was great, since we got there in the dark and didn't know the layout of downtown or which way to go she directed me walking directions. And it is a short 15 min walk to downtown. She also gave me a card for a cab company if I so wanted. My family went skiing and I stayed behind.The condo was equipped with everything we needed for our 3 days there. I didn't bring any food that needed bbq'ing but if I had the shared bbq was by the pool area. They had even a plate of cookies there when we arrived. I didn't need housekeeping during our stay but they did offer and I told them it wasn't necessary. I would recommend this to others and would stay here again.

  • Stayed: December 2013, travelled with family
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Thank CandiceDarcy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this reviewResponded 24 January 2014

Thank you CandiceDarcy for staying with us at Mystic during the holidays and we are so glad to know that you enjoyed our pool and your chalet!!! We hope to see you and your family again very soon!!!

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Reviewed 11 November 2013

We stayed at mystics springs Saturday to Monday for a quick weekend getaway. Great pet friendly townhouse, with ground floor access when we needed to get out for a walk. We even had a welcome gift for our dog! We didn't need second bedroom, but it is a bonus if needed for sure. Unlike other condos we have stayed in, wifi worked great! Small kitchen, but big enough for meal preparation. Would stay again for sure.

  • Stayed: November 2013, travelled as a couple
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Thank LMacD
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Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this reviewResponded 19 November 2013

Thank you LMacD and your dog for staying with us!!! At Mystic we value family and recognize that dogs are part of that too!!! Glad he enjoyed his welcome treat!! We hope that you come back again very soon!!!

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Additional Information about Mystic Springs Chalets & Hot Pools

Address: 140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool
Hotel Style:
#6 Romantic Hotel in Canmore
Price Range: £92 - £305 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Springs Chalets & Hot Pools 3.5*
Number of rooms: 44
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Also Known As:
Mystic Springs Chalets & Hot Pools Hotel Canmore
Mystic Springs Chalets And Hot Pools
Mystic Springs Canmore

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