These condos have a good layout for a small family. However, be warned their housekeeping only occurs every 3 days during a stay. They do not make your beds, sweep your floors, etc. daily which would be common in any other hotel.
They are supposed to bring towels and change the garbage daily which they did not in my case. I called front desk upon returning from skiing to no towels, filled garbages and the receptionist said there were no cleaning staff in the evenings and she would call me back. She never did. At checkout when i raised this concern the front staff said it was our fault as we had dead bolted the backdoor (pool entrance). The front door was not bolted and that is the entrance they typically entered in the past. When i told her that was ridiculous to blame us for locking the back door for safety, she gave a 10 percent off one night. When she did so she overcharged me by 100. Seriously guys! Nicer condos with better maintenance staff for same price.
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- Also Known As:
- Mystic Springs Chalets & Hot Pools Hotel Canmore
- Mystic Springs Chalets And Hot Pools
- Mystic Springs Canmore