We exchanged to this unit through interval. We own at a Marriott and have similar standards and expectations for our stay. I tried to make sure my expectations weren't too high because I had read previous reviews. And while it wasn't necessarily the level of a Marriott type establishment, I would never hestitate to stay here again or to recommend my family & friends stay here.
As the previous poster indicated, there were some minor issues.
But all of those things aside, what totally made up for that was the service we receieved once we were checked in. We were invited to a continental breakfast the next morning which they said was to help us with our itineraries. I did not want to go because i was sure this was the standard timeshare pitch but my wonderful husband insisted. I'm very glad he did. There was no pitch and staff made it clear there would not be one unless we wanted one. They truly just wanted to let us know what activities were available to us as a group and assist us in planning things to do on our own. They had group trips for hiking, biking, white water rafting and invited us all to a steak & chicken barbecue the following night (complete w/cocktails) and then a going away cocktail party on Thursday night.
I've stayed at plenty of marriotts and yes, the construction and appointment of the units may be a step up but the down to earth service we received from the folks here went way above and beyond anything we expected. And while the bottom line is that this resort, like all timeshare resorts, wants to sell timeshares, they do it by creating relationships and being great at customer service rather than the hard sell approach. I think most people appreciate that.
Don't hesitate to stay at the Canmore Sunset. It was a great experience and very convienent to everything...
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- Also Known As:
- Sunset Resorts Canmore Hotel Canmore
- Sunset Hotel Canmore
- Canmore Sunset Hotel