carpet is very dirty and aged. door can't close without slamming it. swimming pool is dirty too since no one is maintaining it. curtains are dusty. grill is half broken. pull out sofa bed is in poor shape with no pillow and blanket.
staff is clueless, when asked for more blankets, pillows, and towels, answer is always "no". nothing is available in front office. house keeping only come once a week (on Saturdays). no one is in office between 4pm to next morning 9am. even someone is in office, she offers no help.
don't be fooled by its fancy website.