We recently spent 5 nights here (July 10 - 15). Let's just say the suite was in great need of a deep cleaning!!
We were provided with a "starter" kit of cleaning products. It contained 2 laundry soap, a sponge & 2 dishwasher tablets & a tiny bottle of dishwashing soap (hotel shampoo sized). I don't mind providing my own laundry soap, but 2 dishwasher tablets for a 5 day stay? You want clean dishes when we leave?!
The information package that we received upon check in stated the towels & linens would be changed on day 4. Garbages, etc would be emptied at that time. We had NO service during our 5 night stay.
Upon check out, the clerk tried to charge us $11 but was unable to tell us what it was for. He also would not take our card keys, but made us walk 2 steps to deposit them is a basket. Not an issue for sure, but his attitude was definitely an issue.
This was our third time staying here. Each time the cleanliness of the units deteriorates. They are now to a point that we will not be staying here again.More