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“Absolutely Perfect”

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Falcon Crest Lodge by CLIQUE
Ranked #2 of 28 Hotels in Canmore
Certificate of Excellence
GreenLeadersGold level
Reviewed 4 September 2014

We stayed in a 2 bedroom unit on the forth floor. The staff were friendly and very helpful with recommendations for restaurants and other inquiries. The unit was clean, modern and completely stocked with everything we needed. There were 6 adults so we did utilize the pull out couch. The couch wasn't super comfortable, so the next day they brought 2 extra duvets to place on the mattress - perfect. The Bque on the balcony is a wonderful bonus, we grilled dinner twice. The views are amazing. We had a change in our travel plans and had to cancel 1 night, again they were more then accommodating. Don't hesitate to book here ! You will love it. When we come back to Alberta we will definitely return to Falcon Crest !



Stayed: August 2014, travelled with family
Thank catcharay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded 5 September 2014

Thank you for sharing your experience of your visit with us. We are pleased to know that you think so highly of our staff and accommodations. We truly enjoy providing you with a "perfect stay", and do hope to see you again in the future.

We can offer you a special "repeat guest" rate for your future stay.


Cory Haggar
General Manager
403-678-6150

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (1,349)
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554 - 560 of 1,349 reviews

Reviewed 3 September 2014

I would highly recommend Falcon Crest. We were given the far ground floor corner suite, complete with six windows in living room alcove looking out onto beautiful Aspen trees, nice size living room, kitchen with dishwasher , washer dryer in unit, a most luxurious bathtub ( with bath salts included), fireplace, patio and grill with picnic table!. I was disappointed at first that the lodge is packed in a neighborhood of other hotel/ lodges and that we weren't up higher with views of the mountains surrounding us, but having ground floor access to our "little cabin" proved very delightful and the other buildings didn't impinge on our feeling of privacy or enjoyment. Beds are very comfortable, and at night, it is very quite. ( except for early evening the kids playing in pool next door).We found several fun paths to take into Canmore town center...about 20 minute walk. The staff has been extremely responsive to any requests, like more decaf coffee, directions and recommendations of where to visit. They even offered to move us the last few nights of our stay so we could enjoy a mountain view, but we were so happily ensconced in our cozy "cabin", we declined the generous offer. The DVD collection is extensive, nice to have on our one very rainy night. Plus free popcorn!! I would suggest they put better lighting especially in living room. A little difficult to read at night. ( we just switched the bedroom lamps to the living room and all was well) We would definitely return.

Room Tip: If you are set on having mountain view, you should request being on high floor. Also, corner suites...
  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank DebD222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded 4 September 2014

We are please to hear that you would come to stay with us again. We pride ourselves on making your stay with us an excellent one, and are happy to know that you think so highly of us. It sounds as if you enjoyed some or our many amenities that we love to provide our guests as well.
We look forward to seeing you again.

Thank you for taking the time to raise your concern about the lighting in the room. We will ensure we see if we can improve upon this.

Cory Haggar
General Manager
403-678-6150

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2014

We have stayed at many resorts over the years in Canmore.
This was by far the most enjoyable.
Friendly greeting,early check in 12:30 pm,request for ground floor room.
All with the ease and grace of a well run operation.
We had a 1 bedroom suite with huge bathroom and shower,fireplace,comfortable bed and a fully equipped kitchen.
The only negative was a very rambunctious child in the suite above us,and,one element was burnt out on the stove.Minor annoyances.
Otherwise a great resort.
We will be back.

Stayed: August 2014, travelled as a couple
Thank austin48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded 3 September 2014

We are pleased to know you enjoyed your stay, and do appreciate the high rating you gave us. Please note that if you stay with us again in the future we do have 24/7 Guest Services agents that assist you with any challenges you had. Our goal is to always provide you with a "perfect stay", and we do hope you will give us the opportunity to do this for you in the future.

Thank you for taking the time to share your review.

Cory Haggar
General Manager
403-678-6150

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2014

We stayed in the 2 bedroom apartment and we were not disappointed. (5 adults) It was lovely. Great balcony overlooking the mountains, full size fridge, dishwasher and washing machine and dryer. Really comfortable beds. Main bedroom had ensuite. Everything you need. Service was friendly and with a smile. Never had a problem with car parking. We really hated leaving here.....3 nights was not enough...Highly recommend this property.

  • Stayed: August 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank JMartin270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded 3 September 2014

Thank you for taking the time to share your experience with new. and potential guests. We arer pleased to know that you enjoyed your time with us so much, and that we were so hard to leave. Your more than welcome to come and see us again, and we hope you do!

We do offer a special "repeat guest" rate for your future stay.

Cory Haggar
General Manager
403-678-6150

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2014

We spent 4 nights at the Falcon Crest Lodge. We were in room 411 and paid extra for the incredible view of the 3 sisters mts. Our room had a full kitchen with queen bed, and laundry facilities. The large towels in the bathroom were soft and fluffy and not scratchy like some hotel chains. They provided bath salts to soak in the large tub which came in handy after hiking some of the trails. I made our breakfasts and packed lunches in the kitchen. There were plenty of kitchen utensils. We did eat our dinners out. The hotel provided paper towels, dish detergent, and laundry soap. I used the laundry facilities on our last evening.The staff were friendly and eager to give advice on hikes and restaurants. The hotel was very quiet. Occasionally, you would hear the trains.My only criticisms, which are small, were some stains on the carpet and also some wear spots. The dishwasher was also very loud, and we would run it when we left our room.

Room Tip: We stayed in room 411 which had a great view of the 3 sisters mts. It was quiet.
  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Jo Ellen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded 3 September 2014

Thank you for bringing your concern of the carpet to our attention. It is guests like you that help us to maintain our high standards and keep us at being the number #1 Hotel in Alberta on Trip Advisor. We are pleased to know that you had such an enjoyable stay.

We look forward to seeing you again in the future.

Cory Haggar
General Manager
403-678-6150

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2014 via mobile

Thanks for another long weekend get away. Even in the busy season when service is deficient in abundance in Alberta due to shortages of workers, Falcon crest Lodge continues to deliver. Free movies, park pass, storage locker in the parking garage, car wash .... Every need was met and my expectations exceeded yet again. I love this place. It's home away from home for me. The staff here bring service to new heights. Thanks for another great stay. All I can say is see you again as soon as I can.

Stayed: August 2014, travelled with friends
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded 2 September 2014

We truly value our guests, and we are so pleased to know that we continue to provide you with the service you deserve. We love to provide all of our guests with superior service, and a excellent room product so that your stay with us is always memorable.

We look forward to seeing you again soon.

Cory Haggar
General Manager
403-678-6150

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2014

My wife and I stayed at this resort during the labor day weekend on our first stay in Canmore. The room was very nice with a well equipped kitchen (and your own in-suite laundry!). The staff were very friendly and helpful, and probably the best part were the hot tubs. Underground parking is super handy too! We will definitely stay here again in the future.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Adam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded 2 September 2014

We are pleased to know that you are going to come back and see us again. It sounds as if you had a lovely time away with us, and we would see you again for years to come.

Thank you for sharing your experience of the Falcon Crest Lodge with new, and potential guests.


Cory Haggar
General Manager
403-678-6150

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Falcon Crest Lodge by CLIQUE

Address: 190 Kananaskis Way, Canmore, Alberta T1W 3K5, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Hotel Style:
#1 Family Hotel in Canmore
#1 Green Hotel in Canmore
#2 Romantic Hotel in Canmore
#2 Business Hotel in Canmore
Price Range: £82 - £288 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Falcon Crest Lodge by CLIQUE 3.5*
Number of rooms: 76
Official Description (provided by the hotel):
If you are searching for luxurious mountain accommodations located within minutes of Banff National Park, the Falcon Crest Lodge in Canmore offers the perfect setting for your next Rocky Mountain Retreat. Your mountain adventures begin at the Falcon Crest Lodge. Only a five minute drive to Banff National Park, the hotel is also just a short walk from downtown Canmore. Indulge with our hotel features and amenities including granite countertops, fluffy duvet comforters, pillow top mattresses and unparalleled service when you stay at Canmore’s finest hotel. Stay at the Falcon Crest Lodge in Canmore, Alberta and understand why our guests say we are “Soaring to New Heights in Hospitality” ... more   less 
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Also Known As:
Falcon Crest Hotel Canmore
Falcon Crest Canmore

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