Got off to a bad start when we arrived to find a notice on the door informing guests that check-in had been transferred to The Lodges at Canmore, which is a block down from Fire Mountain. The resort was empty for the majority of our stay so this was perhaps unsurprising. When we enquired if we would be able to use the facilities at the Lodges of Canmore (they have an outdoor heated pool with lovely views of the Three Sisters Peaks) we were told no, and the receptionist simply shrugged her shoulders when we asked why when we were expected to share their reception.
As it happens, the hot tub at Fire Mountain was not working for the majority of our stay so we were finally granted permission to use the pools at both the Lodges at Canmore and Bellstars other sister resort Mystic Springs.
The interiors were clean, almost new, cosy and well equiped. Avoid the unit at the far end of the building as it is much smaller than the others. Our two bed condo had one and a half baths although most of the units have two full baths and one half bath and the second bedroom barely had enough room to walk round the bed. The rest of our party had larger condos, which were much more spacious, for the same rate.
The cleaning staff were also borrowed from the other resorts meaning sporadic service. We stayed for almost two weeks and there was no full service and linen change, only garbage removal and clean towels daily, if we were lucky. A full service is available at a charge, this is not the norm for accommodation of this type.
If you are staying here mid-week, in the off season then save yourselves the endless trips to the Lodges at Canmore and stay there instead.
- Official Description (provided by the hotel):
- Fire Mountain Lodge mixes the amenities of a resort experience with the privacy and independence of your own condo. Stunning views of the famed Three Sisters peaks, Lawrence Grassi Ridge and Rundle Mountain draw the breathtaking outdoors into every room, while the urban-inspired interiors entice you to stay for good. Resort Amenities •Outdoor hot tub (open year-round) •Exercise room with men's and women's change rooms •Covered parking •High speed Internet access. ... more less
- Reservation Options:
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- Also Known As:
- Fire Mountain Hotel Canmore