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“Beware!!! gross misrepresentation/fraud”

Canmore Ranch & Barbecues
Calgary, Canada
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
“Beware!!! gross misrepresentation/fraud”
Reviewed 25 June 2014

We were very disappointed with our experience. After reserving a year ahead, they emailed a week before and said they had made other person plans for the weekend and would not be available for carriage or wagon rides. When we toured the site they showed us their gazebo, with large open panels and views of the mountains. When we arrived they had covered up the gazebo with ugly tarps due to rain the previous week. They refused to open the gazebo for us and take down the ugly tarps. They even threatened to cancel our booking if we required they take down the tarps and open the space for us!! The guy was rude, aggressive and misogynistic and completely lacking in professionalism. The bathrooms were not stocked (candles were in the men's room but not the women's). We had expected the space would be available to us as it was shown to us when we toured before making our booking and as it is shown on their website (not covered in ugly tarps!) By the end of the day my husband was considering disputing the charge on his credit card and having them charged with fraud. I would not recommend them to anyone and would not trust them with anything important.

Visited June 2014
Helpful?
10 Thank melinda s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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