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“This hotel is getting old”

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Comfort Inn & Suites
Ranked #3 of 7 Hotels in Saint Jerome
Reviewed 12 August 2014

This hotel is a nice property, located near the highway with a lot of restaurants very close by.

The room was dusty, and we were sick from the dust lifted from the old carpet by the air conditionner. Besides that the room was clean.

The air conditionning system was very cloud and not very effective. When we came in at night the room was at 25C and the next morning it was only at 23C even if we set the AC for 21C.

The room was large and well equiped.

The sleep quality was awful. The mattress springs were making squeaking noises each time someone moved on the bed. This was terrible enough to wake you in the night.

The breakfast was typical from Confort Inns, but the staff was overwhelm by the crowd and couldn't keep up refilling the food. This created some kind of chaos which lead some guest to become agressive and irritated. Not a pleasant atmosphere for a breakfast... But they serve a very decent coffee.

Based on all this, I would say that the value is not good. Next time I would probably try the Best Western next door.

  • Stayed: August 2014, travelled with family
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Thank SamuelChamplain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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24 - 30 of 78 reviews

Reviewed 7 August 2014

I stayed here 9 days for business. The room was very clean and the bed comfortable. There is a nice selections of restaurants around the hotel area to choose from. The staff was always friendly (even though I don't speak french) and helpful.
The only downfalls I noticed is for longer stays, there is no laundry facility at the hotel and I was unable to locate one in the community with my language barrier. So I wouldn't recommend an extended work stay here. A short stay most definitely.
The north and west ends of the hotel outside is piled up with clutter and should be cleaned up for safety purposes. A woodchuck has made a home under the pallets and lumber on the west side.
It would also be nice if the rooms were equipped with refrigerators.

  • Stayed: August 2014, travelled on business
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Thank Bryan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

My wife and I stayed two nights here one night before we started the Le Ptit Train Du Nord bike trail and one night after. We had the same room for both nights it was very clean and comfortable no issues AT ALL. Great location to the shuttle bus pickup to take us and our bikes to Mt Laurier to start are ride MAYBE 2-3 minutes away. Tim Hortons a stone throw away and some local restaurants plenty of options. Downtown is a very short car ride for a drink at one of the MANY outdoor patios. All in all a great stay I would highly recommend this hotel especially if you are doing the trail.

  • Stayed: June 2014, travelled as a couple
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Thank Kawabunga18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2014

I had a meeting around the area and decided to stay at this locaitons. The parking lot was very well lit and the night auditor was very friendly with me during my check. The room gave me a warm feeling when I entered and the bed was very comfy., What i did find funny was the sink near the room's entrance, however it did not bother me in any way. Sadly I was in a hurry the next morning and did not get to have their breakfast. Their morning crew was alsovery friendly (night auditor was still there). Overall, I was very satisfied with my stay and would recommend it to anyone.

  • Stayed: May 2014, travelled on business
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Thank TheWongster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2013

The friendly staff at the front desk go above and beyond to assist with anything from future reservations to very helpful and effective advice about dining and entertainment in the local area. The rooms are spacious with large beds adorned with multiple small pillows. Although the windows do not open, they provide nice views. There is even an smal exercise room equipped with vaious machines for those inclined to do an indoor workout.

The lobby is spacious and accomodates a large seating area for the great hot breakfast served early in the morning.

Room Tip: For a quiet sleep, pick a room overlooking the parking lot instead of the road.
See more room tips
  • Stayed: December 2013, travelled on business
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Thank CanadianaJones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

Room was dirty, mold on the floor near the tub. beds were uncomfortable. My car was broken into in the parking lot. the staff were not helpful or friendly.. Breakfast was average. They do offer complimentary movies to watch on your dvd player in your room. I would not stay here again.

  • Stayed: October 2013, travelled on business
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1  Thank Dave K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2013

We stayed here before our P'tit Train du Nord bike trip. The service was good. The room was spacious and clean. High ceilings. The continental breakfast was OK - very typical, toast, cereal, yogurt, bananas, english muffins. I would stay here again.

  • Stayed: August 2013, travelled as a couple
    • Value
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Thank JenniferOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Address: 255-8 Rue de Martigny W, Saint Jerome, Quebec J7Y 2G4, Canada
Phone Number:
Region: Canada > Quebec > Saint Jerome
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Saint Jerome
Price Range: £82 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn & Suites 3*
Number of rooms: 67
Reservation Options:
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Also Known As:
Comfort Inn Saint Jerome
Saint Jerome Comfort Inn

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