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“Great hotel..one of the best for the money”

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Quality Suites Drummondville
Ranked #1 of 7 Hotels in Drummondville
Certificate of Excellence
Reviewed 31 May 2014 via mobile

Loved it!! Very friendly staff, accommodating. Beautiful rooms, great value. Showers were my favorite. Comfy beds. Breakfast decent. Pool super. Compares to 200$ ! A night hotels ..keurig in room. Great little kitchenette..only prob no restaurant

Stayed: May 2014, travelled as a couple
Thank Trish F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genevieveowner, Propriétaire at Quality Suites Drummondville, responded to this reviewResponded 15 August 2014
Google Translation

Cher client, Chère cliente,

Afin d’atteindre ses hauts standards de qualité et d’offrir un service hors pair, il est nécessaire d’obtenir les commentaires de notre clientèle. De cette façon, nous sommes en mesure d’apporter les correctifs appropriés et ainsi vous servir à la hauteur de vos attentes.

C’est pourquoi nous aimerions vous remercier pour vos commentaires. Nous sommes très heureux d’apprendre que votre séjour vous ait plu et que les commodités de votre suite aient été à la hauteur de vos attentes!

Malheureusement, étant un hôtel de services limités, nous n'avons effectivement pas de restaurant sur place. Par-contre, nous vous invitons à essayer notre restaurant le Globe Trotter se trouvant à 10 minutes en voiture de notre hôtel.

Aussi, si vous ne souhaitez pas quitter l'établissement, vous pouvez également commander en tout temps des mets en provenance des restaurants avoisinnants qui offrent le service de livraison.

Encore une fois, nous vous remercions pour vos précieux commentaires et nous espérons vous revoir bientôt parmi nous.

Au plaisir de vous revoir prochainement!

Geneviève Milot
Propriétaire

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (334)
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150 - 156 of 334 reviews

Reviewed 23 April 2014

Superbly convenient access of Rt 20 (easy off - easy on - right next to gas station too) Courteous and efficient check-in. Beautiful lobby and dining room (although I had to leave too early to sample breakfast). Room was fantastic. My first reaction was can I move in forever. Spotlessly clean with modern appointment. Large bath. Coffee was Keurig type and delicious (2 free cups - with extra available from front desk). Super comfortable bed. Has to be one of the best hotels I've stayed in for a long time. Normally I would expect to pay $250-$300 for a room such as this.

  • Stayed: April 2014, travelled on business
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Thank wallace m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genevieveowner, Owner at Quality Suites Drummondville, responded to this reviewResponded 6 May 2014

Dear guest,

Thank you for your comments! In order to offer you the best possible service we enjoy getting feedback from you. It is also our goal to provide our guests with the same pleasant and friendly service which you have come to expect at our hotel over the years.

This is why we would like to thank you for taking a minute of your time to write a review about your last stay with us. We are glad to know that you liked your stay and that the room and its facilities were up to your liking. Regarding the breakfast, do not hesitate to inform the front desk when you have to leave early. The night auditor can always give you a few things or two so you won't leave with an empty stomach. We look forward to welcome you again!


Truly yours,

Geneviève Milot
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014

I had very low expectations because my experience with Choice hotels has been that they are clean but completely outdated and generic. I am used to upper scale hotels like Fairmonts. When driving up I got a little excited when I saw it from the outside and then when I went in and realized that the exterior matched the interior I was extremely happy although the room would be the true test. Ding! Ding! Ding! Ding! We have a winner! The room was beautiful and exactly what my husband, two kids (6 & 8) needed. The staff was super friendly and even inquired about the activity my daughter was doing which made her more than happy to give them a crash course on Rainbow Looms. The pool area was great and the breakfast and breakfast area lived up to the rest of the hotel. Overall an extremely pleasant stay!

  • Stayed: April 2014, travelled with family
    • Value
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Thank NancyKP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genevieveowner, Owner at Quality Suites Drummondville, responded to this reviewResponded 6 May 2014

Dear guest,

Thank you for your comments! In order to offer you the best possible service we enjoy getting feedback from you. It is also our goal to provide our guests with the same pleasant and friendly service which you have come to expect at our hotel over the years.

This is why we would like to thank you for taking a minute of your time to write a review about your last stay with us. We are glad to know that you liked your stay and that the room and its facilities were up to your liking. We are also glad to know that the service you received from our staff pleased you. Your daughter's activity was really amazing, she is very talented!

Once again, thank you for your comments and we look forward to welcome you again!


Truly yours,

Geneviève Milot
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

This hotel is in a great location with it's proximity to the highway. Rooms are clean with nice amenities and the beds are very comfortable. Very quiet too. The newly remodeled breakfast
area is very nice and well maintained with ample selections for breakfast meal. Staff has always been very helpful and friendly.

Room Tip: Room was very quiet even with the close proximity to the highway. This hotel is very busy on the...
  • Stayed: April 2014, travelled with friends
    • Value
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Thank MissRoxiegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genevieveowner, Owner at Quality Suites Drummondville, responded to this reviewResponded 22 April 2014

Dear guest,

Thank you for your comments! In order to offer you the best possible service we enjoy getting feedback from you. It is also our goal to provide our guests with the same pleasant and friendly service which you have come to expect at our hotel over the years.

This is why we would like to thank you for taking a minute of your time to write a review about your last stay with us. We are glad to know that you liked your stay and that the room and its facilities were up to your liking. We look forward to welcome you again!


Truly yours,

Geneviève Milot
Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014

Beautiful place to stay, the room was super clean I mean no dust any where, bathroom was very nice . the beds very comfy and pillows to every things was perfect, the maid that clean the rooms is doing a very good job, I would like to thank you Audree for all the questions we ask and very good breakfast. keep up the good work will be back

Room Tip: always ask to see the room first.
  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
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Thank gjpb60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genevieveowner, Owner at Quality Suites Drummondville, responded to this reviewResponded 22 April 2014

Dear guest,

Thank you for your comments! In order to offer you the best possible service we enjoy getting feedback from you. It is also our goal to provide our guests with the same pleasant and friendly service which you have come to expect at our hotel over the years.

This is why we would like to thank you for taking a minute of your time to write a review about your last stay with us. We are glad to know that you liked your stay and the cleanliness of our rooms. We are also glad to know that the service offered by Audree was up to your liking. We look forward to welcome you again!


Truly yours,

Geneviève Milot
Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

Beautiful architecture outside, nice room, clean and modern. Wonderful free breakfast, and if you are a quality suites member, a rose at check in. Not the most expensive hotel we stayed at on our trip but the best!

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Thechrissy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genevieveowner, Owner at Quality Suites Drummondville, responded to this reviewResponded 2 April 2014

Dear guest,

Thank you for your comments! In order to offer you the best possible service we enjoy getting feedback from you. It is also our goal to provide our guests with the same pleasant and friendly service which you have come to expect at our hotel over the years.

This is why we would like to thank you for taking a minute of your time to write a review about your last stay with us. We are glad to know that you liked your stay and that the room and its facilities were up to your liking. Regarding the roses, we offer them upon departure to all our guests to thank them for choosing our hotel for their stay and we are glad to know that you liked it too!

Once again, thank you for your comments. We look forward to welcome you again!


Truly yours,

Geneviève Milot
Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2014

The Staff was amazing and the room was impeccably clean and wonderfully adorned with little extras that made my stay feel like pure luxury and comfort combined. I would definitely recommend. I had forgotten something valuable in my room and only realized it long after I'd checked out that day. The staff had kindly labeled it with my name and put aside for me at the front desk. The coffee and tea available throughout the day was also a very nice touch.

Stayed: March 2014, travelled on business
Thank Catherine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genevieveowner, Owner at Quality Suites Drummondville, responded to this reviewResponded 2 April 2014

Dear guest,

Thank you for your comments! In order to offer you the best possible service we enjoy getting feedback from you. It is also our goal to provide our guests with the same pleasant and friendly service which you have come to expect at our hotel over the years.

This is why we would like to thank you for taking a minute of your time to write a review about your last stay with us. We are glad to know that you liked your last stay and that the room and its facilities were up to your liking. We are also glad to know that the service offered by our staff pleased you. We look forward to welcome you again!


Truly yours,

Genevieve Milot
Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Suites Drummondville

Address: 2125 Rue Canadien, Drummondville, Quebec J2C 7V8, Canada
Phone Number:
Region: Canada > Quebec > Drummondville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Drummondville
Price Range: £70 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Drummondville 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
The QUALITY SUITES DRUMMONDVILLE is a young, completely smoke-free hotel, seeking to offer the best service for its guests. Whether your purpose is business or leisure, you will be charmed by our 71 suites, all equipped with a kitchenette, fridge and free wireless high speed internet service, all offered at a competitive rate. A healthy all-you can eat deluxe continental breakfast is included with every suite. But we don’t just stop there! We also offer access to an indoor swimming pool with integrated spa, exercise room and a business centre to accommodate all our customers. No efforts have been spared to meet the needs of corporate as well as leisure guests. Since 2006, the Quality Suites Drummondville has received the highest honour awarded by Choice Hotels Canada, the Gold Hospitality Award. Gold Awards are presented to properties that consistently demonstrate excellence in exceeding Choice’s high quality assurance and guest relations’ standards. But this, year we outdid ourselves by winning Choice Canada’s prestigious Platinum Hospitality Award. Also, for the second year in a row, top honours went to the Quality Suites for winning an Apex Award for the 'Highest Likelihood to Recommend' scores for both Quebec and Canada after receiving the highest levels of guest satisfaction scores in Quebec and Canada from among more than 290 Choice Hotels® across Canada. The award, entitled the ‘Highest Likelihood to Recommend’ is based on results from a post-stay electronic guest survey conducted by a third party and designed to gather valuable information about every aspect of the guest’s experience, including how likely guests were to recommend the hotel to friends, family and co-workers. The hotel also garnered the ‘Spirit of Hospitality’ 2010 APEX Award for the Quebec region. There are many reasons why we want to keep going in the same direction and make your stay feel like your home away from home. We would be pleased to also put your name on our extensive list of regular visitors who found their way to Drummondville and the Quality Suites. ... more   less 
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Also Known As:
Quality Suites Drummondville Hotel Drummondville
Quality Inn Drummondville
Quality Hotel Drummondville
Quality Suites Drummondville Quebec, Canada

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