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“Excellent hotel”

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Quality Suites Drummondville
Ranked #1 of 7 Hotels in Drummondville
Certificate of Excellence
Reviewed 11 August 2005

I recently made a reservation for our company Vice President and his wife at this hotel -- based solely on reviews I found on Trip Advisor. He just returned and said the hotel was "perfect." Said everything seemed very new, food was good, the room was spacious and the staff was very friendly. He also said the pool was very nice. Thank you to everyone who takes the time to leave reviews. It's a great help!

  • Stayed: August 2005
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    • Rooms
    • Cleanliness
    • Service
4  Thank Travelnut64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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241 - 247 of 339 reviews

A TripAdvisor Member
14
Reviewed 23 July 2005

My husband and I stayed at this hotel on our way from Ontario to PEI last month, and were so impressed that we stayed at it again a week later on our way back home. We started out with a very minor glitch - no one at the front desk when we came in (which was admittedly fairly late at night) and no way to summon anyone. A couple of minutes of poking around and I found the front desk clerk hard at work in a conference room, setting up tables. When he saw me, he immediately came over and proceeded to check us in quickly and professionally, very friendly fellow who spoke excellent English (not a concern of ours, as we both speak French as well, but I know that many folks, my parents included, are hesistant to stop at hotels in Quebec for fear of not being able to communicate with staff). We were especially impressed by the non-smoking policy for the whole hotel. Our room was quite large and furnished with many convenience items such as a small refrigerator, microwave, sink and dishes, coffee maker etc -perfect for those of us on a long trip that have packed food to minimize fast food stops on the road. There is a cold-breakfast buffet included, and we found it quite adequate - plenty of bagels, breads, fruit salads, yogurt, five kinds of cereal, instant oatmeal, tea, coffee, and juices. Incidentally, on our second stay on our way back home, we arrived earlier in the evening than on our first stay, and the front desk had three staff members ready to serve arriving guests, all as friendly as the fellow who checked us in the week before.

My only suggestion for improvement would be that for late at night when the front desk staff may step away from the desk, perhaps a bell could be left on the counter to summon assistance - a cheap and easy fix to a minor problem. Otherwise, we were very pleased with this hotel and will definitely be staying there again on our next trip out East.

  • Stayed: June 2005
    • Value
    • Rooms
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4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2005

We stayed in this hotel for the first time on our trip from the east coast back to the Toronto area. Perfect timing for a nightly stop and right between Quebec City and Montreal.
Hotel was fabulous and I couldn't say anthing bad about it. Was completely spotless and seemed like a brand new hotel.

Great Job Quality Suites and we will stay again next year.

  • Stayed: July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
2  Thank DarleneBradford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Niagara Falls, Ontario
12
Reviewed 18 August 2004

My room had EVERYTHING. A kitchen, DVD player and it was SPOTLESS. Everything was amazing. Staff were extremly courteous. I will DEFINETLY stay here again.

2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago
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  • Stayed: July 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank FTTQ
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Genevieveowner, Directeur général at Quality Suites Drummondville, responded to this reviewResponded 1 week ago
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Reviewed 4 weeks ago
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  • Stayed: November 2017, travelled on business
    • Location
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    • Service
Thank Stevelegolfeur
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Genevieveowner, Directeur général at Quality Suites Drummondville, responded to this reviewResponded 1 week ago
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Reviewed 4 weeks ago via mobile
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Stayed: November 2017
Thank Renée Rodrigue A
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Genevieveowner, Owner at Quality Suites Drummondville, responded to this reviewResponded 3 weeks ago
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Additional Information about Quality Suites Drummondville

Address: 2125 Rue Canadien, Drummondville, Quebec J2C 7V8, Canada
Phone Number:
Region: Canada > Quebec > Drummondville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Drummondville
Price Range: £66 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Drummondville 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
The QUALITY SUITES DRUMMONDVILLE is a young, completely smoke-free hotel, seeking to offer the best service for its guests. Whether your purpose is business or leisure, you will be charmed by our 71 suites, all equipped with a kitchenette, fridge and free wireless high speed internet service, all offered at a competitive rate. A healthy all-you can eat deluxe continental breakfast is included with every suite. But we don’t just stop there! We also offer access to an indoor swimming pool with integrated spa, exercise room and a business centre to accommodate all our customers. No efforts have been spared to meet the needs of corporate as well as leisure guests. Since 2006, the Quality Suites Drummondville has received the highest honour awarded by Choice Hotels Canada, the Gold Hospitality Award. Gold Awards are presented to properties that consistently demonstrate excellence in exceeding Choice’s high quality assurance and guest relations’ standards. But this, year we outdid ourselves by winning Choice Canada’s prestigious Platinum Hospitality Award. Also, for the second year in a row, top honours went to the Quality Suites for winning an Apex Award for the 'Highest Likelihood to Recommend' scores for both Quebec and Canada after receiving the highest levels of guest satisfaction scores in Quebec and Canada from among more than 290 Choice Hotels® across Canada. The award, entitled the ‘Highest Likelihood to Recommend’ is based on results from a post-stay electronic guest survey conducted by a third party and designed to gather valuable information about every aspect of the guest’s experience, including how likely guests were to recommend the hotel to friends, family and co-workers. The hotel also garnered the ‘Spirit of Hospitality’ 2010 APEX Award for the Quebec region. There are many reasons why we want to keep going in the same direction and make your stay feel like your home away from home. We would be pleased to also put your name on our extensive list of regular visitors who found their way to Drummondville and the Quality Suites. ... more   less 
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Also Known As:
Quality Suites Drummondville Hotel Drummondville
Quality Inn Drummondville
Quality Hotel Drummondville
Quality Suites Drummondville Quebec, Canada

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