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“Pretty good!”

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BEST WESTERN Hotel Brossard
Ranked #3 of 10 Hotels in Brossard
Montreal, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Pretty good!”
Reviewed 28 May 2014

There were a couple hotels to choose from in brossard, but it was definitely better for me than right downtown since the person who was meeting me in montreal wasnt comfortable enough with the idea of driving downtown. there were restaurants nearby, a gas station, really close to the bridge into the city. i picked it namely because it had a pool and sauna, which of course wasnt top knotch or anything, but it was clean, well lit, and was in great condition. the rooms were also perfectly clean, the breakfast wasn't lacking in options, and i think that it was worth the 120$ just for the peace of mind that comes with it fitting best western standards. yeah its not the ritz but it was clean, well located, had all the amenities needed for a weekend, close to the city, and theres a hot dog place right next door in case you need a midnight snack, the liquor store a few steps down the street to get some wine to unwind, and a pool, sauna, and gym to occupy any spare time you might have. staff was also super friendly. Definitely would recommend asking for a downstairs room, so you can park right at the door and load your bags in if possible, super convenient, and if you're a smoker...well you can just step outdoors instead of exiting your room and going downstairs and coming back up after and repeating that x number of times.

Room Tip: again, downstairs was most convenient, being a smoker and having lots of luggage to haul in.
See more room tips
  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AprilleMariee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review, 9 June 2014
Dear Mme,

I would like to take this opportunity to thank you for your nice review on your recent stay with us here at BEST WESTERN HOTEL BROSSARD.
how pleasant it was to read your review! you have all nicely point out the advantage of staying with us instead of busy and pricey down town properties. hopefully we are your founded gem of your search.

thanks again and looking forward to have you with us soon in near future.

best regards.
Jinnie Kang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

236 reviews from our community

Traveller rating
    54
    107
    50
    19
    6
See reviews for
100
52
9
40
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
USA
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 May 2014

My husband and I drove up to Montreal for the weekend without making any travel arrangements. We were going to stay right in the heart of Montreal but actually found getting in and out of parking garages, traffic, construction to be a hassle so we drove just outside of Montreal and found Hotel Brossard. I found the staff extremely friendly especially being American and my french is not the best at all. The hotel is an older hotel but looks to had been renovated. We had a king size room and were very pleased with their room. The room smelled clean, the bedding was fresh and the bathroom was lovely. Water pressure no problems and the next morning they had a wonderful breakfast with plenty of tables to sit at. We were both pleased with this hotel and very happy with Best Western's customer service. There are plenty of choices close by for restaurants to eat and even a few shops to pick up a few things. If we find ourselves back up this way I would stay here again.

Room Tip: We were on the first floor. Like I mentioned before older style hotel where you get to park your ca...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmeribritUSUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review, 30 May 2014
Dear Sir/Mme,

thank you very much for taking time to write about us on your recent stay with us. we were truly happy to hear that you enjoyed your stay and experienced the advantage of our location and services we provide to our guests. your comment is truly encouraging us to continue do our job and hopefully next time when you are staying, we will have brand new lobby waiting for you.

thanks again for the beautiful comment and looking forward to have you soon.

Best regards.
Jinnie Kang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 26 February 2014

After reading all the reviews, I wasn't sure about staying at this hotel but I still booked it due to proximity of work. I was nicely greeted by staff when I arrived and I was given first floor room witch I wanted. The first day of my stay, there was young girl's hockey team stayed there and the breakfast room was very crowded like other reviewers experienced before.

Rooms: It was very clean with new carpet. The wireless internet was fast and there was LCD TV.
Also, the refrigerator and coffee/tea maker are available in the room.

Staff: They were nice and efficient. Except on the day of check out, the cleaning lady entered the room right after short knocking to door presuming the room is checked out(?) and I was coming out of shower. Without an apology, she closed the door by saying "I will be back".

Breakfast: There was hot and cold breakfast available with lots of seats. Even waffle makers were available. It was good!

Location: The hotel is well located in heart of Brossard. There is everything around the hotel (Mall, restaurants, bar, convenience store, Tim Horton, etc.). There is ESSO gas station with convenience store and Tim Horton inside (5 mins walking distance). IT WAS VERY CONVENIENT! Also, its about 15mins drive to downtown Montreal!

In general, it was much better than I expected except that cleaning lady who entered my room. I don't mind going back!

PS: Just make sure you lock the door when you are in room

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank monsieur_park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review, 30 May 2014
Dear. Monsieur Park,

I would like to take this opportunity to thank you for the review on your recent stay with us here at Best Western Brossard. I am glad that our amenities and services were meeting your expectation and truly glad about that you experienced the advantage of our location. for the unpleasant surprise visit you had from our housekeeper, I will make sure they get proper training on that. once again thank you for taking time to write about us and looking forward to have with us soon in near future.

Best regards.
Jinnie Kang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnipeg, Canada
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 29 December 2013

I stayed in a few Best Western hotels, so far this was the lowest quality of all.
It is more like a motel than a hotel. It definitely needs renovation. Elevator was an old one which did not even work, we had to carry our luggage to the second floor.
Internet was weak, I had hard time using Skype. Room was O.K.
Breakfast was good and restaurant staff were nice people.
I did not use the gym or pool, but they looked okay.
It was not so pricy, I think we got what we paid for. If you are not looking for a fancy place to stay, this is a good place to stay.

Room Tip: Make sure elevator works before booking the second floor rooms.
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ehsan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review, 13 January 2014
Dear Sir/Mme,

thank you for taking time to writhe about us on your recent stay.
I understand your frustration and concern, we will make sure that all is working in good condition. I also want to address that we will be doing some renovation so our guests will have more comfortable, memorable stay with us.

thanks again & hope to see you in near future!

Best regards.

Jinnie Kang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quebec City, Canada
Level Contributor
86 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 27 December 2013

We stay there one night as we were visiting family Christmas day. We arrived early (11.00 AM) and took a chance. The room was ready and we could check-in easily. The staff was nice and polite. The room was very clean. We could park our car at the room's door and we liked it as it was very cold. The bathroom was too small for two persons and the bed was not very confortable (too soft). The breakfeast was nice and the room to eat was clean and large. The woman at the breakfeast place did not spoke french and no french paper at the front desk as we are in a french speaking province.

Room Tip: Ask for a room far from the pool
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank papoutte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review, 13 January 2014
Dear Sir/Mme.

Thank you very much for taking time to write about us on your recent stay here at Best Western Brossard. it's greatly appreciated.
I apologize that our amenities weren't meeting your expectation but wanted assure you that we will continue to work hard to strive the excellent customer service.

thanks again & looking forward to serve you again in near future.

best regards.

Jinnie Kang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario Canada
Level Contributor
638 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 767 helpful votes
Reviewed 29 October 2013

Stayed only one night at the Best Western Brossard for a shopping trip with a friend. It's about a 10 minutes drive to the Quartier 10/30. I had previously booked online and our room was ready when we got there. The hotel is very well located. We had a very nice room with comfortable beds and good water pressure for the shower. The breakfast was plentiful with lots of options.
Very decent price for a hotel this close to Montreal.

Got woken up by unrespectful guests in the hallway a couple of times, but in no way that is the hotel's fault.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SylvieFrancois444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review, 18 November 2013
Dear Mme.

I would like to take this opportunity to show your our gratitude on your review of your recent stay with us at Best Western Plus Brossard. we were so happy to hear that our location, amenities and services we offer were meeting your expectation and looking forward to have with us in near future.
Thanks again & Happy Holidays!

Jinnie Kang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Catalonia, Spain
Level Contributor
56 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 October 2013

Great front office staff ensured our room was ready, the hotel has restaurants in walking distance and is not to far from Montreal.
Warm not hot water in the shower but overall a good experience and we would stay again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Durham2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review, 22 October 2013
Dear Sir/Mme,

Thank you very much for sharing your experience with us here at Best Western Plus Brossard.
We are so happy to hear that you enjoyed your stay and appreciate your complement on our Front desk staff. I can assure you that my staff will be thrilled to hear your comment and we will continue to work hard to meet and exceed our guest's expectations.

Thanks again & Looking forward to serve you again in near future!

Best regards.
Jinnie Kang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Hotel Brossard

Property: BEST WESTERN Hotel Brossard
Address: 7746 Boulevard Taschereau, Brossard, Quebec J4X 1C2, Canada
Phone Number:
Region: Canada > Quebec > Brossard
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Brossard
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Hotel Brossard 2.5*
Number of rooms: 113
Official Description (provided by the hotel):
Guests keep returning to this Brossard hotel because there is no beating the location, stellar accommodations, and fantastic price. Downtown Montreal is a wonderful place for a vacation. You're nestled close to La Prairie Golf at this Brossard hotel, so working on your swing and getting some sunshine is always an option. The Southshore nightlife is unbelievable, so don't forget to pack your best duds to paint the town red. Cartier district 10-30 has a reputation for incredible dining, fine cocktails and fantastic live music. Complimentary Wi-Fi and parking is standard. However, it's the breakfast included that really gets guests riled up. Indulge when it comes to the most important meal of the day. After all, it's on us. Fill up with waffles, cereal, yogurt, pastries, fresh fruits, and of course 100% Arabica coffee and chilled juice. Now you're ready for an adventure. The La Ronde Six Flags(R) Park is an absolute must if you're traveling with kids or are a kid at heart. The Parc Safari is a wild ride for every adrenaline junkie. Granby Zoo features wildlife and exotic animals from around the world. Montreal festivals like the Grand Prix(R), Jazz Festival, and Francofolies draw guests from around the country. Rest assured youll be at the center of it all at this Brossard hotel. When traveling on business, you deserve to be spoiled. Bus tours, construction workers, sports teams, and school groups all call this Brossard hotel their home away from home. With a meeting facility for up to 10 people, where else can you find such amazing accommodations with this kind of affordability. Choosing where you're staying has never been simpler. Our knowledgeable, friendly staff members are happy to help you in any way possible. Need some recommendations or directions. Every employee of this Brossard hotel is committed to making your stay perfect. Reserve your upcoming travels at BEST WESTERN Brossard right now. ... more   less 
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Also Known As:
Best Western Plus Brossard Hotel Brossard
Best Western National
Best Western Brossard
Brossard Best Western
BEST WESTERN Hotel Brossard Quebec

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