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“Misserable staff!”
Review of Sushi Mountain

Sushi Mountain
Ranked #48 of 324 Restaurants in Whitby
Certificate of Excellence
Cuisines: Sushi
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Reservations
Bowmanville, Canada
Level Contributor
70 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
“Misserable staff!”
Reviewed 22 February 2012

Terriaki house is in a little strip mall a few blocks west on Hwy #2 and it is Way, Way, Better! Much more selection at lunch and dinner. The quality is always excellent! $11.99 for all you can eat lunch includes drinks and dessert, which is more than ice cream. Main dishes are awesome and all the cooked items are great too! Plus the staff is ALWAYS friendly and attentive. Sushi mountain has RUDE staff and is the main reason we stopped going. I don't like feeling annoyed and being snubbed while giving someone my buisness. We would respectfully ask for a refill of tea and 10 min later the waitress would start filling everyone else's cup first even if we were closest and sometimes pass us completly! One in particular who seems to always be there, won't make eye contact, never says please or your welcome when we say thanks, she never smiles, and tries to ignore you at every turn. Terriaki HOUSE is WAY WAY, better! They are always smiling and using manners that on top of the food makes this the place to be. Plus I feel like they want my buisness and appreaciate my visit, and I know I appreaciate their Service and GREAT Food! Thats TERRIAKI HOUSE Just down the street!

  • Visited March 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank M G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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73 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
Level Contributor
40 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Nasty Kitchen Staff”
Reviewed 9 June 2011

My friend and I were nicely eating lunch when one of the chef's went into the bathroom and started to hork. Not once, not twice but five times. That's it, I couldn't eat anymore. I felt bad for my friend, she was feeling the same. We left all kinds of food on our plates, paid and left. Can't say I will ever go back.

  • Visited June 2011
    • Service
    • Food
Helpful?
Thank lovedining20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
“We wont go here again.”
Reviewed 13 March 2011

Went for the buffet lunch. Walked in no smile the waitress actually seemed annoyed to see us. My gf order a dish she checked the wrong box, waitress yelled saying dont tick here tick there.

Dishes were brought no smile no pleasant feeling, infact very rude. Food was average we eat a lot of sushi and this just does not do it and with the service they really need to learn some manners. If they were nice we could have pushed the food to the side. In a nutshell this place sucks. We did not leave a tip and if they think they get tips for that quality of service then they really are thick.

Visited March 2011
Helpful?
Thank snoop1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oshawa, Canada
1 review
“service without a smile”
Reviewed 11 March 2011

Food was great ... but the service was horrible.... We entered the resturant with our toddler and was not even offered a high chair... Basically had to get it ourselves, Once our oder was taken and delevered .. our server never came back to our table .. But only to drop off the billl .. but yet we will still eating and ordering food ! A smile goes a long way... Wont be returning

  • Visited March 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank san81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
91 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
“Quaint location with typical all you can eat sushi fare”
Reviewed 11 September 2010

Have been here a few times and haven't been disappointed. The service is usually pretty quick although on occasion the staff have been a bit surly. Overall though the staff is generally kind and attentive. The food is good, typical of these all you can eat sushi places. Many more westernized types of sushi are available. During lunch scallops are not served which I found to be disappointing but I suppose it a matter of taste. Sushi appears to be freshly made at a bar in the dining room which is a nice touch. The atmosphere is good, large bright windows and a small dining room. Be aware that the dining room does tend to fill up quickly as it is very small, on occasion I have waited 15-25 minutes for a table.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Canadiantraveler117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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