The owners and managers of this hotel should not be in this industry! Their lack of caring shows as plain as day while you are a guest here. The rooms are nothing special, besides being smelly and dingy, they also contain garbage from previous guests. Maybe their maids don't know to look under and behind things, or maybe management don't enforce it, regardless the cleanliness is sub par. The breakfast is decent, unless you want a variety of juice. Don't bother asking because turns out they don't go shopping there (even though they talk about how close their location is to tonnes of shopping and amenities). But the absolute worst thing, that prompted me to write a review was the fact that when I ran out of toilet paper, I asked a maid for more, and was informed they did not have any more to give out!!!!!! excuse me, but no toilet paper!!!!! who is running this place?!?!? please explain to me how you let your hotel get like this!! I feel bad for anyone who pays to stay there, and for their staff. They all looked miserable, and I don't blame them. I would hate my life if I worked there and had to deal with this. Don't stay here, cause they definitely do not want your business.
- Official Description (provided by the hotel):
- We are a newly renovated hotel under new ownership and management. We are 100% NON smoking, and your comfort is our #1 priority. We offer luxurious beds, cable TV, free high speed wi-fi in all the rooms and main lobby, free continental breakfast every day as well as a complimentary newspaper. We are conveniently located just minutes from downtown Niagara Falls, our state of the art Flatwater Centre (home of the Dragon Boat Championships and Pan Am Games). We are also mere minutes away from stunning hiking/cycling trails, world renowned wineries and beautiful beaches along the lake. We offer very competitive rates, and can accommodate groups as well. Our friendly and courteous staff look forward to making your next trip to Niagara a great one!!! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, TripOnline SA, Travel Republic (UK), Cancelon and Evoline ltd so you can book your Canal Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Inn Niagara Falls/Welland Hotel Welland
- Comfort Inn Welland
- Welland Comfort Inn
- Canal Inn Welland, Canada - Ontario