The hotel was noisy and the staff at the hotel was no assistance. They seem to think that being unable to sleep because of slamming doors all night is okay. We booked a 3 night stay and after the first night, my husband went to the front desk to complain about the noise and state that we were planning on checking out early due to the commotion. The night manager was just concerned about not giving us our money back "because we booked through Priceline" and had no concern for our comfort. The second night was even worse and we checked out at 4:00 a.m. Again, we told the night clerk it was due to the noise and once again, no one was sent to check on the noise level. She was just concerned that she could not get the checkout to work because we were still supposed to be staying one more day (no way)!!
We would have had a better nights sleep parking at the end of the parking lot and sleeping in our car. If you are traveling, stay away from this hotel as you will not get enough sleep to continue on safely on your journey.
This was our worse hotel stay ever!
- Official Description (provided by the hotel):
- We are a newly renovated hotel under new ownership and management. We are 100% NON smoking, and your comfort is our #1 priority. We offer luxurious beds, cable TV, free high speed wi-fi in all the rooms and main lobby, free continental breakfast every day as well as a complimentary newspaper. We are conveniently located just minutes from downtown Niagara Falls, our state of the art Flatwater Centre (home of the Dragon Boat Championships and Pan Am Games). We are also mere minutes away from stunning hiking/cycling trails, world renowned wineries and beautiful beaches along the lake. We offer very competitive rates, and can accommodate groups as well. Our friendly and courteous staff look forward to making your next trip to Niagara a great one!!! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, TripOnline SA, Travel Republic (UK), Agoda, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Canal Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Inn Niagara Falls/Welland Hotel Welland
- Comfort Inn Welland
- Welland Comfort Inn
- Canal Inn Welland, Canada - Ontario