Great location, next to St Jacob Theatre. Hotel is clean, and modern. Front desk were very friendly, helpful and efficient. Rooms were well appointed, but the AC/heating system was noisy.
The Bistro staff could use some customer service training. They were uninterested and not the least bit friendly. On 2 occasions, I waited at the counter for service, then finally went to the “staff only” door to the kitchen to alert them that there were customers waiting. Very unapologetic, and reluctantly took orders.
- Official Description (provided by the hotel):
- The Courtyard Marriott Waterloo St Jacobs (formerly the Best Western Plus St Jacobs Country Inn) has been recently renovated & features the Bistro Restaurant serving made-to-order breakfast (6am - 10am) & dinner (5pm - 10pm) daily. Lunch available Saturdays. Also features a full-service bar. All guest rooms have a small fridge, microwave, coffee maker, hair dryer, iron and ironing board. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus St. Jacobs Country Hotel Waterloo
- Best Western St Jacobs Country Inn Waterloo
- Best Western St Jacobs Country Inn Hotel Waterloo
- Waterloo Best Western St Jacobs
- Country Inn Waterloo
- Best Western Waterloo
- Waterloo Country Inn
- Best Western Saint Jacobs Country Inn Hotel Waterloo
- Courtyard Waterloo St. Jacobs Canada - Ontario