This hotel is right next to the St.Jacob's market which is a prime area, and just minutes from downtown Waterloo. It's very modern with great decor and rooms are spacious. The front desk staff were very friendly, there was always a few there so we were always taken care of without waiting.
On a business trip we were welcomed with a nice package of goodies from the hotel. I always notice smells in hotels and I told my husband right away how great the hallways smelled, not like a stuffy/smoky hotel it was great!
The only concern we had was that 8:30 in the morning we heard cleaning staff in the hallways calling out to another, and then they came to knock on our door. We were really hoping to sleep in as we had a long weekend ahead of us but it was interrupted. I inquired at front desk and they were so kind about it. We really didn't complain but just wanted to inquire and inform them of what happened. Later we received a written apology on a card along with a voucher for a meal there which was a nice surprise and extra touch. It did however state that next time we should put a note on the door to not be disturbed, but I really don't think guests should have to think about that for fear of someone knocking on their door so early. Friends who stayed the same night said workers actually walked INTO their room before 9:00am which I thought was a bit concerning but she was already awake so didn't mind.
Despite their kind gesture my husband and I didn't stay longer than one night so sadly we couldn't use the voucher, but will definitely stay again and recommend others.
- Official Description (provided by the hotel):
- The Courtyard Marriott Waterloo St Jacobs (formerly the Best Western Plus St Jacobs Country Inn) has been recently renovated & features the Bistro Restaurant serving made-to-order breakfast (6am - 10am) & dinner (5pm - 10pm) daily. Lunch available Saturdays. Also features a full-service bar. All guest rooms have a small fridge, microwave, coffee maker, hair dryer, iron and ironing board. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hotels.com, Expedia, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly, getaroom.com and 5viajes2012 S.L. so you can book your Courtyard Waterloo St. Jacobs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Plus St. Jacobs Country Hotel Waterloo
- Waterloo Best Western St Jacobs
- Best Western St Jacobs Country Inn Hotel Waterloo
- Best Western St Jacobs Country Inn Waterloo
- Best Western Waterloo
- Country Inn Waterloo
- Waterloo Country Inn
- Best Western Saint Jacobs Country Inn Hotel Waterloo
- Courtyard Waterloo St. Jacobs Canada - Ontario